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“Feeling a bit tiredueated”

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Courtyard Hotel Rosebank
Ranked #31 of 66 Hotels in Johannesburg
Cape Town Central, South Africa
Level 5 Contributor
92 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Feeling a bit tiredueated”
Reviewed 13 November 2013

I have stayed at the Rosebank Courtyard frequently over many years it not recently until a month ago. The service is as friendly as ever, but I found the rooms to be rather tired and in need of a revamp. It is now also rather noisy as Oxford road is open and the traffic heavy. In addition, I was woken at 2am by someone very insistently knocking on my door only to have them rush off when I asked who they were. Access to the hotel is relatively easy from the street and I wondered if this was possibly a partner who had been requested! Much as I like the staff and the convenience of the location, I do not think I will be staying there again soon.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Magriet11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review, 17 November 2013
Thanks for staying with us - sorry that your stay was not as good as it could have been. We will certainly consider the points you raised.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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171 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
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GABORONE
Level 6 Contributor
238 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 18 October 2013

This is another return trip to this great hotel in the centre of Rosebank and the welcome and service were excellent. The self catering apartment has everything you need and the buffet breakfast provides a great start to the day - including the famous muffins.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FAMLEE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review, 21 October 2013
We're glad you enjoyed your stay with us and hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland.
Level 4 Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 September 2013

This is a rather unusual hotel, with no internal corridors, but quite typical for the area.

It is in the upmarket Rosebank area, a thirty second, safe walk, from the nearby Rosebank Mall. The shopping centre has loads of really good restaurants and is jointed up to the Hyatt hotel, which is nice for evening drinks.

The shopping centre also has a Woolworths department store which is the equivalent of M & S in Ireland or the UK. There are also a wide range of shops, which are good value, so pack light and buy there!

The hotel itself consists of small blocks of small suits and rooms, your door will be in the open air. Surrounded by nice palm trees and a quiet safe ambience. The hotel is quite good value, considering how safe and secure it is. The rooms are of a very good standard but are a little outdated, but just a little.

I had a one bedroom suite, all rooms have a fully working kitchen with crockery etc. There is a dining table, sitting room and a spacious bedroom with a nice bathroom. Even the singel rooms are very spacious, but given the cost it's wise to go with a suite, for the extra space and comfort. There is also car parking available.

Breakfast is fine, but I tended to walk accross to the mall to get some, cheaper and the dining room is small and the food very plain if you are here for a long stay. There is an outdoor pool too, with free coffee, pastry and juice on reception. And drinks in the evening.

Be warned if you are travelling for business the WIFI in the hotel is virtually non functioning. There are expensive options to buy time, but in my experience it did not work. I could never get online using the hotel network.

Room Tip: Some rooms have steps up to them, others are ground floor level. Others have a long walk from recept...
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HonestTourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review, 14 September 2013
Thanks for your comprehensive review of our hotel. We hope to welcome you again in the not too distant future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level 6 Contributor
139 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 7 September 2013

Good security, Free drink at the lobby, good take away muffin in the morning.

Only breakfast service but You can eat at the opposite department and recharge to your hotel or order direct to your hotel.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bermbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review, 11 September 2013
Thanks for your review - we're glad you enjoyed your stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ahmedabad, India
Level 5 Contributor
63 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 6 September 2013

It is nice hotel just opposite a big shopping mall known as rosebank, one can get all type of restaurant and shopping for daily routines. walking distance to metro station. Nicely done apartment hotel, enough space to park car. Good for business meetings.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BhavinMOza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review, 9 September 2013
Thanks for your comments and for staying with us - hope to welcome you again one day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taipei, Taipei, Taiwan
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 September 2013

Stayed for 1 night on a business trip to JHB. Friendly service at check-in, clean room, more spacious than expected, nice little kitchenette. Opposite the road from Rosebank Mall making it easy to get food from a variety of restaurants that also deliver! Enjoyable stay, would do it again.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Timmy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 31 August 2013

The Courtyard Rosebank turned out to be a great place for our four-night stay in Johannesburg.

The hotel is directly next to/across from the Rosebank Gautrain station and the Rosebank mall complex. If you don't know Joburg, that means you can take the efficient, clean, safe Gautrain from the airport to the Sandton station, switch lines with absolutely no worry, & go one stop to Rosebank. When you come up from the train, the two-story hotel complex is within sight--again, no stress. Gautrain can also take you to the Hop On-Hop Off bus pickup point at the Park station.

The malls across the street include numerous restaurants, a movie theater, a grocery story & more. (The grocery closes at 6pm, as do many of the other mall stores, but restaurants remain open later.) Much of the mall is open-air, which is pleasant--you don't feel as if you are sealed off from the world. It's not as upscale as the malls at expensive Sandton, which to me was a very good thing.

The hotel itself is clean, with friendly staff & nice rooms. There are studio, one-bedroom, & two-bedroom rooms. All have kitchenette facilities with dining tables. We stayed in the reasonably priced one-bedroom suite, which meant we had a nice little apartment, comfortable for just hanging out. The pool was also a calm place to relax. This is not a luxury property; it's just a surprisingly good mid-market place to stay.

The hotel does not have a restaurant, although it serves breakfast. Several restaurants across the street will deliver--but we found it much nicer to cross the street ourselves for dinner.

You get 15 minutes free wi-fi a day, but otherwise there is a charge for Internet access via the AlwaysOn system. It's pricey at 50 rand per hour, but AlwaysOn seems to be everywhere in South Africa.

Stayed August 2013, travelled as a couple
Helpful?
1 Thank OtraGringa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review, 2 September 2013
Thanks for your review - we're glad you found our hotel convenient and comfortable - that's exactly what we want to be!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Hotel Rosebank

Property: Courtyard Hotel Rosebank
Address: Cnr Oxford& Tyrwhitt Ave | Rosebank, Johannesburg 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Business Centre with Internet Access Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Business Hotel in Johannesburg
#25 Luxury Hotel in Johannesburg
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Courtyard Hotel Rosebank 4*
Number of rooms: 83
Official Description (provided by the hotel):
This hotel is situated in prestigious Rosebank on Oxford Road, opposite the Gautrain Rapid Rail station. Major shopping centres, craft markets, restaurants and cinemas are all within walking distance. The hotel is easily accessible to all motorways linking the key business centres in Gauteng. ... more   less 
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Also Known As:
Courtyard Rosebank Hotel Rosebank
Courtyard Hotel Johannesburg
Courtyard Johannesburg

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