Wanted to stay a night passing through joburg, rang to make an enquiry about a booking, they asked for my credit card details even though I was only making an enquiry. I phoned an hour later as I had actually made a mistake in our flight arrival details and said we could not get there. They said that was fine, no problem. I was under the impression I would not be charged as you naturally would. They took the full charge of the stay from my credit card and when contacted by phone and mail, they were unhelpful and actually implied that I had not called to cancel and said I had threatened and slandered them. I wonder how much money they make this way. Lovely people.
- Also Known As:
- Africa Centre Backpacker Guest Lodge Benoni, Greater Johannesburg, South Africa