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“Wow”
Review of 54 on Bath

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54 on Bath
Ranked #4 of 66 Hotels in Johannesburg
Certificate of Excellence
Reviewed 16 May 2014

As soon as you walk into the lobby, you enter a place of exceptional elegance. From the doorman to the front desk staff, from the waiters in the restaurant to the chefs in the kitchen, from the lobby bar men to the management, this hotel sets the tone for what to expect from a 5 star luxury hotel.

Room Tip: Any room. But corner rooms are fabulous.
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  • Stayed: May 2014, travelled on business
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1  Thank Ronnie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
54onBathJNB, Manager at 54 on Bath, responded to this reviewResponded 21 May 2014

Dear Ronnie H,

Thanks for sharing your experience with all the travellers on Trip Advisor, we appreciate your time in doing so. We are very fortunate to work in such an elegant hotel (more really like an elegant home) and the team love their jobs and take great pride in looking after our guests. It is however our guest feedback that really makes us proud and we are extremely pleased you enjoyed your time with us. Hope to see you next time you are in South Africa!

Kind regards
Darren

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488 - 494 of 624 reviews

Reviewed 16 May 2014

We spent 3 weeks in Africa in April and stayed in six different high-end properties. I would have rated this hotel at the top of the list if my iPhone had not been taken from my room while I was out with my Smithsonian tour group for the day. I didn't forget to use the safe. I unintentionally left the phone on the bed and I worried about several times during the day. I just didn't believe that it wouldn't be there when I returned so I put it out of my mind. Sadly, when I returned, it was gone. I realize this was my mistake, but I should have been able to leave a personal item in my room and not have it go missing. I think the most disappointing part of the experience was the response from the hotel. Of course, I knew they wouldn't be able to produce my phone or just hand over money for a new one, but nothing, absolutely nothing. I would have thought they might have given me a small credit toward the cost of the extra night we stayed in addition to the tour nights. Unfortunately not. This was a lovely property and I was enjoying everything about it, especially the sincere and friendly staff, until a dishonest associate wiped that out in an instant. I'm sure this kind of situation is a customer service nightmare for hotels, very difficult to address, but I think the hotel could have found some way to acknowledge a very serious problem for an international traveler. Perhaps sharing this review with the hotel staff can show them how easy it is to go from outstanding to terrible very quickly.

Stayed: April 2014, travelled with friends
Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
54onBathJNB, General Manager at 54 on Bath, responded to this reviewResponded 20 May 2014

Dear Brian H,

Naturally we share your disappointment concerning your recent visit but please rest assured that we take such matters very seriously and the alleged removal of a phone from your room was fully investigated by hotel management.

In collaboration with and taking advice from our outsourced security management service provider, we shared a brief of the findings with your travel agent. I am extremely sorry that you feel we have not communicated with you however in this circumstance we were under the impression you had received this feedback. Please do get in touch with me personally should you require further assistance.

Kind regards
Jacques Moolman
General Manager

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Reviewed 14 May 2014

An outstanding luxury hotel at reasonable prices. I can see using this hotel for business or pleasure,
The service from the maids to room service was outstanding. We used it to decompress after a great safari experience before flying out of Johannesburg.

  • Stayed: May 2014, travelled as a couple
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Thank Quesig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
54onBathJNB, Manager at 54 on Bath, responded to this reviewResponded 21 May 2014

Dear Quesig,

Thanks for your review. We have many visitors to our hotel, mostly international and mostly in the corporate world however Rosebank is an extremely popular neighborhood for art, shopping and the famous traditional African Craft Market so we are a natural attraction for leisure visitors wishing to get a feel of what Johannesburg is all about. I do hope you relaxed sufficiently before the long haul back home and please do visit again next time you cross our shores.

Kind regards
Darren

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Reviewed 4 May 2014

Excellent property and great staff. Only there one night but enjoyed our stay. Food for dinner and breakfast was 5 star and reasonably priced. You won't be disappointed. Every employee was professional and helpful.

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with Tsogo Sun Hotels
Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
54onBathJNB, Manager at 54 on Bath, responded to this reviewResponded 5 May 2014

Dear Gary S,

It was a great pleasure reading your very kind review of 54 on Bath. Thank you for going to so much trouble.The team are absolutely delighted to see how much you enjoyed your stay and hope it will not be too long before we can welcome you back.

Kind regards
Darren

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Reviewed 29 April 2014

54 on Bath was excellent. It is very well positioned in Johannesburg and it's access to the adjacent mall is a real bonus. The room was beautiful and the dining room and food were outstanding. We loved it!

  • Stayed: April 2014, travelled as a couple
    • Value
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Review collected in partnership with Tsogo Sun Hotels
2  Thank Bill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
54onBathJNB, Manager at 54 on Bath, responded to this reviewResponded 5 May 2014

Dear Bill M,

Thank you so much for the very kind review of your stay at 54 on Bath. It is so rewarding to see how much you enjoyed your stay. We really do enjoy our jobs and I am very happy to see that this manifested itself in your experience. I hope that we will welcome you home very soon.

