We have always found the staff to be accommodating and we know that the kitchen is super clean as we enter through the back door as there is no lift for the wheelchair. The security parking at the rear of the restaurant can be made available if you can't climb the daunting stairs; just give them a call. Our lunch order was for sirloin steaks to be produced in the 15 minute challenge. We receive our meals in good time and all perfectly prepared. No complaints.
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