We stayed at this hotel for one night.
Our experience with the hotel was terrible. Our air conditioning was not working. Upon being informed, instead of a maintenance guy the receptionist sent a security guard who had no idea about how the machine works. While he accepted he told us that he can not do anything about it since maintenance people have left for the day. He then spoke with the reception and told us that there is nothing he can do and the issue will be resolved next day morning. Unfortunately, we spent the entire night in a noisy, ill working conditioner, which was followed by a nine hour long flight the day next.
We were shocked to hear such casual attitude from such a reputed brand.
- Official Description (provided by the hotel):
- This hotel is situated in prestigious Rosebank on Oxford Road, opposite the Gautrain Rapid Rail station. Major shopping centres, craft markets, restaurants and cinemas are all within walking distance. The hotel is easily accessible to all motorways linking the key business centres in Gauteng. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard Rosebank Hotel Rosebank
- Courtyard Hotel Johannesburg
- Courtyard Johannesburg