Kind regards
Darren

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Reviewed 27 April 2014

What a great experience. As a regular business traveller, I so enjoy coming "home" to 54 on Bath. Every business need is taken care of in a 5 star way, and the staff are always friendly and accommodating, no matter what the challenge!



  • Stayed: April 2014, travelled on business
    • Value
    • Location
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Review collected in partnership with Tsogo Sun Hotels
Thank Selwyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
54onBathJNB, Manager at 54 on Bath, responded to this reviewResponded 5 May 2014

Dear Selwyn L,

We are absolutely delighted to see how impressed you were with the standard of service at 54 on Bath. Thank you so much for your very kind review. The team receive tremendous encouragement from wonderful feedback like yours. Hopefully, it will not be too long before we are able to welcome you back home.

Kind regards
Darren
Deputy General Manager

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Reviewed 25 April 2014

We stayed at 54 on Bath over Easter weekend. The hotel is situated in the trendy and busy area of Rosebank with lots of restaurants and shopping areas around. Yet once you're in the hotel's front door you are transported to a hush boutique hotel with wonderful interiors. All the staff were friendly and helpful with all our queries and were there when you needed them.

We had a corner room on the 6th floor with views across the pool area as well as the whole of Johannesburg. The rooms are actually much bigger than expected and we loved the interiors of the room and hotel. The thoughtful touches like the macaroons and drink as a nightcap was wonderful. Loved the macaroons. We also received an anniversary high tea plate when we returned from lunch the first afternoon. Loved the touches like this.

We only ate lunch at the hotel's restaurant, and did find it a bit overpriced, as there are many other restaurants in the area that will provide better value for money. Yet we thoroughly enjoyed the lunch and wine next to the pool area. The Verve Clicquot Champagne bar is small but also a highlight of the hotel. Enjoyed bubbly here prior to our dinner out.

All in all this truly is a wonderful hotel with beautifully appointed areas and staff that is willing to help with anything. We loved our stay at this hotel and will definitely be back!

Room Tip: Try for a corner room as they seem to be bigger
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  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank mitxcoac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
54onBathJNB, Manager at 54 on Bath, responded to this reviewResponded 5 May 2014

Dear mitxcoac

Thank you so much for taking the time to post this wonderful review of your stay at 54 on Bath. We are all so happy to see how much you enjoyed this visit and we do hope it is not too long before we can welcome you back home to 54 on Bath, Rosebank.

Kind regards
Darren

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about 54 on Bath

Address: 54 Bath Avenue | Rosebank, Johannesburg 2196, South Africa (Formerly The Grace Hotel)
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 66 Hotels in Johannesburg
Price Range: £133 - £294 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — 54 on Bath 5*
Number of rooms: 75
Official Description (provided by the hotel):
54 On Bath is the iconic landmark hotel in the heart of Rosebank, Joburg's vibrant and eclectic tree-lined neighbourhood of eateries, entertainment and art. Offering an exceptional standard of home away from home hospitality our bedrooms exude the elegance, warmth and serenity of fine living, each with views over the garden or abundantly green city skyline. A total of 75 elegantly decorated rooms are offered, comprising 51 Deluxe King Bed Rooms, 8 Deluxe Twin Bed Rooms, 12 Executive Rooms and 3 Luxury Suites. A Universal Accessible room is also available featuring roll-in shower, lowered facilities and a 24-hour monitored emergency help alarm. There are 4 sets of interconnecting rooms ideally suited for families. Each en-suite room is fully equipped with a host of facilities to meet your every need; free and unlimited WiFi, outstanding tea and coffee offering, block-out curtains, 24-hour room service, Cable TV, mini-bar and air-conditioning. Decor is soft and subtle, with pure white linens set against black, grey, teal and cream for an overall calming effect and enjoyable sleeping experience. Our Luxury Suites boast private lounges, spacious en-suite bathrooms and a balcony overlooking the city's northern suburbs. Rosebank is a perfect introduction for first time visitors to the city and with a direct link into the Rosebank Mall the neighboring street cafes, restaurants, boutique stores, world class art galleries, entretainment and the famous Africa Craft Market are right on your doorstep. The abundance of pedestrianised streets and a round the clock "bobby on the beat" security initiative makes it is safe to explore the area on foot and at your own pace. The attractions of Sandton are also nearby should you be keen to explore Nelson Mandela Square, Sandton City or Melrose Arch. We believe it's the simple things in life that make the difference and at Level Four Restaurant you'll enjoy distinctive modern dining. Classic and elegant Level Four offers a superb a la carte breakfast and whilst lunch is a casual light affair, dinner is the perfect opportunity to choose from the excellent a la carte menu. Extremely popular with local Johannesburg residents we recommend you make advance bookings at Level Four. Our Veuve Clicquot Champagne bar offers a range of France's finest alongside cocktails and wines accompanied by sumptuous bar snacks. Overlooking the terrace garden, the champagne bar is the perfect meeting spot for business get-togethers, pre-dinner drinks and evening sundowners. 54 On Bath is 15 miles/35 minutes by car and 18 minutes by Gautrain from O.R Tambo International Airport and 5 miles/ 10 minutes from both downtown Johannesburg and the Sandton CBD. ... more   less 
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