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“good sray”
Review of Ibhayi Town Lodge

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Ibhayi Town Lodge
Ranked #35 of 225 Port Elizabeth B&B and Inns
Certificate of Excellence
Mthatha
1 review
“good sray”
Reviewed 6 July 2014

Lovely place hidden gem
Clean and high quality, gate remote didn't work but there was always someone to open the gate for us. Very up market restaurant. Enjoyed our stay very much would stay there again

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Kenneth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
100roaringlions, Owner at Ibhayi Town Lodge, responded to this review, 15 August 2014
It's always heart-warming when despite the fact that something was a bit off-beat, you can take the time to review us in such a positive light. Thank you so much for seeing past our faults and shining a light on the great parts of your stay with us. You've kept the good vibes flowing at Ibhayi! We've managed to fix the gate and we're sorry you experienced a bit of difficulty. It always helps us when you so wonderfully let us know where we can improve. We hope you and your partner are already planning your next trip to Port Elizabeth. When you do, Leo's Bistro at Ibhayi will be ready to welcome you with open arms and smiles and a great cup of coffee- we're so glad you enjoyed it. Best wishes from the Bailey family and the rest of the team at Ibhayi.
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148 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
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English first
Knysna
Level 5 Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 29 June 2014 via mobile

Excellent stay. Staff very friendly and accommodating. Rooms are large, warm and very quiet. Great beds, comfortable mattress and good linen. Breakfast is delicious. Good suburb near fabulous restaurants and the airport.
Very good value for money.

Stayed June 2014, travelled with family
Helpful?
Thank suyenneb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
100roaringlions, Owner at Ibhayi Town Lodge, responded to this review, 15 August 2014
It sounds like you had a wonderful weekend and made the most of what makes Ibhayi special. Thank you for your review- your kind words went a long way in making us feel extra cheerful. We're so glad you mentioned how close Ibhayi is to the airport, it really helps to give other travelers a sense of where we're located- we appreciate that enormously! We're very much into serenity, especially over the weekends where relaxation is at the top of our list. We hope you'll be back for another sunny-side up breakfast - after a great nights sleep in a warm, comfy bed. Our very best wishes, from the Bailey family and the rest of the team at Ibhayi.
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Cape Town Central, South Africa
2 reviews
Reviewed 19 June 2014

Friendly and modern facility. Well located in Walmer Pe.
My room was prewarmed with the air con on, so it felt very welcoming. Minibar stocked all you need, especially a good quality red wine for the winter travels !

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Shane797
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
100roaringlions, Owner at Ibhayi Town Lodge, responded to this review, 27 June 2014
There is absolutely no better way to end a working day in winter, than with a glass of good red wine- we agree. Thanks for mentioning that you enjoyed this during your winter stay. Feeling warm and welcome is wonderful and we're so glad that was part of your experience with us. You've really made our day with all your praises. Taking the effort and the time that you have to post this review is appreciated by every one of us. We hope that you'll visit us again soon. Take care in the meantime. Our very best wishes from the Bailey family and the rest of the Ibhayi Town Lodge team.
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Johannesburg, South Africa
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 April 2014

I have stayed twice at Ibhayi and both stays have been WOW!!!
Wonderful "home away from home" very friendly staff, beautiful rooms, excellent service and a really stunning place!
Highly recommended. Congratulations to all

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Liezel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
100roaringlions, Owner at Ibhayi Town Lodge, responded to this review, 9 May 2014
Your review had us smiling all day! Thank you so much for sharing your great experience with us. We're overjoyed when our guests are happy with all aspects of their stay. Your recommendation was just the cherry on top. We're going keep singing and smiling and delivering the same quality service you've experienced. Thanks for the added motivation! Best wishes from the Bailey family and the rest of the Ibhayi team.
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Johannesburg
Level 5 Contributor
50 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 7 April 2014

Check in was smooth and quick and manned by an extremely professional gentleman. The room was adequate, with a little kitchenette but an old tube TV.

Breakfast was tasty and well presented. No complaints there.

What went wrong were a couple of details which showed a lack of finesse on the part of the ownership, or a real understanding of how a 4-star establishment should be run.

Firstly there was the lack of toiletries - just two large bottles of hand soap and lotion with warnings on them not to remove - no shampoo etc was offered which is unheard of.

Secondly there was no complimentary bottle of water, only small glass ones in the minibar at R10 each.

Thirdly the discovery that the free wifi was apparently only available in their lounge, not the rooms.

Fourthly, the place was quite clean but the bath was not clean enough to use it - a couple of hairs etc from previous guests.

The enduring mystery of why a hand towel was neatly folded and left on my bed will never be solved - although not a complaint!

