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“A wonderful retreat close to the mall, yet away from the hustle and bustle” 5 of 5 bubbles
Review of The Winston Hotel

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The Winston Hotel
Ranked #8 of 70 Hotels in Johannesburg
Certificate of Excellence
Friesenheim, Germany
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“A wonderful retreat close to the mall, yet away from the hustle and bustle”
5 of 5 bubbles Reviewed 9 March 2014 via mobile

This is a fabulous little hotel! I was very positively impressed with the welcome, my room, the restaurant and the service. Everyone made my colleague and me feel extremely welcome during our stay earlier this week. My room was large, with a very comfortable bed and absolutely spotless. The shower worked brilliantly.
We ate at the hotel the first evening, and the food was delicious and the service excellent. I would also like to mention a note of appreciation about the receptionists and all other staff, who looked after us so well. It was a great shame we could only stay 2days. I will recommend this little gem to all my colleagues and friends and plan on going back next year, preferably, when it's not raining buckets.

Stayed March 2014, travelled on business
Helpful?
1 Thank Sunnybird15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinstonHotel342, Manager at The Winston Hotel, responded to this review, 14 March 2014
Dear Sunnybird15

Thank you for taking the time to post your comments on tripadvisor about your experience at the Winston Hotel. It is always wonderful to hear when our guests had enjoyed there stay at the Winston Hotel. We very much appreciate reading your comments, as it is only by receiving such information from valued guests, such as yourself, that we are better able to see where we stand in certain areas and what improvements we can make to further satisfy any requirements that you may have.

Please contact our reserations team on reservations@thewinstonhotel.co.za when you next travel to Johannesburg as it will give us a great pleasure to welcome you back to the Winston Hotel

Kind Regards

Donovan Britz
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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321 reviews from our community

Traveller rating
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    63
    22
    6
    5
See reviews for
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85
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
uk
Level Contributor
79 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 5 March 2014

A really well run hotel in a very good suburb of joburg. Rooms were huge, spotless and well decorated. Staff i encountered were all very helpful and the guys behind the bar really good fun.
Breakfast was included in my rate and the freshly squeezed orange juice - an element often skimped - was wonderful. The croissants were homemade (i assume by the hotel or nearby artisan bakery.) the eggs poached to perfection.a great selection of fruits, meats cheeses.
Public areas of the hotel such as the library and out door drinking spaces were immaculate and comfortable. The hotel and surrounding neighbourhoods felt safe and secure - rosebank is within easy walking distance. The gautrain is easy relatively cheap and nearby for travel to/ from the airport - although if arriving jet lagged and with luggage the hotel can organise a taxi. The driver i had on the way in was courteous and friendly and safe.
My only disappointment was the pool. The water felt chilly and it is very very narrow. Had it felt warmer i would have used it - but it rained the entire 3 days i was there and having stuck an arm in enough was enough. It was cold.
I will certainly be back on my next busines trip to joburg.

Room Tip: They all looked good.
See more room tips
  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank grove1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinstonHotel342, Manager at The Winston Hotel, responded to this review, 14 March 2014
Dear Grove1

Thank you for taking the time to post your comments on tripadvisor about your experience at the Winston Hotel. It is always wonderful to hear when our guests had enjoyed there stay at the Winston Hotel. We very much appreciate reading your comments, as it is only by receiving such information from valued guests, such as yourself, that we are better able to see where we stand in certain areas and what improvements we can make to further satisfy any requirements that you may have.

Please contact our reserations team on reservations@thewinstonhotel.co.za when you next travel to Johannesburg as it will give us a great pleasure to welcome you back to the Winston Hotel

Kind Regards

Donovan Britz
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
1 review
3 of 5 bubbles Reviewed 2 March 2014

I booked the February Special for my 4th wedding anniversary, it was the first night we would be sleeping away from our 1 year old son too. The location of the hotel was excellent as it was only 5 minutes from our house. I informed the receptionist on two occasions that it was my anniversary and I would like a special dinner setting. Not only was I disappointed that none of the staff seemed to care about our occasion, the food was sub standard. I could have cracked a tooth with the creme brule topping. I did not receive the complimentary bottle of house wine as advertised. As an experienced traveler and someone who appreciates boutique hotels, this was a big let down as far as service an attention to detail goes.

  • Stayed February 2014
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MrsDCM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinstonHotel342, Manager at The Winston Hotel, responded to this review, 5 March 2014
Dear Mr DCM
Thank you for taking the time to post your comments on tripadvisor about your experience at the Winston Hotel.
I have taken all our comments to heart and we will address all the points raised and this will assist us in
Improving our level of service to further satisfy any requirements that you may have.

