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“Avoid if possible...”

Africa Centre Backpacker Guest Lodge
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Africa Centre Backpacker Guest Lodge
Ireland
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Avoid if possible...”
1 of 5 bubbles Reviewed 29 September 2009

Wanted to stay a night passing through joburg, rang to make an enquiry about a booking, they asked for my credit card details even though I was only making an enquiry. I phoned an hour later as I had actually made a mistake in our flight arrival details and said we could not get there. They said that was fine, no problem. I was under the impression I would not be charged as you naturally would. They took the full charge of the stay from my credit card and when contacted by phone and mail, they were unhelpful and actually implied that I had not called to cancel and said I had threatened and slandered them. I wonder how much money they make this way. Lovely people.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MrBodhran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 reviews from our community

Traveller rating
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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Date | Rating
  • English first
  • French first
  • Any
English first
QLD
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 17 August 2009

small hotel near shopping centre staff are friendly can exchange USD into Rand easily. Hotel offers airport transfers. Restaurant seves simple cheap food. There is also a bar with fairly priced beer.

  • Stayed July 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SHELLQld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 10 August 2009

We had a super bad experience there.

1. Free drop off and pick up to the shopping mall, except they forgot to pick us up! We had to call them and waited there from 18.00 (which was the agreed pick up time) till 20.30..
2. We made a booking for a Soweto tour and a visit to the lion park ( fee 1100 ZAR). However, the weather was really bad so the guide advised us to go to the “appartheidsmuseum” instead. He promised us that the balance of 500 ZAR would be refunded. We never got it back…
3. We made a reservation for a drop off at the airport at 5 in the morning – no driver to be found..

So we will never ever go back there!!

  • Stayed July 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank belgium28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Benoni hotels

Emsworth, United Kingdom
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed 28 July 2009

Luckily we only booked one night here, we definitely wouldn't go back! We arrived to be greeted by a very rude receptionist - clearly in the wrong profession! Our room didn't have any electricity on arrival (although this did get fixed). Rooms were incredibly basic and not at all inviting.

Fees for transport were very high - we shared a minibus into Johannesburg with 6 other people - they paid the same amount between the 6 of them that we were charged for the 2 of us (£70 return for a 15/20 minute journey!!) The driver even had the cheek to demand a tip on both journeys.

Glad that this hotel was an exception to the South African rule as our other hotel experiences around the country were fantastic.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HampshireTraveller09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Izmir, Turkey
Level Contributor
79 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
2 of 5 bubbles Reviewed 5 April 2009

This is a cosy place with very neat decorations with African theme. There is a pool, sauna, pool tables, laundry services, secure parking etc. Buildings are painted with very warm colours which gives a nice ambiance. The property is in a very secure cul-de-sac (monitored with cameras). It is located near the airport which makes it a good choice if you are in transit (although the hotel broshures are a bit misleading about the distance to airport). Having said all these positive points, the reception was awfully unhelpful and rude. When we have buzzed the bell by the front door to get access with our car for the first time, apparently due to the problem in the buzzer, the bell repeated several times, which consequently cause the receptionist yelling at us at the intercom. Indeed this was a very unfortunate start, and when we told that we buzzed the bell only once, the receptionist was not apologetic. This bad start marked our experience in this hotel, and not getting the laundry at promised time did not help either. In contrast, the lady at the bar was nice and friendly.

  • Stayed March 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bahadir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 15 March 2008

I stayed here for one night and thought it was a great hotel. My room was very clean and the ensuite facilities were great. The staff at the front desk were helpful and friendly. My transfer back to the airport (note it is a one-way trip only that's included free) was on time and went smoothly. I had an amazing breakfast there. The only slight problem was my room service meal went to the wrong room! Otherwise a fantastic place to stay and I would book there again.

  • Stayed December 2006, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnnaCS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inverness
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 3 March 2008

Maybe there's been a change in management since the previous reviews as we found the Africa Centre Guest Lodge a great choice for secure transit accommodation close to the airport. Certainly the word "backpacker" has been dropped from their name - our room (for 2 adults and 2 older children) was extremely comfortable and well maintained and was not at all expensive. Uplift from airport late at night and breakfast both included. Breakfast was fine. Small charge for drive back to the airport the next morning and too long to wait. But overall this was a decent experience - there's an inviting pool and the bar (friendly service) was open late.

  • Liked — Secure
  • Stayed January 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank KeithStanhope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Africa Centre Backpacker Guest Lodge

Property: Africa Centre Backpacker Guest Lodge
Address: 65 Sunny Road | Lakefield, Benoni 1501, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Benoni
Amenities:
Business Centre with Internet Access Free Breakfast Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #7 of 16 Speciality Lodging in Benoni
Price Range (Based on Average Rates): £
Number of rooms: 40
Also Known As:
Africa Centre Backpacker Guest Lodge Benoni, Greater Johannesburg, South Africa

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