Unfriendly, uninterested and unprofessional staff. 1 or 2 star run down rooms. We arrived an hour after check-in and our room was open and unlocked and still not cleaned. Staff was uninterested in helping us and said we should try coming back later. After asking if the cleaning of our room could be prioritised, manager on duty reluctantly instructed the cleaners with no apology or friendliness. We finally were able to book in 2 hours later just to find that the carpet was uncleaned and dirty. After numerous requests to vacuum the room this was reluctantly done after half an hour with no apology. Chair in room broken. Balcony ballister broken. Furniture run down especially bathroom. Old tv without remote. Only one channel works. Corridor and main hotel area rundown and straight out of the 80's. Very noisy as on main road and close to night clubs. At night people next door started braaiing on the balcony and when complaining to reception about smoke an smell in our room, was told it is not aloud in hotel but people do it sometimes and he doesn't really want to complain to them unless they are noisy. It was a very strange experience for a hotel. All this at a R1,300 per night. We stayed at two other 4 star establishments for less. Recommendation: fire front of house staff and halve rates or renovate hotel as this was a ridiculous experience at this price.
- Official Description (provided by the hotel):
- The Bayview Hotel is privately owned and managed by an efficient and friendly team. It is situated in the heart of the village and is a mere stroll to the beach. One can enjoy Continental and Full English Breakfasts, or a sun downer overlooking the splendour of the Keurbooms River and the Robberg Peninsula.The Bayview boasts 38 en-suite rooms with breathtaking views of the magnificent coastline. The Bayview is well known for its convenient business and conference facilities, and it is equipped with all the necessary amenities needed to ensure the success of your function. For your convenience, the Bayview is open 24 hours per day and offers private parking facilities. Our team will be able to assist you with recommendations on activities you may wish to partake in i.e. tailor - made diving excursions, fishing, hiking, sailing, bird watching, bungi jumping, whale and dolphin watching, all in close proximity to the Bayview. Banking facilities, boutiques, art galleries and shopping malls are in walking distance from the hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Ebookers, Hotels.com, Odigeo, Priceline, Traveltool, S.L.U., Evoline ltd and Cancelon so you can book your Bayview Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Bayview Hotel Plettenberg Bay