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“A letdown from the expected 4*”
Review of Ibhayi Town Lodge

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Ibhayi Town Lodge
Ranked #36 of 225 Port Elizabeth B&B and Inns
Certificate of Excellence
San Diego, California
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“A letdown from the expected 4*”
Reviewed 22 June 2010

We arrived for world cup, flew in the morning and got a tranfer to hotel.
We could not check in and they were rude rather than helpful about it. What can we do for hours? Can't leave the compound, can't sit in a lounge, ....
Not really what is expected from a 4* lodge.
At least the Internet works....

    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SanFranciscoBritGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
100roaringlions, Owner at Ibhayi Town Lodge, responded to this review, 25 June 2010
Thanks for your comments. I've investigated the matter with all concerned. I understand how disappointed you felt after a very long trip - and I hear some delays as well - not to be able to get straight into your room when you arrived at 8am. I know the first thing one wants is a long hot shower and a change of clothes. We try our very best to accommodate our guests' schedules, and will always do whatever's possible to organise early check-ins. During the World Cup, however, we are absolutely full every night, and since check-out is only at 11am, there was nothing we could do to help. I'm so sorry. Had we had notice of your early arrival, we would have let you know in advance that an early check-in was not going to be possible on the day in question. As it was, we did the best we could, offering refreshments and trying to make you as comfortable as possible. There are also three excellent deli coffee shops within a 50m walk of the lodge, which our guests often use in these circumstances to while away the time and read the papers. I hope you'll get to visit these during your stay, and wish you all the very best for the rest of your stay here in SA. Jules Bailey - Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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147 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
1 review
Reviewed 11 June 2010

Hello

We spent some great moment in your Lodge and The région was fabulous. we gave your adress to some friends which are now in south africa for The world cup.
Thanks a lot for your advices ( restaurants) we keep your adress in our pocket if we come back
in south africa.

    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Djoul67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town
2 reviews
Reviewed 8 April 2010

Really good service and beautiful clean room. The food was good.

  • Stayed April 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RooseNumbi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Netherlands
Level Contributor
1 review
Reviewed 8 March 2009

A beautiful accomodation in Port Elizabeth, The guesthouse offers you a nice place to relax with highstanding service, the service is really personal. The suites are very clean and comfortable and they will fullfill all your needs except for the ladies a hairdryer. The quality of the food is good and they will prepare everything you ask.
The rooms along the garden are really beautiful. All the rooms have a little kitchen and a own terras (they haven't got their own chairs). Next to the refreshing swimmingpool you find a nice place for a cosy braai. During the night there is alway a security guy on the property, so you feel very safe. A good place to stay in PE!

  • Stayed March 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ibhayiguest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibhayi Town Lodge

Property: Ibhayi Town Lodge
Address: Cnr Main Rd & 9th Avenue | Walmer, Port Elizabeth 6000, South Africa (Formerly Ibhayi Guest Lodge)
Region: South Africa > Eastern Cape > Port Elizabeth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 225 B&Bs / Inns in Port Elizabeth
Price Range (Based on Average Rates): £
Hotel Class:4 star — Ibhayi Town Lodge 4*
Number of rooms: 24
Official Description (provided by the hotel):
Ibhayi Town Lodge is Port Elizabeth’s answer to a friendly home away from home for business travelers and holiday makers alike. This four-star town lodge has twenty large comfortable rooms and four spacious family suites. All rooms have a full en-suite bathroom and a convenient kitchenette nook with fridge, tea/coffee station, and basic appliances. Breakfasts are served in the dining room or the pool deck. We'll happily prepare a light snack or dinner on request. The new business centre and Leo's Bistro restaurant can cater for conferences up to 50 people seated as well as functions. ... more   less 
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