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“Convenient and Comfortable”
Review of Amani Guest Lodge

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Amani Guest Lodge
Certificate of Excellence
Cape Town Central, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Convenient and Comfortable”
Reviewed 3 December 2013

The Venue is conveniently close to the airport and all the Main highways.The Staff are friendly and pleasant, the breakfast is excellent and the B&B has plenty of off road parking.The garden is pleasant with many bird species availably to admire.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Earl F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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74 reviews from our community

Traveller rating
    51
    18
    2
    0
    3
See reviews for
8
25
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27
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Paris, France
Level Contributor
7 reviews
3 hotel reviews
Reviewed 25 November 2013

We had a nice stay at Amani Lodge! Although the overall location is slightly noisy due to aircraft and airport situated nearby, we enjoy a good breakfast and the hospitality of our guest.
We were particulary glad and touched when maids gave us a breakfast to take away knowing we have to take off very early the next day.
We would like to warmly thank them for this nice attention.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Maurice_et_Delphine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knysna. Western Cape
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 September 2013

Thank you Mel for the lovely 2 night stay. Our room was big and airy and very clean. The linen was absolutely spotless. We were very impressed with the security - each room has its own alarm system. Pity it wasnt summer as we would have loved a swim in your spotless pool.

Room Tip: The corner room at the end of passage.
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coolum Beach, Australia
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 19 April 2013 via mobile

After making a last minute booking to stay here, my room was upgraded for free by the lovely owner. She came and saw me personally during breakfast the next morning to let me know she had looked in to other accomodation for me close by, as she was unable to accommodate me for an extra night. The breakfast was amazing-eggs, bacon, sausages, mushrooms, fresh fruit and yogurt plus freshly ground coffee. Couldn't have asked for better service and facilities. I highly recommend the Amani Lodge to anyone looking for an affordable, yet very comfortable stay :)

Stayed April 2013, travelled solo
Helpful?
2 Thank 221197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 December 2012 via mobile

When we arrived at 4 pm after a 7 hour car journey we were told that our room is not ready, because they are still cleaning it. when asked why, the lady at reception said because the previous guest left late.

When we checked our confirmation we were supposed to be in another room, we asked if that room were ready and low and behold... it was! one hour later the receptionist came to disturb us in our room to tell us we owe another R100 for the new room! Are they crazy?

I asked to speak to the owner on the phone, she said she would come immediately to sort out things. Still waiting!

Stayed December 2012
Helpful?
1 Thank 7Gerhard7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melodeen B, Owner at Amani Guest Lodge, responded to this review, 17 April 2013
The facts are as follows:-
Firstly the guest did receive a full explanation about the re-allocation of rooms, which was in the same catergory.
However due to their persistance in wanting the exact room, as per their confirmation, we honoured this agreement, which ment that the R100 discount received for the inconvenience of changing rooms no longer applied.
Once they received their room, no further issues were reported, beside the couple making continuous racial remarks at my staff when they were serving them breakfast.
At no point was I (the owner) contacted and made aware that there were further unresolved issues.
It is unfortunate that these guests have used TripAdvisor to further their malicious intent and racial intolerence
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roma
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 November 2012

Me and my wife spent the last 2 days of our holidays in South Africa. We have been almost ignored by the lady at the reception. Our room has been changed because "thay had no more rooms" and was given a very small room that has nothing to see with the pictures of the hotel. The lady at the reception made some difficoulty to accept payment in credit card. The worse accomodation and treatment we received in South Africa.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PaoloeSabrinaRoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melodeen B, Owner at Amani Guest Lodge, responded to this review, 17 April 2013
These guests from Italy booked via an online portial by choosing a budget room with shower only facilities. On this site the room dimentions and full description is detailed so that there is no room for misunderstandings. Well before arrival we upgraded these guests at no additional cost to them, to a Deluxe category, which was more spacious with full bathroom facilities.
On arrival my staff explained the upgrade, however it would appear the language barrier could have been an issue of them not understanding, that it was 'upgrade' and not a 'downgrade' as stated in their review.
With regard to the credit card machine not working, it was a temporary situation which was also fully explained to the guest, however once power was resumed, we were able to process their transaction.
In future these guests must be willing to 'pay' according to their 'champaigne taste'!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East London, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2012

We have been using Amani Lodge for years now and everytime we go there, the standards are always very high. Melodeen and her staff go the extra mile to accomodate our requests and are super friendly. Its a beautiful and tranquil setting which makes you forget you're even in the city but has access to all the local dining and shopping spots Even though we normally go there on business, I would definitely stay there for a family trip! Well done Melodeen and team and keep up the awesome job!

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anathi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Amani Guest Lodge

Property: Amani Guest Lodge
Address: 11 4th Avenue | Walmer, Port Elizabeth 6001, South Africa
Region: South Africa > Eastern Cape > Port Elizabeth
Amenities:
Free Parking Suites Swimming Pool
Hotel Style:
Ranked #4 of 73 Speciality Lodging in Port Elizabeth
Price Range (Based on Average Rates): £
Hotel Class:4 star — Amani Guest Lodge 4*
Number of rooms: 8
Official Description (provided by the hotel):
Amani Guest Lodge, tucked away within the tree-lined suburb of Walmer, Port Elizabeth, is a welcoming retreat for those seeking the best of city living, combined with the warmth and comfort of a true African lodge. "Amani" is a Swahili word that means 'place of peace,' carefully chosen to represent the sheer luxury and relaxation of this sanctuary from the hustle and bustle of city living. The African cultures are known for their warmth and hospitality. Amani Guest Lodge is dedicated to maintaining this important theme, treating each guest to a unique, indulgent experience during their time in the Friendly City, as Port Elizabeth is affectionately known. Our sophisticated decor, attention to detail and graceful gardens all play their part in ensuring that our guests are pampered and relaxed at Amani Guest Lodge. In addition, Walmer is centrally located. Amani Guest Lodge is, therefore, within a few minutes' drive of the airport, major shopping centres, doctors, hospitals and even the beautiful beaches for which the Eastern Cape is known and loved. *** New ownership since 25th February 2016 *** ... more   less 
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