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“Wonderful stay” 5 of 5 bubbles
Review of The Winston Hotel

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The Winston Hotel
Ranked #8 of 70 Hotels in Johannesburg
Certificate of Excellence
Reston, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful stay”
5 of 5 bubbles Reviewed 20 October 2013

Stayed for one night with my wife and really enjoyed the hotel. Beautiful gardens and a well appointed room. Staff were friendly and the complementary breakfast in the morning was delicious. We will definitely stay here again if we visit Jo'burg.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinstonHotel342, Manager at The Winston Hotel, responded to this review, 24 October 2013
Dear Mike C

Thank you for taking the time to give us you valued feedback on your stay at the Winston Hotel.
It is always nice to receive feedback from our guests as it also helps keep the team motivated, smiling and striving to deliver better service to all our valued guests.

I hope to welcome you back again very soon to spend some more time with us and on your next visit please do let reservations@thewinstonhotel.co.za know as we would love to make you feel even more at home with us on your next visit.

Donovan Britz
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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323 reviews from our community

Traveller rating
    227
    63
    22
    6
    5
See reviews for
36
110
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87
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
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English first
Melbourne, Australia
Level Contributor
98 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 bubbles Reviewed 9 October 2013

After a long day of traveling, we were tired, jet lagged and in desperate need of a good nights sleep. Our arrival transfer picked us up on time and quickly transported us to The Winston - A lovely villa style hotel located in Melrose with a lush green garden and very stylish rooms.
The room offered us everything we would want from a hotel - a comfy bed, plenty of storage space and a large well appointed bathroom equipped with L'Occitane amenities.
Breakfast was superb and offered us some of the best croissants I've ever eaten. We even had lunch on one of the days, which I might also add was very tasty and full of flavour.
I'm sure you'll agree that The Winston is a brilliant option for both leisure and business travelers alike.

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GreatDane22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinstonHotel342, General Manager at The Winston Hotel, responded to this review, 24 October 2013
Dear Globetroller-Chad,

My team and I are pleased to hear you enjoyed your stay with us and are all overjoyed at your incredible review of our property, especially given that you are a very well-traveled person; we are truly humbled.

I hope to welcome you back again very soon to spend some more time with us and on your next visit please contact reservation on reservation@thewinstonhotel.co.za as we would love to make you feel even more at home with us

Kind Regards

Donovan Britz
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 October 2013

I stayed at the hotel for the last 5 nights and had the best service ever.
From the moment you drive through the gates at the Winston you are transported to another world as one cannot believe that you are in Johannesburg, it feels complete as if you are in the country side.
The staff at the hotel was all very polite and could not do enough for us. The rooms are very spacious and equipped with the best amenities. We had Dinner in the hotel on 2 different occasions and found that the food is of the highest quality, the staff was also very friendly and attentive, the General manager took the time at breakfast to come and speak to the guests and we found this to be a nice personal touch.
We love the individual attention one receives when you stay at the Winston Hotel, and it feels like this is your home away from home. I will return to the hotel whenever I stay in the Johannesburg area and will recommend this property to all my friends.

Room Tip: when you book a room aske for a Courtyard room as the rooms has its own private garden
See more room tips
  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Johan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 2 October 2013

Nice but not 5 star, one is left floundering and not sure what is going on lack of informative information. Arrived after a very long flight and although have been to Joberg many times a little disorietated. Then have to mount some very steep stairs and given we are both in our mid 60 's l found it difficult and to then be faced with a very disappointing room with no bottled water or information in the room. Then there was dinner ok but nothing special, breakfast the next morning we arrived at 9.30 a little late but just told we could help ourselves to the remains of the buffet not informed there was a hot breakfast as well! Very dissappointedabout service.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Wayart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
466 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
4 of 5 bubbles Reviewed 30 September 2013

An enjoyable stay but just doesn't cut the mustard for 5* (for me). The building and decor is very nicely appointed, as indeed are the rooms and bathrooms with L'Occitane toiletries thrown in. The staff in general are all very pleasant. Where this place falls down is the service. I will keep it brief and in no particular order; plates consistently left on tables after meal service, especially at breakfast when on 3 separate mornings I asked for my plate to be taken away; breakfast order taken but not written down...wrong 2 out of 3 mornings (why don’t they write the order down??); turn down service 2 out of 3 nights; regularly shared the open reception areas with cleaning staff who use it a social meeting place. I could go on, but I did like this place and do not want to sound too negative. The things I mentioned (and didn't) are all fixable. However, the most difficult thing to provide is a consistent, high level of service. This is where I feel this place lets itself down and for me, doesn't quite hit the 5* mark.

Stayed September 2013, travelled on business
Helpful?
1 Thank Malim27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 September 2013

This hotel was a gem. I had a wonderful stay at this boutique, charming hotel. As soon as you enter, it feels like a quiet oasis. Wonderful and attentive staff were available at all times. The owners were on hand to answer any question and assist in any way possible. All the hotel rooms overlook a lovely pool where one can relax and decompress. The rooms were incredibly large and originally designed. Each room was different, and the bed was incredibly comfortable. The breakfast was great, with a diverse menu that has a bit of a 'kick.' I actually have already returned to this hotel since my initial stay, and the experience was exactly the same. Great value and highly recommend this hotel!

  • Stayed April 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 10 September 2013

A luxury boutique hotel, hidden a block behind bustling Oxford Road, Rosebank. Secure parking on-site. Spacious, eclectic indoor and outdoor public areas with well-appointed, large rooms. Excellent service throughout, including a superb meal at THE restaurant. Local Jo'bergers who visited us here for a drink or meal were amazed at this hidden gem!

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank SfromToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Winston Hotel

Property: The Winston Hotel
Address: No 6 Tottenham Avenue | Melrose Estate, Johannesburg 2196, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #8 of 70 Hotels in Johannesburg
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Winston Hotel 5*
Number of rooms: 30
Official Description (provided by the hotel):
The Winston Hotel is an elegant and exclusive luxury boutique hotel located in the vibrant commercial and financial district of Rosebank.We offer hyper-speed internet connectivity, free secure parking and exeptional personal service. ... more   less 
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