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“Great experience”

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Gold Reef City Theme Park Hotel
Ranked #7 of 66 Hotels in Johannesburg
Certificate of Excellence
Bloemfontein
1 review
“Great experience”
Reviewed 26 February 2014

The staff was so helpful and the room was excellent, neat and clean and the free entry to ride the park was a bonus
The shuttle service from the theme park to casino is great and quick, the hotel also was able to organise a great cab service, to get us to our venue where we had to go quick and cheap! Overall a great place

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Wayne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne W, General Manager at Gold Reef City Theme Park Hotel, responded to this review, 8 March 2014
Dear Wayne T

Thank you for taking the time to complete a review of your experience at our Hotel. Your feedback is much appreciated. we are delighted that you enjoyed your stay with us and we hope to welcome you back again soon.

Yours In Hospitality

Wayne Wilson

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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517 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
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English first
George, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 February 2014

Our overall experience from the hotel was exceptional. I would also highly recommend staying in the hotel if you want to enjoy the theme park for two consecutive days. It is really value for money and the level of service from the staff was great. The rooms are spacious, clean and comfortable. The shuttle service too and from the casino was also very efficient.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank Casper S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne W, General Manager at Gold Reef City Theme Park Hotel, responded to this review, 8 March 2014
Dear Casper S

Thank you for taking the time to complete a review of your recent stay at our Hotel - your feedback is much appreciated.

We are delighted that you enjoyed your stay with us and we hope to welcome you back again soon.

Kind Regards

Wayne Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durban, South Africa
Level 5 Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 17 February 2014

First time at a theme park hotel
Didn't know what to expect
rooms were very clean and huge
bathroom huge
bed huge
this hotel caters for huge people lol
wifi is fast and free
breakfast suits everyones tastes
the smoothie section is a winner..first time I have seen this offer

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Traeson N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne W, General Manager at Gold Reef City Theme Park Hotel, responded to this review, 8 March 2014
Dear Traeson N

Thank you for taking the time to review your experience at our Hotel. We are delighted that you enjoyed your stay and we hope to welcome you back again soon.

Warm Regards

Wayne Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Polokwane, South Africa
1 review
Reviewed 16 February 2014

The overall service and stay in the hotel is excellent,i can't add or take away the perfection/beauty of the place.The warmth of the employees is tops as well,i could do with the treatment everyday.Keep it up.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Thabo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne W, General Manager at Gold Reef City Theme Park Hotel, responded to this review, 8 March 2014
Dear Thabo M

Thank you for taking the time to complete a review of your experience at our Hotel. We are delighted that you enjoyed your stay with us and we hope to welcome you back again soon.

Warm Regards

Wayne Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Secunda
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 February 2014 via mobile

The location is really good if you're visiting anywhere in South Johannesburg (We went to Nasrec). Staff are very friendly and helpful in general. The rate includes breakfast and theme park access so we felt it's awesome value.

Stayed February 2014, travelled with friends
Helpful?
Thank Onashan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne W, General Manager at Gold Reef City Theme Park Hotel, responded to this review, 8 March 2014
Dear Onashan P

Thank you for taking the time to review your recent stay with us. We are pleased that you enjoyed your stay and that you found value in the overall experience.

It was a pleasure to have you as our guest and we hope to welcome you back again soon.

Best Regards

Wayne Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rustenburg, South Africa
Level 4 Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 February 2014

Overall, we enjoyed our short stay. Especially, we appreciated receiving a call from reception prior to arrival, to inform us that the hotel was running a bus service to the nearby FNB stadium for a concert on Saturday night.
The only disappointment was service at breakfast, food was well laid out and tasty, but the Restaurant Manager needs to control the staff.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne W, General Manager at Gold Reef City Theme Park Hotel, responded to this review, 8 March 2014
Dear Paul B

I must apologise for the delayed response, we have only recently re-gained access to the response page (a few technical errors).

Thank you for taking the time to give us feedback about your recent stay with us. We have noted your concerns regarding the breakfast service staff and this has been addressed with the team.

It was a pleasure to have you as our guest and we hope to welcome you back again soon.

Kind Regards

Wayne Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edenvale, South Africa
2 reviews
Reviewed 3 February 2014

Room 405 is the best ever! :) I would recommend anybody who wants to have a fun weekend to stay at Gold reef City Theme Park Hotel. The staff are just too friendly. We had a warm reception. Oops sorry one thing I forgot is please to have a functional bar fridge. the one provided was not working properly:( otherwise all good

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Reuben G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne W, General Manager at Gold Reef City Theme Park Hotel, responded to this review, 8 March 2014
Dear Reuben G

My apologies for the delayed response! we have only recently addressed a few technicalities and are now able to respond again.

Thank you for taking the time to send us your thoughts regarding your recent stay with us - your feedback is much appreciated. We have noted your remark regarding the Bar Fridge and can assure you that this has already been addressed.

It was a pleasure to have you as our guest and we hope to welcome you back again soon.

Warm Regards

Wayne Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gold Reef City Theme Park Hotel

Property: Gold Reef City Theme Park Hotel
Address: Shaft 14 Northern Parkway, 2159 | Ormond, Johannesburg 2159, South Africa (Formerly Southern Sun Gold Reef City Hotel)
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Casino and Gambling Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Johannesburg
#7 Luxury Hotel in Johannesburg
#14 Romantic Hotel in Johannesburg
#25 Business Hotel in Johannesburg
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Gold Reef City Theme Park Hotel 4*
Number of rooms: 75
Official Description (provided by the hotel):
Escape to an age of elegance and grandeur at the Gold Reef City Theme Park Hotel. Located within Africa's biggest theme park, the hotel is reminiscent of an authentic turn-of-the-century mining town. Staying at the hotel also gives you free access to a multitude of fun filled attractions and entertainment in the theme park. Please note the Theme Park is closed on Mondays and Tuesdays during Gauteng School holidays.The adjacent Gold Reef City Casino complex offers a variety of dining and other entertainment options. ... more   less 
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Also Known As:
Protea Hotel Johannesburg

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