Unfortunately stayed here whilst on Business in Joburg. The rooms are very plain, boring and moody. The food was OK.
When I arrived at the hotel, I mentioned that my business had a agreed corporate rate with the hotel. The manager confirmed this, however she mentioned that they needed an email clarification from my PA to confirm I worked for my company to receive the discount. My PA emailed the hotel manager on my 7th day at the hotel, which I thought would suffice. When checking out of the hotel on day 20. I checked the bill to find that the discount was added only after they received the email. Meaning they charge me full rates for 7 days. So, The hotel charged me full scale rates for the 1st 7 days, saying they could not grant the coporate rate on these days. Utterly ridiculous. I tried to reason with the manager on duty, but to no avail. They have lost a lot of business. My team are currently working on a large engagement for 5 months staying in another joburg hotel. Lastly, I booked the hotel limousine to bring me to tampo airport, booked it for 3pm. When I arrived on time at reception. I was told my car was given to another guest and car would be back in 25 mins....do the maths.
- Official Description (provided by the hotel):
- Situated in the prestigious suburb of Illovo, Sandton, the hotel is ideal for both the leisure and business traveller. A mere 4 minutes’ drive away, the M1 Freeway allows for easy access to all business centres, the OR Tambo International Airport and various other attractions the great city of Johannesburg has to offer. Venture into Sandton, Rosebank or the Melrose Arch precinct, which are minutes away and offer some of the finest shopping and dining experiences on the continent. Alternatively enjoy fine cuisine in our upmarket restaurant, relax on the hotel’s poolside sundeck, enjoy a cocktail in our 24 hour coffee bar and deli or make use of the in-house FIT gym. Accommodation consists of superbly appointed bedrooms, all equipped with separate bath and shower, an executive work desk & wireless internet access. Our distinguished conference facilities and executive boardrooms encourage performance and productivity. Careful attention to detail is a hallmark of this hotel, from the striking, elegant décor, immaculate service, supremely comfortable rooms, to the fresh red apple placed in our guest's room every day. ... more less
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- Also Known As:
- Protea Hotel Illovo
- Protea Wanderers Hotel