We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A truly excellent hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Residence Boutique Hotel
Ranked #1 of 66 Hotels in Johannesburg
Certificate of Excellence
Reviewed 29 November 2013

This is a truly excellent hotel. It is in a residential area and very quiet. We arrived about 9AM in the morning and our room was ready. We had only one night there and it was very memorable…from the very comfortable room to the truly excellent ambiance and food at the restaurant. The staff were very friendly and accommodating and met us at the airport upon arrival as arranged. We only really had time for one venue in Johannesburg and the hotel driver took us to the Apartheid Museum, which (as Americans) we highly recommend. It was a great stay. My initial concern was that there were no convenient restaurant options. Trust us, you will not need any options as the food is absolutely excellent. We thought the pricing, although not inexpensive, was proportional to the quality of the room, hotel amenities and the restaurant. We would certainly recommend this hotel to anyone visiting Johannesburg. Mid-October 2013.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank GeoSKW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded 3 December 2013

Thank you so much for taking the time to provide us with your review. We really do appreciate it and are so glad to hear that you enjoyed your stay with us. We trust you had a enjoyable trip back home. From all of us here at The Residence we would like to thank you once again and wish you all the very best.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (776)
Traveller rating
Traveller type
Time of year
Language

545 - 551 of 776 reviews

Reviewed 28 November 2013

Don't be thinking that these reviews are spam from the hotel. This place is truly outstanding. The staff really cares and remembers your name even when we returned after 8 days. The food is great, the ambiance is serene, the rooms spectacular. I am trying to find an excuse to go back to Joburg just so I can stay here again. For a very reasonable price they will pick you up at the airport in a Rolls Royce too if you want a taste of being spoiled as soon as you arrive.

Room Tip: all the rooms are awesome but the pool villa or the penthouse are spectacular.
See more room tips
  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Rivs63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded 3 December 2013

Thank you so much for providing us with your wonderful review. We really do appreciate it and are so glad to hear that you enjoyed your stay with us. We hope that you are able to find an excuse to visit again in the near future. Until then we would like to thank you once again and wish you all the very best.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2013

Arriving at The Residence at 8AM after a grueling series of flights, we were warmly greeted by every member of the staff we encountered. Due to our early arrival, I had some fear that we would not be able to check into our room for quite some time, a prospect that caused me and my wife some anxiety as we had been traveling for about 30 hours and had been awake even longer. Such was not the case however, as we were informed our room would be ready shortly, but would we like breakfast first. The answer to that was a heartfelt "yes!" on my part, and we were taken to a beautifully bright and appointed dining room where a cart with charcuterie, various cereals, yogurts, pastries and fruit was wheeled to our table. But that was not breakfast! We then ordered full breakfast from a menu. Everything was delicious. We were then led to our room - The Pool Villa. Stunning. This consisted of a large bedroom, gigantic closet done up in dark wood with full built-ins, wonderful bathroom, and VERY large living room or salon with several couches, chairs, and a fireplace. Additionally, the "room" enjoys an outdoor shower and hot tub, immediately adjacent to, but completely secluded from, the hotel's pool. After enjoying these amenities, and taking a much-needed nap, my wife and I spent the majority of a very stormy afternoon in the piano bar, a very cosy, relaxing locale. We elected to eat dinner at the hotel's restaurant, again a first-class dining experience. We were scheduled to leave The Residence early the next morning to continue on our vacation. We had such an enjoyable time here that we were actually loathe to leave and wished that our itinerary had kept us there longer. Although we saw nothing of Johannesburg, it being merely a point of entry into the rest of our vacation, this hotel has left us with extremely pleasant memories.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank HSRSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded 26 November 2013

Thank you so much for taking the time to provide us with your review. We really do appreciate it and are so glad to hear that you enjoyed your stay with us. We trust you enjoyed the rest of your trip and that you had a pleasant flight back home.
From all of us here at The Residence we would like to thank you once again and wish you all the very best.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2013

The Residence was the first stop of our two week South African adventure, and we could not have asked for a better venue. After receiving many mixed reviews about Johannesburg in general, The Residence provided us with an amazing experience. The rooms are large and beautiful, the service is impeccable, and the grounds provided us with exactly what we needed to adjust. The staff went above and beyond every time we had a request - one of the bartenders even followed us around with a tray of martinis while we were exploring all the different spots of the hotel (and he didn't spill a drop when he finally found us settled on the roof top). They also arranged for all of our transportation around Johannesburg, providing us with the same driver to and from dinner to ease our safety concerns. We highly recommend this to anyone visiting Joburg.

  • Stayed: October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank tidwellchad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded 19 November 2013

Thank you so much for taking the time to provide us with your review. We really do appreciate it and are so glad to hear that you enjoyed your stay with us. Most importantly is that no martinis were spilt.
From all of us here at The Residence we would like to thank you once again and wish you all the very best.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2013

This place is as good as advertised! The hotel itself is great but it’s the staff that makes the difference. Everyone was incredibly nice and helpful. The rooms are incredible and very relaxing. Every night was a debate to eat out or just enjoy the hotel. The breakfast is perfect!

