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“an average stay”
Review of Ibhayi Town Lodge

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Ibhayi Town Lodge
Ranked #35 of 222 Port Elizabeth B&B and Inns
Lake Macquarie, Australia
Level Contributor
87 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“an average stay”
Reviewed 15 July 2011

We stayed here on two separate occasions during our recent trip to South Africa. Compared to the other places that we stayed - it was very average in every way. Staff were friendly but did not follow up on requests - example the safe in our room was locked on arrival and we were told someone would come and unlock it - this did not happen even though we requested this twice. There was also no hair dryer in the room and on request for one was asked if I had checked properly! They did come and check and found none and brought one. They had lots of rain and everything was water logged - while this was not their fault the path ways between the buildings meant that we had to walk through water and this was not pleasant. Also there are no rails at the steps and they are big steps. The breakfast was very poor the one day and things were whipped out from under our noises before we had even finished eating. On the plus the rooms had good heating and the beds were comfortable.

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Meredith95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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145 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Cape Town
1 review
Reviewed 22 August 2010

The ambiance was outstanding the staff great and helpful, I enjoyed my stay immensely.

Thanks

  • Stayed August 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank OTTOCapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jbay
1 review
Reviewed 22 August 2010

This is a gem for he eastern cape in quality customer care service

  • Stayed August 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wilmarihoney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2010

We stayed at ibhayi Guest Lodge a couple of days ago, we felt the need to share our exprerience with everyone else! We phoned centrel reservations for directions and spoke to a very helpful lady called Merisa! She is a star! It was late at night, but she was still very happy to assist! Thank you again Merisa! We arrived at the lodge and the 2 ladies on duty were so accomodating, and having a Lodge Manager on duty that time of night was very impressive! We had allot of questions and have never been to Port Elizabeth, they both helped us with transport and recommended the most impressive restaurant for lunch! We also were struggling to sort out our Flights, Monique, took it from us, and sorted it all out! Now that was just the service side of things, then the Breakfasts! What a treat! Well done to the CHef! It was our first trip to South Africa and we were so impressed! Ibhayi Guest Lodge made our trip worth it! We cant wait to bring our kids one day! Loving South Africa!

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Sportmotors12432
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chilliwack, Canada
1 review
Reviewed 25 June 2010

What a fantastic lodge, with great staff, beautiful rooms and well managed! The lodge was very busy and so full, but the staff handled it very well! We will definiatly be joining you again some day! maravilloso! wonderful!

  • Stayed June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank adveronsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 22 June 2010

We arrived for world cup, flew in the morning and got a tranfer to hotel.
We could not check in and they were rude rather than helpful about it. What can we do for hours? Can't leave the compound, can't sit in a lounge, ....
Not really what is expected from a 4* lodge.
At least the Internet works....

  • Stayed June 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SanFranciscoBritGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
100roaringlions, Owner at Ibhayi Town Lodge, responded to this review, 25 June 2010
Thanks for your comments. I've investigated the matter with all concerned. I understand how disappointed you felt after a very long trip - and I hear some delays as well - not to be able to get straight into your room when you arrived at 8am. I know the first thing one wants is a long hot shower and a change of clothes. We try our very best to accommodate our guests' schedules, and will always do whatever's possible to organise early check-ins. During the World Cup, however, we are absolutely full every night, and since check-out is only at 11am, there was nothing we could do to help. I'm so sorry. Had we had notice of your early arrival, we would have let you know in advance that an early check-in was not going to be possible on the day in question. As it was, we did the best we could, offering refreshments and trying to make you as comfortable as possible. There are also three excellent deli coffee shops within a 50m walk of the lodge, which our guests often use in these circumstances to while away the time and read the papers. I hope you'll get to visit these during your stay, and wish you all the very best for the rest of your stay here in SA. Jules Bailey - Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 11 June 2010

Hello

We spent some great moment in your Lodge and The région was fabulous. we gave your adress to some friends which are now in south africa for The world cup.
Thanks a lot for your advices ( restaurants) we keep your adress in our pocket if we come back
in south africa.

  • Stayed June 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Djoul67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibhayi Town Lodge

Property: Ibhayi Town Lodge
Address: Cnr Main Rd & 9th Avenue | Walmer, Port Elizabeth 6000, South Africa (Formerly Ibhayi Guest Lodge)
Region: South Africa > Eastern Cape > Port Elizabeth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 222 B&Bs / Inns in Port Elizabeth
Price Range (Based on Average Rates): £
Hotel Class:4 star — Ibhayi Town Lodge 4*
Number of rooms: 24
Official Description (provided by the hotel):
Ibhayi Town Lodge is Port Elizabeth’s answer to a friendly home away from home for business travelers and holiday makers alike. This four-star town lodge has twenty large comfortable rooms and four spacious family suites. All rooms have a full en-suite bathroom and a convenient kitchenette nook with fridge, tea/coffee station, and basic appliances. Breakfasts are served in the dining room or the pool deck. We'll happily prepare a light snack or dinner on request. The new business centre and Leo's Bistro restaurant can cater for conferences up to 50 people seated as well as functions. ... more   less 
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