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“Very Comfortable and nice hotel and great location”

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Crowne Plaza Johannesburg - The Rosebank
Ranked #12 of 66 Hotels in Johannesburg
Certificate of Excellence
Singapore
Level 6 Contributor
272 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“Very Comfortable and nice hotel and great location”
Reviewed 26 March 2013

We stayed here in Nov 2011 and were very happy with our stay here. The location was very good and close to the shopping malls and good food options around the mall. The rooms were very comfortable and nice and I am told that this is a good location to be in Johannesburg.
We would definitely recommend this hotel to people.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank babla75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_CPJ, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review, 2 April 2013
Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. It’s very much appreciated!
I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise by providing you with genuine and true hospitality.
I hope that we can welcome you back very soon.

Kind regards,

Allan Clingham – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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672 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (126)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
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English first
Auckland
Level 3 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 March 2013

Unfortunately I only stayed one night. The rooms were clean and well appointed. The only gripe I have is that all of the power points in the room were of the South African variety and that wasn’t catered for by the converter I carry with me. I found the hotel in Durban did offer at least one other plug configuration. Regardless the rooms were clean and comfortable.
The food was very good both at restaurant for lunch and dinner and also the breakfast room. A very good selection of dishes that should cater to most tastes was available.
This was our first time to Jo'burg so we found the guys at the travel desk very helpful. Considering some of the horror stories I've heard about taxis in S.A. I think it's well worth using them.
In general all of the staff were very helpful and friendly. I look forward to staying here again.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank China_Frequently
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_CPJ, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review, 22 March 2013
Dear China_Frequently,

What wonderful feedback.

Thank you very much for choosing to stay with us and for sharing your great comments with the Tripadvisor folks.

We appreciate your constructive feedback regarding the power plugs in our bedrooms that does not cater for international plugs. Please note that we do keep some international adapters at our front desk that is available to guests that require international adapters.

We hope that we can welcome you back very soon.

Kind regards,

Kathleen Hedges – Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nairobi, Kenya
Level 4 Contributor
45 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 15 March 2013

We spent one night at the Crowne Plaza en route to Australia. Friendly and efficient staff. Room size was good with comfortable king size bed and nice view although the bathroom is very small and towels quite threadbare. Great variety breakfast and efficient service. Did not use the gym or business centre.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terence D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_CPJ, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review, 18 March 2013
Dear terrydavidson,

Thank you for taking some time out of your day to post some feedback on Trip Advisor regarding our hotel it is much appreciated.

We are so pleased to read that you had a great time with us, your message has been shared with the team and we are most thankful, it really makes us happy to see that we have created and left you with some great memories of our hotel.

We trust to see you again soon!

Kathleen Hedges – Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Polokwane, South Africa
2 reviews
Reviewed 14 March 2013

This was an amazing Experience to be a one of the secluded ares in the Africa's Best City. It was close to my business route and amenities were excellent and satisfactory and the courtesy was ovewhelming to me. I think one will consider using the facility again and again and again in the future.

The Staff was very helpful and the area was very safe for one who is from far away of JHB

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hlabishi Patric... T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_CPJ, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review, 18 March 2013
Dear Hlabishi Patric... T,

Thank you very much for taking the time out of your very busy day to share your observations with the Tripadvisor community.

We are delighted that you enjoyed your recent stay with us, and we are thrilled you noticed the little details that make the big difference in our guest experience.

We hope it’s not too long before you return to Johannesburg.

Kind regards,

Kathleen Hedges – Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Herault, France
Level 6 Contributor
156 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 2 March 2013

We spent 2 nights at the Crowne Plaza. The rooms are 4* and large; there was no noise. Breakfast were standard, but we don't normally eat much at that time. One needed to summon tea and coffee, which was not always easy. The restaurant was OK, but not notable enough for us to eat there the second night. Room servicing was fine.

The hotel is not far from the Gautrain and we walked between the two. The location was suitable for us (flying in to Jo'burg and leaving Jo'burg by Gautrain for Pretoria. The area felt safe at all times.

The

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LifeinHerault
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_CPJ, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review, 4 March 2013
Dear LifeinHerault,

We appreciate you taking the time out of your very busy day to share your experience with the Tripadvisor community and for sharing your observations on the hotel’s facilities and its surroundings.

Thank you for bringing the service shortfalls that you experienced during your recent stay to our attention. I would therefore like to confirm that your comments on the slow coffee service have been passed on to the Food & Beverage Manager and corrective action has been taken to ensure that this does not happen again.

However, I do trust that I will have the pleasure of welcoming you back to the Crowne Plaza hotel again in the not too distant future.

Kind regards,

Kathleen Hedges - Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Illinois
Level 6 Contributor
292 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 24 February 2013

I found the hotel to be a good choice based on the location, decor, cleanliness, staff, and breakfast. The wifi was appreciated, believe it was an hour free per day per device. As stated in other reviews, the Rosebank mall was a short walk away. The room was very clean. The breakfast had a great variety. I will say that this was my first visit to Johannesburg, so I do not have another comparable experience to utilize in making this assessment. However, I was quite pleased overall.

  • Stayed January 2013, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LissaJ41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_CPJ, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review, 25 February 2013
Dear LissaJ41,

On behalf of everyone at the Crowne Plaza – The Rosebank, I thank you for your kind words, and wonderful feedback. Your comments are much appreciated.

My team is looking forward to sharing their hospitality with you again soon.

Kind regards,

Allan Clingham –General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris
Level 6 Contributor
99 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 22 February 2013

I've stayed twice in this hotel of Johannesburg and must say it's a pretty good choice - if on business trip! The hotel itself is Ok, so is the decoration and the service. Location is fine, close to all business facilities. Nearby a mall with nice restaurants. area is safe, which is clearly a plus in this city.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emfal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Relations_CPJ, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review, 25 February 2013
Dear emval,

Your kind note on your experience at the Crowne Plaza - The Rosebank Hotel is most appreciated by our passionate Team.

We hope that we can welcome you back very soon.

Kind regards,
Kathleen Hedges – Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Johannesburg - The Rosebank

Property: Crowne Plaza Johannesburg - The Rosebank
Address: CNR Tyrwhitt & Sturdee Avenues | Rosebank, Johannesburg 2132, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Johannesburg
#12 Luxury Hotel in Johannesburg
#12 Business Hotel in Johannesburg
Price Range (Based on Average Rates): £
Hotel Class:4 star — Crowne Plaza Johannesburg - The Rosebank 4*
Number of rooms: 318
Official Description (provided by the hotel):
Crowne Plaza Johannesburg – The Rosebank is a modern and stylish Johannesburg Hotel that is ideally located for business and leisure travel. The establishment is only 30 minutes drive from O.R.Tambo International Airport and a short drive from the Johannesburg and Sandton Business Districts. The hotel is in walking distance of the Rosebank Mall and the African Craft Market that offers visiting guests a wide array of up-market shopping and dining options. The hotel’s central location makes it the ideal base to access famous Johannesburg tourist attractions such as the Apartheid Museum, Lion Park and Soweto. Coca Cola Park Stadium and Wanderers Cricket Ground , both major sports stadiums are within 10 minutes drive from the hotel.If you do not feel the need to venture out of the hotel, we offer the various dining options such as the Butcher Block, Fresh Restaurant and the Rosebank Cafe. For some of the most famous cocktails in Johannesburg, our very own funky and trendy Circle Bar is the place to be. ... more   less 
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Also Known As:
Crowne Plaza Johannesburg - The Rosebank Hotel Rosebank

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