The stay was brief and satisfactory but not brilliant. No complaints from me, but really this is actually just accommodation for the conference facilities they have.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoziMatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
100roaringlions, Owner at Ibhayi Town Lodge, responded to this review, 9 May 2014
Thank you kindly for your balanced review. We see that you've taken the time to let us know where there were a few slip-ups. We're so glad that you've let us know because it gives us an opportunity to make sure we get it 100% right next time. We're trying our very best to adopt more sustainable practices in our lodges, as a company we value conservation greatly. As a result, we've placed water stations around the lodge where you can find jugs of water instead of bottled water. We've also provided soap and shampoo dispensers in our rooms. These dispensers are used to reduce the amount of plastic bottles we use. We ask that guests do not remove these dispensers as they would be costly to replace. But thank you for letting us know your experience. We are open to exploring options which make sure your experience is excellent and not just good, and at the same time honoring what we value. We've made a lot of progress with our Wifi connectivity in all our Ibhayi rooms. We do, at times, experience problems with the signal and connection unfortunately. This is usually very easy to solve by rebooting. We are looking at ways to make this connection more secure all the time, so thank you for letting us know that you did experience some trouble. We will do our utmost to make sure that every guest has access to Wifi in their rooms and that these issues are ironed out. We have discussed your concerns as a team and will make sure that cleanliness is our top priority, we accept that this is absolutely essential to ensure that you feel comfortable and happy using all the facilities. Thanks for letting us know, it really helps us keep our eyes peeled on some of the things that have been overlooked. Your review has been incredibly instrumental in making sure that we are aware of the areas we need to gear up on. Your compliments on the service and breakfast were much appreciated. We hope you'll be back to see the improvements. Best wishes from the Bailey Family and the rest of the Ibhayi team.
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Level 4 Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 23 March 2014 via mobile

The staff were brilliant, made the stay worthwhile. I stayed at the lodge for the week of the 16th April for work. I used both the accommodation and meeting rooms and the staff were both attentive and professional. The meals were well prepared and served on time. The breakfast was served in Leo's Bistro which was both picturesque with good service. Now all of this service happens between 9 to 5 , after this time forget it. There is a good restuarant and bar area which is not open or used. Yes they will try to accomodate you but this is not a substitute for a open facility and comfortable surrounding. If only the facilities where fully available I would recommend this to others.

Stayed March 2014, travelled on business
Helpful?
Thank mick-mr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
100roaringlions, Owner at Ibhayi Town Lodge, responded to this review, 9 May 2014
Thank you for sharing your review with us. It really helps us to see some of the areas we should brush up on. Your experience really means a lot to us and we appreciate that you've taken the time to let us know your thoughts. One of the things that our guests love about Ibhayi is the tranquility; the quiet and relaxing garden atmosphere after a long day in meetings. It's a fine balancing act keeping the restaurant open in the evenings and making sure we don't disturb other guests. We hope that you were still able to book a meal upon check-in with us for your convenience, or that perhaps you got to experience some of the wonderful restaurants in the area. Your review has given us the opportunity to think about Ibhayi's restaurant dining options going forward. We also do appreciate your kind words about the service. Thanks again! Best wishes form the Bailey Family and the rest of the Ibhayi team.
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East London
1 review
Reviewed 24 January 2014

I have stayed at Ibhayi Town Lodge on a regular basis over the past two years. Beautifully decorated rooms. comfortable beds and friendly and helpful staff! One tip. Ask for the new rooms if you are visiting as a single of couple. They are beautifully decorated and have a number of satellite television channels to choose from. The old and family rooms are much simpler often with 2 or less free to view TV channels and generally below par if compared to the new rooms. Not great if you are alone.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
100roaringlions, Owner at Ibhayi Town Lodge, responded to this review, 29 January 2014
Thank you for your great review! It's always great to have regular guests, such as yourself, return to Ibhayi and still enjoy the experience. We are so pleased that you have welcomed Ibhayi's recent face-lift and that you have shared this with future travelers. We will look into what may have gone wrong in some of the older rooms as all the rooms should have the same channels available. Our satellite dish does cover every room but thank you for letting us know this is something we should look into.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibhayi Town Lodge

Property: Ibhayi Town Lodge
Address: Cnr Main Rd & 9th Avenue | Walmer, Port Elizabeth 6000, South Africa (Formerly Ibhayi Guest Lodge)
Region: South Africa > Eastern Cape > Port Elizabeth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 225 B&Bs / Inns in Port Elizabeth
Price Range (Based on Average Rates): £
Hotel Class:4 star — Ibhayi Town Lodge 4*
Number of rooms: 24
Official Description (provided by the hotel):
Ibhayi Town Lodge is Port Elizabeth’s answer to a friendly home away from home for business travelers and holiday makers alike. This four-star town lodge has twenty large comfortable rooms and four spacious family suites. All rooms have a full en-suite bathroom and a convenient kitchenette nook with fridge, tea/coffee station, and basic appliances. Breakfasts are served in the dining room or the pool deck. We'll happily prepare a light snack or dinner on request. The new business centre and Leo's Bistro restaurant can cater for conferences up to 50 people seated as well as functions. ... more   less 
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