The establishment clearly does not represent the true nature of the rooms and quality of service within their advertising. The variation in quality and levels within the rooms are huge.
The shower has been hooked up with warm and cold water being switched;
There was no toilet paper available in my room;
The tiles in the bathrooms are cracked and the bath and basins not sealed properly;
The toilet role holder was falling out of the wall and not attached properly;
The cupboard installed to keep your clothing is skew and the doors don't close properly;
There were no eating utensils (forks & knives) in the room and the plates in the cupboard were dirty;
When engaging with one of the staff members last night, it did not appear as though she understood even basic English which from a business stay point of view is very frustrating.
With breakfast, upon arriving at 07:30 there was no scrambled egg, bread or bacon left.
It seems people staying there are eating for breakfast, lunch and supper all in one go.
The quality of the food is also appalling and my colleagues expressed concern around especially the egg and bacon.More