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“Nowhere near 5 star....”

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The Windermere by Mantis
Ranked #13 of 33 Hotels in Port Elizabeth
Certificate of Excellence
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Nowhere near 5 star....”
Reviewed 10 August 2013 via mobile

Cold and unpersersonnal. Eg No music in the lounge....because they have been wating 6 months for someone to come and fix it....
no dstv channels other than what u get at a 2star hotel. Half eaten packages of chips in minibar. Carpets dirty. Couches dirty. Primitive tv set. No parking other than in the street....because it is full while we were here since morning. Truelly dissapointing. Could have had much more for much less...

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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120 reviews from our community

Traveller rating
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22
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11
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Johannesburg, South Africa
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 July 2013

We were abit sceptical from the outside and the 'area' but were pleasantly surprised once we stepped in. We were warmly greeted by the host who made us hot chocolates and coffee and lit the fire just to warm us from the cold outside. Our room was a lovely, spacious suite that the kids really enjoyed! Breakfast is not a spread but nevertheless quite delicious. The one thing that stands out is that you can order tea, coffee, hot choc anytime and it comes to you wonderfully laid out with biscuits at no extra cost!

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
Level Contributor
128 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 3 July 2013

Wow - this place was total surprise. Not at all what we expected when we looked at it from the street. It's difficult to find and I would suggest getting landmarks from the management before you head to the Windermere. But it was a fabulous retreat in Port Elizabeth. The room was huge and the bath area fantastic. The property is lovely and welcoming as are the staff. It's a very short drive to the airport and a short walk to the waterfront area. This place is a wonderful place to stay.

  • Stayed February 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SMLBARB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Dublin, Ireland
1 review
Reviewed 12 May 2013

This was one of the nicest places ive stayed in my life. The staff were very kind and friendly and did everything they could for us. Rooms were fab. Spacious and comforting. Bathrooms were massive and very clean. Breakfast was so nice, fruit salad was very fresh. My family and I didnt do much while in Port Elizabeth so that gave us more time to sit on the relaxing couches. Brilliant recommend it to everyone. Staff were just amazing.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lucy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 April 2013

We only stayed one night but could have stayed longer. The property was beautiful, and the staff were very friendly and helpful, we couldn't have asked for more for the price it was just a short walk to the beautiful beach.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
98 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 13 March 2013

This small hotel in the centre of Durban has probably the biggest rooms I have ever seen. All basic items are supplied. The rooms are clean with TV, Mini Bar and air con and bathrooms are OK. Maybe they are just starting to show a little bit of age, but nothing unacceptable. There is a very nice courtyard and the staff are extremely helpful and pleasant. Wi-Fi is limited to an area around the Courtyard which is a shame. There are no tea making facility in the rooms, but hot water, cups and necessary items came within a few minutes of request. There is no restaurant in the hotel and I am not sure Port Elizabeth has anywhere of note to eat. Full Breakfast is included and was very good.The centre of Port Elizabeth is just a short ride from the airport so aircraft noise is evident. I would without hesitation stay there again when in P.E.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rotate100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miketheredfan
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 16 February 2013

One of our biggest regrets was we only stayed one night in this little hotel.(We had to fly out the following morning)situated two minutes from the beach and ten minutes from Port Elizabeth.When we arrived we were greeted with a refreshing drink and a personal welcome.The room was Hugh and very clean but did not have coffee making but we were offered complementary coffee at reception. The lady in charge of the hotel(Carolyn) could not have being more helpful.We had small issue with our collection to the airport in the morning she took charge of the situation and made a few phone calls and got it sorted.

If we ever get back to Port Elizabeth this is the only place we will stay in.

Room Tip: Al the rooms are like small suits.They are all great.I think they have only 9 rooms
See more room tips
  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank miketheredfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Windermere by Mantis

Property: The Windermere by Mantis
Address: 35 Humewood Rd | Humewood, Port Elizabeth 6001, South Africa
Region: South Africa > Eastern Cape > Port Elizabeth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in Port Elizabeth
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Windermere by Mantis 3.5*
Number of rooms: 10
Official Description (provided by the hotel):
The Windermere by Mantis is a luxury boutique hotel, conveniently situated in the popular beachfront suburb of Humewood, Port Elizabeth. Offering guests an authentic, year round beach holiday feel, we invite you to kick off your shoes and relax in easy-living comfort. At The Windermere, we've taken the boutique hotel experience back to basics, where our focus is on the well-being of our guests. Our warm welcomes are genuine, our smiles are sincere, and our guests are made to feel immediately at home. Of course, you can still look forward to all the classic comforts and amenities expected of an upmarket establishment, along with the exceptional service that has become synonymous with the Mantis Group. Enjoy complimentary afternoon refreshments at the poolside, unwind on your private terrace, or relax in the courtyard with undercover patio - the heart of our hotel. Share a drink at the bar with like-minded guests, or take a walk to the beach, which is just a stone's throw away. To add to the homely atmosphere, familiar home cooked meals are available to order off our light meals menu. Whether travelling for business or pleasure, The Windermere by Mantis is the ideal base for visitors to Port Elizabeth. ... more   less 
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Also Known As:
Windermere Hotel Port Elizabeth

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