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“Do not frustrate yourself”

Mi Casa Su Casa on 9th
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Mi Casa Su Casa on 9th
Ranked #199 of 299 Johannesburg B&B and Inns
Reviewed 17 August 2012

This has been one of the most frustrating experiences of my life, anywhere in the world.
I was booked for Mi Casa Su Casa on 9th, but somehow landed in one of their other two establishments, Mi Casa Su Casa Streatly Ave. It took 10 minutes of ringing the bell in the street before someone opened the gate.
I am sitting in the room at the moment, two days later. No-one knows who I am, whether I have paid, how long I am staying...

The place is in neglect. Three lights in the room, three open light bulbs.
Breakfast (very basic and poor) is shown in the guest directory as being from 06h00 to 10h30.
I was there this morning at 06h05, to find a very startled employee telling me it starts at 06h30.
"I'm still cooking"!!

Parking arrangements are extremely inadequate. If you are in early, be sure someone else will, by necessity park you in, and you will have no idea where to find them.
Towels are old.
No milk or creamer in the room.
No desk or even small table where you can work.

Four stars? Only the rate you pay reflects that it could be 4 stars.
Don't frustrate yourself.
Find somewhere else to stay

  • Stayed: August 2012, travelled on business
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1  Thank Siegfriedt S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 29 November 2010

We booked for the other guesthouse Micasasucasa on 9th, 2 hours before arrival we were told that this guesthouse was not in the family anymore and that they booked us into one of their other guesthouses. Which we would love....It was terrible.
On arrival there was a lady who did not really know what was happening, just showed us the rooms and that was it.
The tabs were loose, you had to hold it with one hand and open with the other so it would not break off, the shower drainage did not work so had to shower in the other room, warm water was very unstable, hot and cold and hot again, etc.
The bath could not be closed properly so the water run away and this was the room with bath only, so also had to shower in another room.
Alarm wires hanging loose in the bathroom. Old towels, simple breakfast, no drinks available at all expect coffee and tea. Just what you wish for if you arrive at 8 h at Saturday night...
Had to phone 3 times and leave messages to get the transfer from the airport confirmed. On the way back the transfer was too late, had to call several times as well.
All together it wasn't nice at all. I really don't undertsnd how they can have 4 star rating.

  • Stayed: November 2010, travelled with friends
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1  Thank CTNL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2009

I agree completely with the previous comment regarding the parking and had exactly the same experience with parking. The rooms were nice, but the owner/manager's people skills leave something to be desired. Breakfast was cereal with long-life milk, weak coffee and 2 eggs. I skipped breakfast after the first night and went down the road to a nice restaurant. There are better options.

  • Stayed: August 2009, travelled on business
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1  Thank zaheergb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2009

We stayed at the 5th avenue location and were initially very pleased with the guesthouse. The rooms are beautifully decorated and staff were friendly. However, within minutes we realized the hot water ran out before the bathtub could be filled (there was no shower), there was internet or cable TB, despite their heavy advertisement of these services, there was only a single set of keys available so we had to leave it with the staff every time we left the hotel (including the key to the safe!), and there was no access to the manager/owner if anything was amiss because outgoing calls required a special pin that was never shared with us! The car park situation was terribly mismanaged. We were promised a parking space but discovered at midnight, after returning from a lovely evening in Melville, that our spot was occupied by another tenant. As a result, we had to ship our entire room to the guesthouse's other location, at 1 a.m., five streets away! We agreed only because the owner promised to refund us our money for the night but its been 6 weeks and we're still waiting for that! There are a host of other guesthouses and B&B's in Melville. We would highly recommend any one of them over this one.

  • Stayed: May 2009, travelled as a couple
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2  Thank outgrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mi Casa Su Casa on 9th

Address: 21 9th Avenue, Johannesburg 2092, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Hotel Style:
Ranked #199 of 299 B&Bs / Inns in Johannesburg
Number of rooms: 4

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