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Whalesong Hotel & Hydro
Ranked #64 of 81 Plettenberg Bay B&B and Inns
Reviewed 26 March 2010

I stayed over for 1 night in Feb. The staff were extremely rude & had such an attitude. We asked to speak to the manager , but it had apparently recently been taken over by new owners, who werent there and had left the staff on their own. Eventually the "assistant manager" arrived , and was just as unfriendly. We asked to speak to the owners, but she said that she was in charge and what she says goes. The owners trust her and will not take a guests word over her own!!! Needless to say we will never be back.

  • Stayed: February 2010, travelled as a couple
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1  Thank CapeTownGregory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (102)
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62 - 68 of 102 reviews

Reviewed 2 October 2009

The reviews I had read before I went did not inspire belief that this would be one of the better hotels on the trip and we were pleasantly surprised. It was incredibly quiet, only one other couple staying there and we wondered if there was a snag but there wasn't one. The lodge room was fine and did have a good view over the bay. Trafic noise that others refer to was audible, lorries pulling up the hill from the roundabout that leads into Plettenberg Bay but did not seriously disturb me despite living in a very quiet area at home. Bathroom was modern and more than adeuate with thatched roof which was quite unique. We did not have an evening meal there but wished we did as I understand it is good and certainly the breakfast was fine. In summer there is a verandah area to the restaurant but as it was August we eat inside as slightly cool first thing in the morning.
There is a resident cat who is roams the restuarant.

Overall perfectly satisfactory palce to stay but it is a drive to the beach. It would not be very suitable for elderly couples as it is on a steep slope.

  • Stayed: August 2009, travelled as a couple
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Thank enggeol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2009

We stayed for one night on a garden route trip. Its location is ideal being just off the N2 although it is a little way out of town. The rooms were fine and the receptionist looked after us. We did not have dinner at the hotel although that did look like good value, we went to the Look-out which I would recommend taxi ride was ZAR100 with a tip so not bad at all. Great sunrise from our room over theTsitsikamma range.

  • Stayed: July 2009, travelled as a couple
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1  Thank iantoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2009

We stayed at the Whalesong for 3 nights in February 2009. The rooms were clean and spacious - lots of character. The service was good as was breakfast. The owners were very helpful in suggesting restaurants and the reception promptly organised transfers. The hotel had a nice relaxing feel.

Previous reviews had commented on noise from the adjacent N2 being a problem - however we did not have any problems in any of our 3 rooms. We also felt very secure.

Overall, a good hotel to explore Plettenberg and the surrounding areas.

  • Stayed: February 2009, travelled with family
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Thank deejin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2009

Arrived in Plett not able to locate the hotel so had to go to the information centre for directions. we discovered it was on the road out of town towards Knysna on an island by services station on a Hill. Lots of security and people hanging around which made us feel uncomfortable, not very friendly staff and rooms in setting of gardens. They feel cold and un welcoming. We relaxed after our long journey on the bed and both started to scratch- it must have been the beds- felt like the room was dirty and slept on top alnight with the heater on and still was cold - in summer !!! As we felt isolated and did not want to drive at night we ate in the hotel resturant which was OK noting impressive though!!
We were glad to leave after our 1 night to our next hotel in knysna and discovered as we left that the hotel is located slap bang next to a massive township - no wonder we felt uneasy there !!!!

  • Stayed: February 2009, travelled as a couple
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1  Thank DonandGaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2008

Very easy to find but not the best location in Plettenburg Bay.

The staff were OK, restaurant friendly, reception not so, questions were not received well, more of an inconvenience.

Our room was fine but very dark and the access paths were quite steep.

The pool was nice.

  • Stayed: January 2008, travelled as a couple
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Thank betty_tours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2008

Our family of four stayed in this hotel for two nights over new year's eve. We had a great time from start to finish. Aubri looked after us and made us very welcome. he recommended an italian restaurant enrico's in Keurbooms Strand and made the booking for us on the first night. This was a top class italian restaurant in lovely surroundings. We spent New's Year eve in the hotel where a 6 course meal, live band and DJ were laid on for us. We were able to watch the fireworks from the hotel balcony and sing in the new year.A brilliant night was had by all. It was a friendly hotel, the thatched rooms were well appointed and ours had a view over the coast line, spectacular.
There was no air conditioning just fans in the rooms, but this was not a problem.
All in all a hotel we will return to, for the service alone.

  • Stayed: December 2007, travelled with family
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Thank irish61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Whalesong Hotel & Hydro

Address: Marine Drive, Plettenberg Bay 6600, South Africa
Region: South Africa > Western Cape > Plettenberg Bay
Amenities:
Bar / Lounge Beach Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #64 of 81 B&Bs / Inns in Plettenberg Bay
Price Range: £52 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Whalesong Hotel & Hydro 4*
Number of rooms: 24
Official Description (provided by the hotel):
Whalesong Hotel & Hydro is situated in a lush, landscaped garden in Plettenberg Bay, the jewel of South Africa's Garden Route, renowned for its unique scenery and moderate climate. ... more   less 
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Also Known As:
Whalesong Hotel And Hydro

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