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“Poor service and average food”

Gwefey Redefined Asian Cuisine
Ranked #888 of 1,211 Restaurants in Johannesburg
Price range: US$10 - US$50
Cuisines: Asian, Chinese
Dining options: After-hours, Private Dining, Reservations
Restaurant details
Dining options: After-hours, Private Dining, Reservations
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Poor service and average food”
Reviewed 18 April 2014 via mobile

Staff are poorly trained, very loud music even after we requested to turn it down. Squid was oily and chewy and the Dim Sum was burnt. Nice setting but will not go back

Visited April 2014
Helpful?
1 Thank Martin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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71 reviews from our community

Visitor rating
    17
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Cape Town, Western Cape, South Africa
Level 4 Contributor
30 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Very average restaurant”
Reviewed 13 April 2014

The restaurant has a good reputation in the media but after our experience I think the trust is misplaced. The decor and vibe in the restaurant is quite appealing but we were very disappointed with the food. It was served cold and was extremely average. There are better Asian restaurants in JHB.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank ZA_Mark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg
Level 5 Contributor
83 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
“Second review.....”
Reviewed 13 April 2014 via mobile

We decided to give Gwefey a second chance after our previous experience. Again, the food was DIVINE, but sadly also was the service shocking again. The food is really in my view the most authentic asian food you will find in Joburg. The barbeque pork pancakes were delicous and the nasi goreng was great. That is where the good news ends. Our starters arrived 20 minutes apart. On complaining we were told that my starter always takes longer. It is the kind of thing you tell your waiters to say upfront. We were told the pork pancakes were enough for 2, it is not, we had to order another main later. Our waitress would disappear for 20 minute stretches to the extent that I had to walk into the kitchen to find someone. And as other reviewers noted, they are not shy with their prices. The food is worth it, the service not.

Visited April 2014
Helpful?
1 Thank Johanet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 5 Contributor
60 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Excellent Food, delightful service great ambience and a wonderful feeling”
Reviewed 1 April 2014

Gwefey is a chinese restaurant which is run by the chinese and the food is made by good trained chinese chef's. we ordered starters and the mains which were excellent, the quantity was just right and the food was served with a smile at the perfect temperature on a cool autumn evening. the restaurant is a nice place to hang out and we saw a lot of smiling families.
the wine along with the good food was a good recommendation by the maitre'd
Will definitely go again on my next visit to Joburg.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank MVy_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level 2 Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Why the divergent opinions?”
Reviewed 21 March 2014 via mobile

I love this place. It's a treat to encounter an Asian menu executed authentically. (Hate to use the word, but this is about serving up regional classics without western adulteration.) Example: Green papaya salad is a delightful staple of Thai restaurants in Thailand, but seldom encountered among the predictable "green/yellow/red curry" pretenders that masquerade everywhere else. And here it is. While it's at its best a culinary voyage, be warned that the service is poor, it's pricey and the ambience is, well, Chinese (ie better than faux Chinese, but worse than anything else).

I've battled to understand the one star reviews. I suspect they emanate from conservative western palates and scruples--folks who want sweet & sour pork and no complications.

Not sure the waiting staff are decently treated by the owners. And who on earth designed that ghastly building?

Helpful?
1 Thank nardoc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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