We booked into the hotel as part of a wedding group (including the bride and groom) The bride, my sister, went to see the hotel a few days before the wedding to confirm arrangements. She returned disappointed with the attitude and outdated look but as it was close to the date, could not find other accommodation for a large party at short notice. My husband and I took it upon ourselves to make the best of the situation and arranged for the bridal room to be made up. Management had the best intentions and gladly assisted with this request, for which we are grateful, but sadly the check in staff were not briefed and the couple got checked into an ordinary room and never got to see the effort.
The rooms and passages smelt of smoke. We woke up on Sunday morning to the noise of cunstruction work on the floor above us. Breakfast was disasterous as we had to wait in line over 30 min to get served. The noise levels in the breakfast room was deafening. Staff were rude and we witnessed cleaning staff stretching over customers to clean up and grabbing food by hand, with no gloves on.
The festive attitude of the wedding party was ruined and we all left the hotel feeling very disappointed. We made our feelings clear to management hoping they could salvage the situation but received a half-hearted disinterested response.
- Official Description (provided by the hotel):
- Ideal for both business and leisure travel the Garden Court Milpark Hotel is conveniently situated near the Johannesburg CBD. It offers everything that travellers expect from Garden Court hotels as well as that something extra that makes guests return time and again. Free High Speed WiFi Internet for Hotel Residents capped at 350MB per room, per day. In addition, it is the ideal destination for visitors needing access to the Universities of Witwatersrand (Wits) and Johannesburg (UJ) or the Netcare Milpark Hospital as well as the internationally renowned shopping complexes in Parktown, Rosebank and Sandton. ... more less
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- Also Known As:
- Garden Court Milpark Hotel Johannesburg