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“Cold in Colder”
Review of The Winston Hotel

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The Winston Hotel
Ranked #9 of 68 Hotels in Johannesburg
Certificate of Excellence
Johannesburg South Africa
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Cold in Colder”
Reviewed 9 June 2014

This hotel says all the right things but cold water on the coldest night of the year, leaves much to be desired. Problems happens, but how you resolve them sets you apart. Sadly not this hotel, where the airconditioning needs a leg-up too.

Room Tip: One with hot water and an operating air conditioner
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HFza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinstonHotel342, Owner at The Winston Hotel, responded to this review, 13 June 2014
Thank you for taking the time to put your feedback on tripadvisor.

The Winston Hotel has a very sophisticated hot water system that is monitored 24/7.
The water temperature readings during your staying period at the Winston hotel were above 54° C.
In very cold weather it may take a few second the hot water to reach the tap.
We can only assume that you may not have waited for the hot water to reach the tap or turned the Mixer tap to the opposite side in the direction of the cold water. (Our housekeeper found the mixer tap on the cold water after your departure). We regret that you did not give us the opportunity to come and assist at the time you called with regards to your room not having hot water as this could have alleviated any discomfort you experienced during your stay.

Thank you once again for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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338 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Accra, Ghana
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 June 2014

Winston Hotel is situated right within the Rosebank shopping area and 5 minutes walk to the Gautrain connecting Joburg to Pretoria. The hotel is situated on a quietish street yet within walking distance |(5 minutes or less) to the Rosebank Shopping mall. The rooms are spacious, the bathroom and bedroom very elegant and plush beddings geared to a Very good nights sleep. Staff are courteous and environment serene and relaxing. Only missing is a kettle for your private cuppa in the room which is a shame. Still the hotel provides 24 hours free tea delivery to your room. A little pricey but sure worth those special occasions or business visits where peace and quiet in a plush and conveniently located hotel means everything. Hope to have another experience at Winston, thanks to the staff and the great chef of course! Loved the chicken salad!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mwangati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinstonHotel342, Manager at The Winston Hotel, responded to this review, 11 June 2014
Dear Mwangati

Thank you for taking the time to post your comments on tripadvisor about your experience at the Winston Hotel. Thank you for your comments. We are delighted you enjoyed your stay.

I have taken your comments with regards to the tea & coffee making facilities into consideration and would like to explain our philosophy at the hotel. We like to offer a more personal service for our guests, where we offer a complimentary coffee and tea room service 24 hours a day.

Please contact our reservations team on reservations@thewinstonhotel.co.za when you next travel to Johannesburg as it will give us a great pleasure to welcome you back to the Winston Hotel

Warm Regards

Donovan Britz
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Maine
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 4 June 2014

First of all, I have to admit that initially I was reluctant to stay in this small-ish "boutique" hotel in Johannesburg. Now, I must tell you that I wish I could live there! I can't decide if the hotel staff or the hotel restaurant food or the furnishings/well-appointed rooms were my favorite, but it definitely starts with the people. From the front desk, to the restaurant, bar, housekeeping, maintenance, and Management: all are dedicated individuals with extremely lovely disposition and professional guest services skills. Truly - that means a lot when you're staying in a hotel for a week. My daughter and I dined in the hotel restaurant each day for breakfast and 3 nights for dinner. Each meal was better than the first! My compliments to the chefs, who make many of the ingredients (including the house-made Harissa - my daughter's favorite) from scratch. The secure garden area with pool is like a mini-paradise to relax in. But, when you want to venture out, the hotel driver, David, provides the highest quality chauffeur service including his knowledge of the area. There is so much to do and see, but it was certainly hard to leave the room with an effective "business area/desk" and the most lovely bed/linens and sitting area. The marble bathroom with tub and shower and window had excellent fixtures. Bottom line: business travelers and family holiday travelers will be most happy with every aspect of the Winston Hotel. I hope to return with my entire family (when we do our next "safari excursion" which was 2 hours away).

Room Tip: Great idea to upgrade to a balcony overlooking the garden and pool.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lesliefreda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinstonHotel342, Manager at The Winston Hotel, responded to this review, 5 June 2014
Dear Lesliefreda

Thank you for taking the time to write such a positive review about your recent experience at The Winston Hotel but more importantly are glad to hear that you enjoyed your stay with us.

