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“Garden Court Stay”

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Garden Court Kings Beach
Ranked #5 of 33 Hotels in Port Elizabeth
Certificate of Excellence
Reviewed 7 April 2014

I was very tired and did not have enough sleep and wanted some quiet time to really rest and have some good night sleep before the early morning the following day and there was a lot of noise (music) from

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Tsogo Sun Hotels
1  Thank Tshilidzi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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460 - 466 of 559 reviews

Reviewed 4 April 2014

I had an early check in after long flights and the excellent buffet breakfast was still on. Reception very polite, friendly and helpful. Room on the 10th floor very clean and bright. Super comfortable bed.
Unfortunately I checked out forgetting my jacket. Housekeeping had found it and kindly took it to the Post Office and couriered it back to my home address abroad. Outstanding.
Wish I could have stayed longer.

  • Stayed: March 2014, travelled solo
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Thank Stevoair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2014

First, Receptionists are good and they are welcoming. Room is up to standard but talking of airconditioner, its not good in the sense that, it needs a guest to stand up to switch it on nd off even if you in bed. Garden Court King's Beach is located in a good place. Friendliness with staff is the best

  • Stayed: March 2014, travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
Review collected in partnership with Tsogo Sun Hotels
Thank N S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2014

This doesn't have to be a long review because it doesn't deserve it. Not sure what type of place other reviews have stayed if they give this property any stars. One star in my opinion is a gift. I will give them one compliment. The shower is a rain shower walk in. The staff isn't very effective nor helpful. I could almost overlook everything else if they made up for it in this department. They are overstaffed but under trained. The room smelled like mold, the whistling sound from the wind coming through the window keeps you up all night, the pillows were larger versions of airplane pillows, the sheets were something you would find in prison. I left my breakfast on the table because it just tasted horrible. They put so much oil on the eggs they just tasted weird. The iron they sent up looks like they've used it on rocks and burned my shirt. But hey! I am alive and didn't sleep on the street last night. I don't normally write harsh reviews, but I will avoid this place going forward. The Boardwalk and Blu both seem really nice. Try there unless you enjoy suffering.

Room Tip: Choose a room somewhere else.
  • Stayed: April 2014, travelled on business
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1  Thank brianparsley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anastachia D, PA at Garden Court Kings Beach, responded to this reviewResponded 4 April 2014

Dear Brian

Thank you very much for your comments and feedback. We apologize for the inconvenience caused during your recent stay at the hotel. I can assure you that this is not the service neither our standard. The matter will be addressed to avoid re-ocurring events.

Yours in hospitality
Anastachia

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Reviewed 26 March 2014

Bed was very comfy, good night's rest. Gym had the most amazing view of beach, really helps since PE is quite windy, can enjoy sea-side panorama without sand in your teeth! Walking distance to other restaurants and Cubana lounge. Undercover parking not visible, very manual. View to beach obstructed in dining room due to current alterations.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Tsogo Sun Hotels
Thank Melvin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anastachia D, PA at Garden Court Kings Beach, responded to this reviewResponded 4 April 2014

Dear Melvin

Thank you very much for your comments and feedback.

We look forward to your next visit.

Kind Regards
Anastachia

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Reviewed 22 March 2014

The staff at the Reception desk were OK but our room was a terrible disappointment! It was too small for 2 people with 2 suitcases, the shower head was leaky, the toilet ran on after you flushed, there was some kind of a mechanical noise all night and there was very little parking. They are supposedly enlarging their lot....

  • Stayed: March 2014, travelled as a couple
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Thank LizaBragg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anastachia D, PA at Garden Court Kings Beach, responded to this reviewResponded 4 April 2014

Dear Liza

Thank you for your comments and feedback. We apologize for the inconvenience caused during your recent stay.The rooms are generally what can be expected from Garden Court''s in terms of its size. I can assure you that we will attend to the maintenance related issues.

In order for us to send your further communication, please could you send me your personal email address to anastachia.dekoning@tsogosun.com.

Yours in hospitality.

Anastachia De Koning

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Reviewed 12 March 2014

From the arrival to leaving the overall experience of this hotel was superb Check in staff super friendly and took time to detail hotel activities Room well presented and spotless Location ideal and close to airport Big plus is windows can be opened for fresh air Will go back

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Tsogo Sun Hotels
Thank Charles J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anastachia D, PA at Garden Court Kings Beach, responded to this reviewResponded 4 April 2014

Dear Charles

Thank you for your comments and feedback regarding your recent stay at the hotel.

We look forward to your future visits.

Yours in hospitality
Anastachia De Koning

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Garden Court Kings Beach

Address: La Roche Drive | Humewood, Port Elizabeth 6013, South Africa
Region: South Africa > Eastern Cape > Port Elizabeth
Amenities:
Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Port Elizabeth
Price Range: £75 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Garden Court Kings Beach 3*
Number of rooms: 280
Official Description (provided by the hotel):
Port Elizabeth is a city that boasts leisure attractions and an active business centre. The Garden Court King's Beach hotel affords easy access to everything that this city has to offer. Within walking distance of the magnificent King's Beach Promenade, this affordable accommodation offering is the gateway to a world of fun. With 2km of white sand, a surfing spot, the MacArther's Baths and many other attractions, this Garden Court is an ideal leisure destination. Mike's Kitchen is opening at the hotel on 1 October. ... more   less 
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Also Known As:
Garden Court King`s Beach Hotel Port Elizabeth

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