We spent four nights at this property (suite 18), taking four breakfasts and four dinners at the Seafood restaurant. The Plettenberg's location is perfect for tourism, in a safe and quiet environment, with easy walking access to two beaches, or to Plettenberg's shops. The hotel's swimming pool is too small to be really enjoyed by adults; it is mainly the place where sea birds come to drink water. Not a problem for us, as the Indian Ocean is just a few meters away and we swam there. Our suite was gorgeous with six large windows and sea views in two different directions; the hotel gave us all the comfort we expected from Relais & Châteaux properties and honored Club 5C privileges. Staff was charming and efficient, even if we experienced a few housekeeping mishaps that were quickly solved (missing towels, etc.). In some occasions, staff exceeded our expectations by anticipating our needs. In this hotel, management team is visible and easy to reach in case a problem occurs. We found the restaurant's quality excellent for the price paid (based on rates faced in Europe/USA), including the wine list. We encountered a bad bottle of wine (mold) for which the maître d'hôtel apologized and quickly proposed a free change. Anyhow we have one major complaint regarding accommodation: the internet access. Wi-Fi was really bad and almost useless (we ended up connecting through our own 3G cellular phone). To sum up, an excellent stay and a good central base point to visit the Garden Route. I think that most of the pleasure of staying there comes from the sea views. I would recommend choosing a room that does have such views.
- Official Description (provided by the hotel):
- The Plettenberg - situated on a rocky headland in Africa's most spectacular coastal resort - is the ultimate escape. The 37 luxury rooms and suites, showcase the most breathtaking vistas in Southern Africa. With views of the ocean, mountains and endless stretches of golden beach, The Plettenberg is situated in the heart of the adventure-rich Garden Route, world-renowned for its excellent selection of outdoor activities. From regular dolphin and whale sightings to bungee jumping, treetop canopy tours and other more daring pursuits in the surrounding countryside. The Plettenberg is the ideal place to both relax and unwind - or recharge and reinvigorate - through a series of sensational endeavours. At The Plettenberg the charming service, exceptional cuisine, which is overseen by The Collection by Liz McGrath’s Grand Chef, Peter Tempelhoff, and the setting combine to create the ultimate story, one of a South African seaside property unlike any other. ... more less
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