The service at this hotel is ludicrous - untrained waiters and front desk staff, who have no concept of customer service, insult you to your face, and think you owe them favors. Obviously a concept hotel gone way wrong...hard to believe people actually think guests want endless black & white fake photographs of old Hollywood stars peering at you on the walls of your bedroom, and everywhere else. It's hilarious actually. Cheap., tacky, rude, overpriced, and uncomfortable. Do yourselves a favor and don't even consider for a second. Food is a nightmare - thick slabs of cheese supposedly constitute "cuisine". Unbelieveable that this place is in business.
- Official Description (provided by the hotel):
- The urban, experiential and edgy Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch is the hot-spot in the trendy Melrose Arch Precinct, a unique city within a city, which boasts a variety of trendy retail, gourmet restaurants & leisure amenities. This experiential hotel guarantees to spice-up any visit to Jozi and is aimed at the traveller who enjoys being amidst the energetic urban vibe of the cool city life. The hotel offers the ultimate convenience and accessibility to the M1 highway, Sandton business centre and OR Tambo International Airport. Shuttle transfers to and from the Sandton Gautrain Station are also available. Take full advantage of the innovative 24-hour internet station, to catch up on emails, social networking or perhaps a bit of work. Try our conference facilities and create an energetic 'out-of-office' experience that will definitely heighten the creative senses required in any boardroom or meeting situation. Old Hollywood glamour flows through to your dining experience, at the trendy in-house restaurant, which serves breakfast, lunch & dinner daily, with sumptuous cuisine in an intimate and relaxed dining environment. Return to your room, which offers an LCD television, open plan bathroom and an urban style that will take you back to a bygone era of old Hollywood glamour. And if it's too early for bed - the Bar, which is open from 10h00 until 04h00 serves specialty cocktails and gourmet milkshakes, in an energetic and lively setting. ... more less
- Reservation Options:
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- Also Known As:
- Protea Hotel Fire And Ice! Melrose Arch