I stayed over for 1 night in Feb. The staff were extremely rude & had such an attitude. We asked to speak to the manager , but it had apparently recently been taken over by new owners, who werent there and had left the staff on their own. Eventually the "assistant manager" arrived , and was just as unfriendly. We asked to speak to the owners, but she said that she was in charge and what she says goes. The owners trust her and will not take a guests word over her own!!! Needless to say we will never be back.
- Official Description (provided by the hotel):
- Whalesong Hotel & Hydro is situated in a lush, landscaped garden in Plettenberg Bay, the jewel of South Africa's Garden Route, renowned for its unique scenery and moderate climate. ... more less
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- Also Known As:
- Whalesong Hotel And Hydro