The women who manages the place is down right rude and awful. All she cares about is trying to nickel and dime you for every cent you have. Her name is Kat and is a bully!! I noticed if anyone spoke to her in the wrong tone as she saw, she was completely rude to you and ignored you in front of others. Her management skills are simply to bully you. The male manager was very nice but said very racist comments about black people, even though they employ black people (the managers are white).
The hostel is located in a scary part of Joburg, you are advised not to go outside, therefore you have to cab it every where. There was no heat and the maanager smoked all day!! The entire lobby reaks of smoke. I would never stay here ever again, nor recommend it. Spend your money else where.