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“Perfect Location”

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Holiday Inn Johannesburg-Rosebank
Ranked #17 of 66 Hotels in Johannesburg
Windsor, United Kingdom
Level 5 Contributor
71 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Perfect Location”
Reviewed 27 February 2012

Excellent location and very reasonably priced compared to other 4* hotels in the area. The Gautrain from OR Tambo International Airport stops just outside the hotel (around 30 minutes travel time including one change of train, cost approx. £10 single fare per person). Hotel is adjacent to a large shopping mall with many shops and restaurants. A lift from the hotel takes you straight down to the mall. The hotel appears to be new and has an outside pool area with a few loungers and also a gym. Good breakfast and helpful Reception staff. We only stayed one night on our return journey but wish we could have stayed a further night. We booked a half day Soweto Tour direct through a local company but the hotel can arrange tours on your behalf. Would recommend.

  • Stayed January 2012, travelled as a couple
    • Value
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Helpful?
1 Thank ShiresUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review, 29 February 2012
Grateful thanks for your very positive review of our hotel during your recent stay. Location and the proximity to many convenient shopping and tourist related opportunities is what our guests find most appealing about our hotel. The convenience of The Gautrain for International and domestic visitors is a drawcard in a very busy city with traffic. Thank you also for the great compliment about our team and facilities.
We look forward to being of service to you in the near future.
Thank you
Bill Frohlich
General Manager
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381 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (91)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hong Kong
Level 3 Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 February 2012

We stayed in this hotel but were very disappointed. It has a wonderful location, no doubt about it. But other than that we could find something wrong with almost everything. The breakfast was very average, considering the reputation of Holiday inn. The rooms were nice but the bathroom was very impractical. The cleaners were reluctant to replace shampoos/bath wash and the moisturiser was almost impossible to squeeze out of the container. The beds were made in two instalments and the carpets were not vacuumed everyday. Our stay was pleasant but for very unrelated and different reasons.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Needysingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review, 27 February 2012
Thank you very much for your review of our hotel duing your recent stay. I am sorry that we did not meet your expectations in some of the aspects of your stay and I can assure you that immedaite remedial action has already been taken to remedy the areas of disappointment.
I was please to note that you found our location favourable and I do hope that we can improve on the areas that require attention during your next stay with us.
Thank you
Bill Frohlich
General Manager
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Arnhem, The Netherlands
Level 6 Contributor
258 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 1 February 2012

This is a very nice place to stay - direct train from the airport and located next to two (!) malls, the Zone and Rosebank, with lots of places to spend your money. There are lots of restaurants as well, from Wimpy to higher end places such as the Japanese Koi (recommended). Hotel is new, rooms are clean. We travelled as a family and had two rooms, not adjoining, but across the corridor. Front desk can help you when you want to organise a tour (we went on a Soweto tour).
Also, rental car agencies nearby, which we used (Avis at the next-foor Hyatt) when we toured the rest of the country.

  • Stayed October 2011, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Dutchtraveller228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review, 6 February 2012
Many thanks for your review of our hotel during your recent stay with us. Location for most corporate travellers is paramount and our many return guests are testament to the location being suitable for them. The Gautrain (right outside our front door) is quick, reliable and convenient and fulfills a need for our guests who need access to O R Tambo International Airport as well as Sandton and Pretoria. Both large shopping centres in Rosebank are accessible from the hotel through private direct access making it convenient and safe. I was pleased to learn that our team on the front desk were able to assist you with day tours and access to car hire facilites.
We look forward to welcoming you back to our hotel in the future.
Thank you
Bill Frohlich
General Manager
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Johannesburg, South Africa
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 January 2012

Safe reliable Holiday inn - great buffet breakfasts too. Surrounded by two malls if that is what you need. If you're looking for an african experience this is NOT it.
Internet is way too expensive.

  • Stayed September 2011, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank bobbik2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review, 31 January 2012
Thank you for your comments relating to our hotel during your recent stay with us. One of our advantages is our location adjoining The Zone Shopping Centre as well as The Mall of Rosebank and both are accessible via direct private access. Most of our guests find that this access and the close proximity to many corporate offices in Rosebank makes ofr ease in conducting business.
I was pleased to learn that you enjoyed our buffet breakfast and that you were able to make use of our internet facilites.
Thank you
Bill Frohlich
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 January 2012

The Holiday Inn Rosebank is one of the better of the Holiday Inn chain. Rooms are light and spacious. Breakfast is SUPERB.. but what makes it really a good place to stay is the location. The Rosebank shopping mall is mostly outdoors with nice restaurants and coffee shops. Also next to the hotel is Gautrain making a swift connection to the airport. The whole area is extremely safe!!

Room Tip: ask for rooms with odd numbers which have a better view
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  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank opbrand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review, 26 January 2012
Many thanks for your very positive review of our hotel during your recent stay. I was pleased to note that you found our location to The Zone Shopping Centre and the Gautrain station a distinct advantage. More and more of our regular guests are finding our location and services offered to be of benefit to them, making their stay convenient and trouble free.Thank you also for your kind comments on our restaurant and breakfast in particular.

Thank you
Bill Frohlich
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxfordshire, United Kingdom
Level 3 Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 January 2012

Stayed 2 nights. Virtually brand new hotel. Slick, modern, Holiday inn Inn. Everything which you would expect of the brand. Excellent location. Gautrain station right outside; huge Rosebank Mall, packed with shops and restaurants next door. Lovely roof top pool; small but in immaculate garden with lawn so plenty of space to sit around. Helpful and accommodating staff.

  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank UKtravellersolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review, 16 January 2012
Many thanks for your wonderful review of our hotel dueing your recent stay. Our location and proximity to shopping centres and Gautrain Station certainly give our guests an advantage when staying ot our Hotel. Thank you for the comments relating to our employees and I was pleased to note that you found our team accommodating and helpful. I was also pleased to see that you enjoyed our garden and pool area which are well used.
We hope to see you in our hotel in the future.
Thank you
Bill Frohlich
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burnsville, Minnesota
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 January 2012

We stayed here on the last night of our 2 week trip as our flight back home left from Joberg the next day. After our flight from Cape Town we got to the airport in JoBerg at 10pm, picked up our checked bags and rental car. Our GPS took us a round about back way to the hotel and we were exhausted when we got there and not exactly in good spirits. The staff greeted us and were so friendly, we must have looked exhausted as they put us in a quiet upper level floor of the hotel which was awesome. As we were finishing up the check in process I asked if there was any way that we could get a late check out and assuming it is the same process it is in the states (usually late check out means noon) she asks to my dismay "how late do you need?". I embarrassingly say that our flight doesn't leave until 8pm the next night but I would be happy with whatever she could do and she asks again what time we would need to leave the hotel and I said 4:30 and she said "4:30 it is!". I can't say how thankful I was on our last day not to have to wake up early, leave our bags with the bellhop, and have to find something to do outside the hotel for 5 hours. Thank you soooo much Holiday Inn for making our stay so enjoyable and surpassing all of the expectations I had! For those of you that want to know more about the hotel......it is
in a great upscale location by a large shopping complex and African craft market so lots of things to occupy your time. This is definitely an upscale Holiday Inn as far as decor, rooms, comfort, and hotel
amenities go also.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jamie5879
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review, 10 January 2012
I was very pleased to learn of your positive experience at our hotel recently and in particular your gracious compliments relating to our team members. It is gratifying to learn that our employees were empowered to extend a late departure to you and your family making your journey a lot easier. I will certainly pass on your thanks and good wishes to the employees concerned.
We look forward to being of service to you when you are next in Johannesburg.
Thank you
Bill Frohlich
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Johannesburg-Rosebank

Property: Holiday Inn Johannesburg-Rosebank
Address: Oxford Road, The Zone, Johannesburg 2196, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Johannesburg
#13 Romantic Hotel in Johannesburg
#15 Luxury Hotel in Johannesburg
#18 Business Hotel in Johannesburg
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Johannesburg-Rosebank 4*
Number of rooms: 158
Official Description (provided by the hotel):
Choose the stylish Holiday Inn Johannesburg-Rosebank hotel in the heart of commercial Rosebank and next to the city's top malls. You can't miss the contemporary, grey-striped facade of Holiday Inn Johannesburg-Rosebank, next to the futuristic Zone shopping centre. Relax on our sunny pool deck when you arrive from O.R. Tambo International Airport, 25 km away. It's easy to get to meetings in the surrounding Rosebank business suburb and in downtown Johannesburg, which is a 15-minute taxi ride. ... more   less 
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Also Known As:
Holiday Inn Johannesburg-Rosebank Hotel Johannesburg

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