The hotel is located in a nice suburban area. You will need to take a taxi to almost all destinations but they can arrange cars for you. I would definitely stay here next time we are in town!

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank BeanFry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded 14 November 2013

Thank you so much for taking the time to provide us with your review. We really do appreciate it and are so glad to hear that you enjoyed your stay with us. We trust you had an enjoyable trip back home and hope to welcome you back in the near furture.
From all of us here at The Residence we would like to thank you once again and wish you all the very best.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2013

We stayed here two nights after two months of safari. It was like dying and going to heavan. We had a "standard" suite which was so luxurious with everything you could ask for including an outside tub and shower. The service was impeccable and the food delicious. Our dinners and breakfasts were truly outstanding. The hotel has two pools one heated and one no and also has a spa, fitness center and tennis court. We never left the premises -n no reason to. I hope some day I can return.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Travel_Pin_Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded 14 November 2013

Thank you so much for you review. We really do appreciate it and are so glad to hear that you enjoyed your stay with us. From all of us here at The Residence we would like to thank you once again and hope to be able to welcome you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2013

This was the perfect place to stay after traveling 15 hours from Manila to Johannesburg. Our flight arrived early in the morning and we chose the Residence as we wanted to be comfortable and well rested for our flight to Botswana the next day.

LOCATION: In a residential neighborhood so there's really nothing to do or see once you step outside except maybe, Nelson Mandela's home, which is a few blocks away. The city center is supposedly a 20 min car ride away. It worked for our group as we really had no intention of exploring the city or venturing out.

ROOMS: Beautiful rooms. We had 4 rooms total and and they were all different from one another. Most, if not, all had outdoor showers and/or a tub and an outdoor patio. It was a cozy sort of luxury - no grand lobby or front desk - but many well-appointed and elegant rooms and spaces.

FACILITIES: Gym was tiny but I was surprised there even was a gym. Nice pool, tennis court, and gardens. I liked the sky bar/roof desk the best! It was beautifully decorated, as well, and a cozy space to have drinks and/or just hang out with family and friends.

FOOD: We had all our meals here. 2 breakfasts, 1 lunch, and 1 dinner. Food was very good and well presented. Not to mention the fact that the dining room was just as beautiful as the rest of the rooms.

SERVICE: Excellent. Everyone was extremely warm and friendly - the reservations team (from when I first made a booking via email), porters, drivers, gardeners, waiters, chef, cleaning ladies. The drivers who picked us up and brought us to the airport were very friendly and entertaining. They even pointed out sights along the way and shared some insights on South africa's economy and people when we told them it was our first time there.

If you love the feeling of being a home but, without having to sacrifice the service and luxury of being at a 5-star hotel...you'll love The Residence as much as we did.

  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank thefloralist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded 14 November 2013

Thank you so much for taking the time to provide us with your review. We are so glad to hear that you enjoyed your stay with us and we really appreciate the feedback.
We trust you enjoyed the rest of your trip and hope you had an enjoyable trip back home.
From all of us here at The Residence we would like to thank you once again and wish you all the very best.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Johannesburg hotels
1.8 mi away
Four Seasons Hotel The Westcliff Johannesburg
2.2 mi away
African Pride Melrose Arch Hotel
1.6 mi away
Monarch Hotel
Monarch Hotel
#2 of 66 in Johannesburg
443 reviews
Show Prices
Show Prices
Show Prices
1.4 mi away
The Winston Hotel
The Winston Hotel
#10 of 66 in Johannesburg
369 reviews
1.8 mi away
54 on Bath
54 on Bath
#4 of 66 in Johannesburg
631 reviews
2.0 mi away
The Peech Hotel
The Peech Hotel
#3 of 66 in Johannesburg
586 reviews
Show Prices
Show Prices
Show Prices

Been to The Residence Boutique Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Residence Boutique Hotel

Address: 17 4th Avenue | Houghton, Johannesburg 1477, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 66 Hotels in Johannesburg
Price Range: £164 - £291 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Residence Boutique Hotel 5*
Number of rooms: 18
Official Description (provided by the hotel):
The Residence is a five star boutique hotel which is truly one of a kind. No effort has been spared in creating a warm, luxurious, elegant and inviting atmosphere. With eighteen designer suites with ultimate comfort and privacy, here you can sit back and take in the views of the garden, tennis court and pools. Explore the serene sanctuary of the senses with our spa and unwind in the sauna and steam room. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Odigeo, Hotels.com, TripOnline SA, Evoline ltd, Ebookers, HotelsClick, Cancelon and 5viajes2012 S.L. so you can book your The Residence Boutique Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing