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“Ndee's review”

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Garden Court Kings Beach
Ranked #5 of 33 Hotels in Port Elizabeth
Certificate of Excellence
King William's Town, South Africa
1 review
“Ndee's review”
Reviewed 4 April 2014

First, Receptionists are good and they are welcoming. Room is up to standard but talking of airconditioner, its not good in the sense that, it needs a guest to stand up to switch it on nd off even if you in bed. Garden Court King's Beach is located in a good place. Friendliness with staff is the best

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank N S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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530 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
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charlotte
Level 6 Contributor
122 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
Reviewed 1 April 2014

This doesn't have to be a long review because it doesn't deserve it. Not sure what type of place other reviews have stayed if they give this property any stars. One star in my opinion is a gift. I will give them one compliment. The shower is a rain shower walk in. The staff isn't very effective nor helpful. I could almost overlook everything else if they made up for it in this department. They are overstaffed but under trained. The room smelled like mold, the whistling sound from the wind coming through the window keeps you up all night, the pillows were larger versions of airplane pillows, the sheets were something you would find in prison. I left my breakfast on the table because it just tasted horrible. They put so much oil on the eggs they just tasted weird. The iron they sent up looks like they've used it on rocks and burned my shirt. But hey! I am alive and didn't sleep on the street last night. I don't normally write harsh reviews, but I will avoid this place going forward. The Boardwalk and Blu both seem really nice. Try there unless you enjoy suffering.

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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank brianparsley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anastachia D, PA at Garden Court Kings Beach, responded to this review, 4 April 2014
Dear Brian

Thank you very much for your comments and feedback. We apologize for the inconvenience caused during your recent stay at the hotel. I can assure you that this is not the service neither our standard. The matter will be addressed to avoid re-ocurring events.

Yours in hospitality
Anastachia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, California
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 March 2014

Bed was very comfy, good night's rest. Gym had the most amazing view of beach, really helps since PE is quite windy, can enjoy sea-side panorama without sand in your teeth! Walking distance to other restaurants and Cubana lounge. Undercover parking not visible, very manual. View to beach obstructed in dining room due to current alterations.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Melvin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anastachia D, PA at Garden Court Kings Beach, responded to this review, 4 April 2014
Dear Melvin

Thank you very much for your comments and feedback.

We look forward to your next visit.

Kind Regards
Anastachia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Torrance, California
Level 5 Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 22 March 2014

The staff at the Reception desk were OK but our room was a terrible disappointment! It was too small for 2 people with 2 suitcases, the shower head was leaky, the toilet ran on after you flushed, there was some kind of a mechanical noise all night and there was very little parking. They are supposedly enlarging their lot....

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LizaBragg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anastachia D, PA at Garden Court Kings Beach, responded to this review, 4 April 2014
Dear Liza

Thank you for your comments and feedback. We apologize for the inconvenience caused during your recent stay.The rooms are generally what can be expected from Garden Court''s in terms of its size. I can assure you that we will attend to the maintenance related issues.

In order for us to send your further communication, please could you send me your personal email address to anastachia.dekoning@tsogosun.com.

Yours in hospitality.

Anastachia De Koning
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Somerset West, Western Cape, South Africa
Level 5 Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 12 March 2014

From the arrival to leaving the overall experience of this hotel was superb Check in staff super friendly and took time to detail hotel activities Room well presented and spotless Location ideal and close to airport Big plus is windows can be opened for fresh air Will go back

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Charles J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anastachia D, PA at Garden Court Kings Beach, responded to this review, 4 April 2014
Dear Charles

Thank you for your comments and feedback regarding your recent stay at the hotel.

We look forward to your future visits.

Yours in hospitality
Anastachia De Koning
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pretoria
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 March 2014

I am very satisfied with the services rendered to me during my stay at the hotel of my choice, including the storing of my career exhibition goodies until later today when I return to PE, thanks for being so courteous.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Leon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anastachia D, PA at Garden Court Kings Beach, responded to this review, 4 April 2014
Dear Leon

Thank you very much for your comments and feedback regarding your recent stay at the hotel.

Looking forward to your future visits.

Yours in Hospitality
Anastachia De Koning
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 March 2014

Staff was very friendly when greeted upon check in. I asked for a sea facing room which was high up and the check in clerk really went out of her way to assit me. The room's bathroom had not been renovated yet and it was tired and needs doing up. Dinner is not available but fortunately all the restaurants are nearby.
Breakfast was good and there is a varied selection on offer.
I would suggest this hotel for a family vacation as the beach is over the road.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hilton M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anastachia D, PA at Garden Court Kings Beach, responded to this review, 4 April 2014
Dear Valued Guest

Thank you for your comments and feeback.

We look forward to your future visits.

Yours in hospitality
Anastachia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Garden Court Kings Beach

Property: Garden Court Kings Beach
Address: La Roche Drive | Humewood, Port Elizabeth 6013, South Africa
Region: South Africa > Eastern Cape > Port Elizabeth
Amenities:
Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Port Elizabeth
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Garden Court Kings Beach 3*
Number of rooms: 280
Official Description (provided by the hotel):
Port Elizabeth is a city that boasts leisure attractions and an active business centre. The Garden Court King's Beach hotel affords easy access to everything that this city has to offer. Within walking distance of the magnificent King's Beach Promenade, this affordable accommodation offering is the gateway to a world of fun. With 2km of white sand, a surfing spot, the MacArther's Baths and many other attractions, this Garden Court is an ideal leisure destination. Mike's Kitchen is opening at the hotel on 1 October. ... more   less 
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Also Known As:
Garden Court King`s Beach Hotel Port Elizabeth

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