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The Residence Boutique Hotel
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Reviews (825)
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Reviewed 29 November 2013

This is a truly excellent hotel. It is in a residential area and very quiet. We arrived about 9AM in the morning and our room was ready. We had only one night there and it was very memorable…from the very comfortable room to the truly excellent ambiance and food at the restaurant. The staff were very friendly and accommodating and met us at the airport upon arrival as arranged. We only really had time for one venue in Johannesburg and the hotel driver took us to the Apartheid Museum, which (as Americans) we highly recommend. It was a great stay. My initial concern was that there were no convenient restaurant options. Trust us, you will not need any options as the food is absolutely excellent. We thought the pricing, although not inexpensive, was proportional to the quality of the room, hotel amenities and the restaurant. We would certainly recommend this hotel to anyone visiting Johannesburg. Mid-October 2013.

  • Stayed: October 2013, travelled as a couple
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3  Thank GeoSKW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded 3 December 2013

Thank you so much for taking the time to provide us with your review. We really do appreciate it and are so glad to hear that you enjoyed your stay with us. We trust you had a enjoyable trip back home. From all of us here at The Residence we would like to thank you once again and wish you all the very best.

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Reviewed 28 November 2013

Don't be thinking that these reviews are spam from the hotel. This place is truly outstanding. The staff really cares and remembers your name even when we returned after 8 days. The food is great, the ambiance is serene, the rooms spectacular. I am trying to find an excuse to go back to Joburg just so I can stay here again. For a very reasonable price they will pick you up at the airport in a Rolls Royce too if you want a taste of being spoiled as soon as you arrive.

Room Tip: all the rooms are awesome but the pool villa or the penthouse are spectacular.
  • Stayed: November 2013, travelled as a couple
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1  Thank Rivs63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded 3 December 2013

Thank you so much for providing us with your wonderful review. We really do appreciate it and are so glad to hear that you enjoyed your stay with us. We hope that you are able to find an excuse to visit again in the near future. Until then we would like to thank you once again and wish you all the very best.

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Reviewed 17 November 2013

Arriving at The Residence at 8AM after a grueling series of flights, we were warmly greeted by every member of the staff we encountered. Due to our early arrival, I had some fear that we would not be able to check into our room for quite some time, a prospect that caused me and my wife some anxiety as we had been traveling for about 30 hours and had been awake even longer. Such was not the case however, as we were informed our room would be ready shortly, but would we like breakfast first. The answer to that was a heartfelt "yes!" on my part, and we were taken to a beautifully bright and appointed dining room where a cart with charcuterie, various cereals, yogurts, pastries and fruit was wheeled to our table. But that was not breakfast! We then ordered full breakfast from a menu. Everything was delicious. We were then led to our room - The Pool Villa. Stunning. This consisted of a large bedroom, gigantic closet done up in dark wood with full built-ins, wonderful bathroom, and VERY large living room or salon with several couches, chairs, and a fireplace. Additionally, the "room" enjoys an outdoor shower and hot tub, immediately adjacent to, but completely secluded from, the hotel's pool. After enjoying these amenities, and taking a much-needed nap, my wife and I spent the majority of a very stormy afternoon in the piano bar, a very cosy, relaxing locale. We elected to eat dinner at the hotel's restaurant, again a first-class dining experience. We were scheduled to leave The Residence early the next morning to continue on our vacation. We had such an enjoyable time here that we were actually loathe to leave and wished that our itinerary had kept us there longer. Although we saw nothing of Johannesburg, it being merely a point of entry into the rest of our vacation, this hotel has left us with extremely pleasant memories.

  • Stayed: October 2013, travelled as a couple
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1  Thank HSRSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded 26 November 2013

Thank you so much for taking the time to provide us with your review. We really do appreciate it and are so glad to hear that you enjoyed your stay with us. We trust you enjoyed the rest of your trip and that you had a pleasant flight back home.
From all of us here at The Residence we would like to thank you once again and wish you all the very best.

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Reviewed 15 November 2013

The Residence was the first stop of our two week South African adventure, and we could not have asked for a better venue. After receiving many mixed reviews about Johannesburg in general, The Residence provided us with an amazing experience. The rooms are large and beautiful, the service is impeccable, and the grounds provided us with exactly what we needed to adjust. The staff went above and beyond every time we had a request - one of the bartenders even followed us around with a tray of martinis while we were exploring all the different spots of the hotel (and he didn't spill a drop when he finally found us settled on the roof top). They also arranged for all of our transportation around Johannesburg, providing us with the same driver to and from dinner to ease our safety concerns. We highly recommend this to anyone visiting Joburg.

  • Stayed: October 2013, travelled with friends
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3  Thank tidwellchad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded 19 November 2013

Thank you so much for taking the time to provide us with your review. We really do appreciate it and are so glad to hear that you enjoyed your stay with us. Most importantly is that no martinis were spilt.
From all of us here at The Residence we would like to thank you once again and wish you all the very best.

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Reviewed 11 November 2013

This place is as good as advertised! The hotel itself is great but it’s the staff that makes the difference. Everyone was incredibly nice and helpful. The rooms are incredible and very relaxing. Every night was a debate to eat out or just enjoy the hotel. The breakfast is perfect!

The hotel is located in a nice suburban area. You will need to take a taxi to almost all destinations but they can arrange cars for you. I would definitely stay here next time we are in town!

  • Stayed: October 2013, travelled as a couple
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2  Thank BeanFry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded 14 November 2013

Thank you so much for taking the time to provide us with your review. We really do appreciate it and are so glad to hear that you enjoyed your stay with us. We trust you had an enjoyable trip back home and hope to welcome you back in the near furture.
From all of us here at The Residence we would like to thank you once again and wish you all the very best.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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