We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Terrible Terrible Service!!!”

Col'Cacchio Northgate
Ranked #641 of 1,208 Restaurants in Johannesburg
Cuisines: Italian
Restaurant details
Johannesburg
Level Contributor
54 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Terrible Terrible Service!!!”
Reviewed 13 May 2014

We went for a Company supper on 10th May. Firstly, The Booking was done in advance - Yet when we arrived, they apparently misplaced the booking. This basically made us sit on the outside - with no heaters or wind protection. There were only 2 sets of tables outside. This is Joburg, the nights are getting colder and colder. How can they not have heaters - This was rediculous. We had a deadline for a show & therefore stayed and ate as everywhere was full already. Secondly, The service was terrible. We ordered our drink & yet it arrived after the food. Seriously!! I ate 2 slices of pizza & then looked around for our waiter for my drink - it was a passionfruit and lemonade, nothing technical. It eventually arrived.
Thirdly, A few guys ordered shooters - they were served with the price labels still on them. The tot glasses were R4.99 from Mr Price Home. Really, that was shocking!
The food is ok - I honestly dont think its anything to shout about. We basically had pizzas - 2types on one pizza - interesting but ok. Some guys ordered other meals - but it was taking so long to come - they were trying to cancel it or they would be late for the show. It did just manage to come. I don't think they can handle groups & they dont seem to care if you sitting outside. The floor manager didn't even seem to be bothered to come and check.
My overall experience of this place is that I wouldn't return!!

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank HolidayDreamer23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

33 reviews from our community

Visitor rating
    14
    9
    8
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
Accra, Ghana
Level Contributor
127 reviews
89 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Good food and very good service”
Reviewed 31 October 2013

Was taken here by a friend while visiting Joburg and was apprehensive about using a franchise in a shopping centre. However, far better than I had expected - I had the lasagne and he had a pizza. Good food and very good service.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Grassy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
48 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Home from home”
Reviewed 31 October 2013

We love visiting this restaurant for a quick bite!! Rob is ALWAYS so obliging, and makes us feel really special, EVERY TIME we visit. Good service, good food and good value!!

Visited October 2013
Helpful?
Thank natashaklev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salmiyah, Kuwait
Level Contributor
14 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Pizza”
Reviewed 7 October 2013

It was fine, but not good enough to revisit. Lots op pizza restaurants to choose from and this one is not my favourite

Visited November 2012
Helpful?
Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
280 reviews
166 restaurant reviews
common_n_restaurant_reviews_1bd8 102 helpful votes
“Best pizza's ever”
Reviewed 11 September 2013

Col'cacchio, is a franchise which, honestly make the best pizza's you have tasted.
Although it is a franchise, so the pizza's do differ slightly, they are still amazing.
They have an incredibly thin crust and besides the usual toppings have unique combinations that, although they look odd, somehow work well.
Definitely worth a try at any of the franchises around the country.

Visited August 2013
Helpful?
Thank Clive V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Col'Cacchio Northgate also viewed

Johannesburg, Greater Johannesburg
Johannesburg, Greater Johannesburg
 
Johannesburg, Greater Johannesburg
Johannesburg, Greater Johannesburg
 

Been to Col'Cacchio Northgate? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing