Recently stayed the night and found the hotel amenities to be very good but service ad staff morale to be poor.
The Crowne Plaza is a renovation of the former Rosebank Hotel and whilst the rooms are excellent - the corridors, lobbies and common areas look extremely dated. The week i stayed they were renovating one lift which left the remaining lift servicing 180 rooms. Rooms themselves are great - very clean and comfortable.
The other thing to note is arrival and departure is tough. Staff at check in were very slow to attend and process and at check out it was worse. The other glitch (which is worth noting) is that there is no dedicated taxi stand for the hotel. All taxi's have to be booked in advance - you find this out once you've been standing in the street for 5 minutes - as none of the staff are inclined to mention it whilst you are being processed - perhaps the management could think of including "Would you require a taxi sir?" as par of the check out process? :)
- Official Description (provided by the hotel):
- Crowne Plaza Johannesburg – The Rosebank is a modern and stylish Johannesburg Hotel that is ideally located for business and leisure travel. The establishment is only 30 minutes drive from O.R.Tambo International Airport and a short drive from the Johannesburg and Sandton Business Districts. The hotel is in walking distance of the Rosebank Mall and the African Craft Market that offers visiting guests a wide array of up-market shopping and dining options. The hotel’s central location makes it the ideal base to access famous Johannesburg tourist attractions such as the Apartheid Museum, Lion Park and Soweto. Coca Cola Park Stadium and Wanderers Cricket Ground , both major sports stadiums are within 10 minutes drive from the hotel.If you do not feel the need to venture out of the hotel, we offer the various dining options such as the Butcher Block, Fresh Restaurant and the Rosebank Cafe. For some of the most famous cocktails in Johannesburg, our very own funky and trendy Circle Bar is the place to be. ... more less
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- Also Known As:
- Crowne Plaza Johannesburg - The Rosebank Hotel Rosebank