Please contact our reservations team on reservations@thewinstonhotel.co.za when you next travel to Johannesburg as it will give us a great pleasure to welcome you back to the Winston Hotel


Kind Regards

Donovan Britz
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 23 February 2014

This is our first stay at the Winston Hotel, and we can't believe we never knew about this hotel before now!! It is now the only hotel we would stay when we are in Johannesburg. I had the pleasure of meeting the owner; a charming lady who made it her mission to be sure we were happy with our accommodations.
Lovely staff, delightful outdoor spaces to enjoy breakfast or a coffee. Our room was fantastic, very comfortable and spacious.
A definite gem!!
Nancy H., San Diego, CA

Room Tip: To trip advisor--Don't know about spa or fitness center, but could not change my ratings above o...
See more room tips
  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nancyhelene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinstonHotel342, Manager at The Winston Hotel, responded to this review, 26 February 2014
Thank you for taking the time to post your comments on tripadvisor about your experience at the Winston Hotel. It is always wonderful to hear when our guests had enjoyed there stay at the Winston Hotel. We very much appreciate reading your comments, as it is only by receiving such information from valued guests, such as yourself, that we are better able to see where we stand in certain areas and what improvements we can make to further satisfy any requirements that you may have.

Please contact our reserations team on reservations@thewinstonhotel.co.za when you next travel to Johannesburg as it will give us a great pleasure to welcome you back to the Winston Hotel

Kind Regards

Donovan Britz
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 17 February 2014

I stayed here with some friends for 3 nights, during a 14 day trip. The rooms are great, large size, best beds, everything you need is there for you. Its very classy and elegant and a must see.

The pool area is fantastic and in a great area, which is very safe. Close to all you need to enjoy Joburg and get back safely. A great breakfast each day included.

Rooms are very quiet and had fantastic sleep.

Really good service from all staff, no complaints and would stay there again for sure

Room Tip: A room facing inner courtyard and pool are nice.
See more room tips
  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank haidee23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinstonHotel342, Manager at The Winston Hotel, responded to this review, 19 February 2014
Dear Haidee23

Thank you for taking the time to post your comments on tripadvisor about your experience at the Winston Hotel. It is always wonderful to hear when our guests had enjoyed there stay at the Winston Hotel. We very much appreciate reading your comments, as it is only by receiving such information from valued guests, such as yourself, that we are better able to see where we stand in certain areas and what improvements we can make to further satisfy any requirements that you may have.

Please contact our reserations team on reservations@thewinstonhotel.co.za when you next travel to Johannesburg as it will give us a great pleasure to welcome you back to the Winston Hotel

Kind Regards

Donovan Britz
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mauritius
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 11 February 2014 via mobile

Far from the global and standardized hotel chains this place is charming and is a mix of comfort , old fashioned and classy Decoration. Professional team and appropriate service . Large rooms . Very quiet. Breakfeast as expected .
It is a pleasure to vsit the various lounges and take a book from the bibliotheque.
This place will stay in my memories for a long time and we recommed it to every visitor in johannesburg

Stayed December 2013, travelled as a couple
Helpful?
Thank gillesMauritius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinstonHotel342, Manager at The Winston Hotel, responded to this review, 12 February 2014
Dear Gilles Mauritius

Thank you for taking the time to post your comments on tripadvisor about your experience at the Winston Hotel. It is always wonderful to hear when our guests had enjoyed there stay at the Winston Hotel. We very much appreciate reading your comments, as it is only by receiving such information from valued guests, such as yourself, that we are better able to see where we stand in certain areas and what improvements we can make to further satisfy any requirements that you may have.

Please contact our reserations team on reservations@thewinstonhotel.co.za when you next travel to Johannesburg as it will give us a great pleasure to welcome you back to the Winston Hotel

Kind Regards


Donovan Britz
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 22 January 2014

We stayed at the Winston Hotel in Rosebank for 3 nights in room No. 18 ( upstairs corner ) it is a gated hotel, with a gard and very safe. Rosebank is a very safe neighborhood.

Our first impressions were that this hotel was most likely an old private home, the inside is very elegent and well decorated, maintaining its colonial state.

The service was swift and efficient - we never waited for any of our needs or questions. We had asked for an early checkin which was provided without charge.

The most impressive feature was how quiet our room was and we were in town.

An emphasis on African curios and feel was very well incorporated into the modern and spacious room design. The room had a very cleana nd modern bathroom, a balcony facing the courtyard parking lot. Some rooms face the interior courtyard. Our room was also equipment with our own modem,

The breakfast was included and very good. It consisted of a buffet containining cold items and a menu with hot items that you could order such as eggs, toast, potatoes, etc...

To be improved:

1. The internet speed did not allow for much online streaming such as you tube. It would need to wait for a large percentage to download prior to being able to watch lets say a movie without it stopping to download.

2. The pool itself was a little run down with the cement discolored or chipped ( hopefully not dirty )

Would would certainly recommend this hotel as the price point is great for the value.

3. The tiles on the balcony (black) turned our bare feet black in seconds - caution should you have white socks....

Room Tip: Upstairs rooms in the back of the hotel are very quiet
See more room tips
  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ISAandCHRIS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Winston Hotel

Property: The Winston Hotel
Address: No 6 Tottenham Avenue | Melrose Estate, Johannesburg 2196, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #8 of 70 Hotels in Johannesburg
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Winston Hotel 5*
Number of rooms: 30
Official Description (provided by the hotel):
The Winston Hotel is an elegant and exclusive luxury boutique hotel located in the vibrant commercial and financial district of Rosebank.We offer hyper-speed internet connectivity, free secure parking and exeptional personal service. ... more   less 
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