At the Winston Hotel we endeavor to create our own standards and every detail is considered, from the quality of the cuisine to the finer points of our warm hospitality.

My team's attention to detail, seamless planning and implementation makes the Winston Hotel, your home away from home and it is the goal of our entire team that our guests feel as comfortable as possible, so that your stay will be as pleasant and successful as it can be, which might give us the chance to establish a long-lasting relationship with you.

Once again thank you for the kind words and i look forward to welcoming you back in the future.

Please contact our reservations team on reservations@thewinstonhotel.co.za when you next travel to Johannesburg.

Kind Regards

Donovan Britz
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 30 May 2014

My invitation:
Slip on your dress.
Dress to impress, sparkle, dazzle & shine
A classy night of dinner, drinks anf fun...
Venue: The Winston Boutique Hotel Restaurant

In a leafy lush suburb of Rpsebank. Exotically located a street away from the busy Rosebank mall and close to the Gautrain is a treasure. The Winston offers an intimate, personalised service, beautiful meals. I felt like the queen of the night.

The restaurant is dimly lit, we were seated with the beautiful pool view and well manicured gardens. I loved the decor of how different artifacts fit together. The menu ranges from the reasonable chicken schnitzel, rack of lamb and slow cooked springbok.

If you are looking for an intimate romantc dinner or quite getaway in Johannesburg this would be the perfect place to steal your beloved's heart...

However if you looking to party the night away, this is not the place. As a boutique intimate hotel, there are only a few guests staying at the hotel and the restaurant closes at 22h00pm.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Nombie - Travel Bug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinstonHotel342, Manager at The Winston Hotel, responded to this review, 31 May 2014
Dear Nomnie

Thank you for taking the time to post your comments on tripadvisor about your experience at the Winston Hotel. It is always wonderful to hear when our guests had enjoyed there stay at the Winston Hotel.

We very much appreciate reading your comments, as it is only by receiving such information from valued guests, such as yourself, that we are better able to see where we stand in certain areas and what improvements we can make to further satisfy any requirements that you may have.

Please contact our reserations team on reservations@thewinstonhotel.co.za when you next travel to Johannesburg as it will give us a great pleasure to welcome you back to the Winston Hotel

Kind Regards

Donovan Britz
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town, Western Cape, South Africa
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 May 2014

We had a fantastic business trip staying at The Winston Hotel. The staff were exemplary, well trained and friendly. The rooms were spacious, well appointed and tastefully decorated. We ate at the restaurant and thoroughly enjoyed the food too.

All in all, very good value for money and a an extra bonus that you can walk to the Gautrain station.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RobynPony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinstonHotel342, Manager at The Winston Hotel, responded to this review, 31 May 2014
Dear Robyn G

Thank you for taking the time to post your comments on tripadvisor about your experience at the Winston Hotel. It is always wonderful to hear when our guests had enjoyed there stay at the Winston Hotel.

We very much appreciate reading your comments, as it is only by receiving such information from valued guests, such as yourself, that we are better able to see where we stand in certain areas and what improvements we can make to further satisfy any requirements that you may have.

Please contact our reserations team on reservations@thewinstonhotel.co.za when you next travel to Johannesburg as it will give us a great pleasure to welcome you back to the Winston Hotel

Kind Regards

Donovan Britz
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
walderslade
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 May 2014

A lovely personal feel to this wonderful hotel. Our room opened onto the courtyard and was very spacious with some funky furniture. Although there were no tea/coffee making facilities in the room, there was a butler service where tea was delivered almost instantly. Great position on a quiet road. Had dinner in the restaurant on both of our nights stay and was lovely on both occasions, beautifully presented and very tasty. We would not hesitate in returning to The Winston.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hazel911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinstonHotel342, Manager at The Winston Hotel, responded to this review, 31 May 2014
Dear Hazel911

Thank you for taking the time to post your comments on tripadvisor about your experience at the Winston Hotel. It is always wonderful to hear when our guests had enjoyed there stay at the Winston Hotel.

We very much appreciate reading your comments, as it is only by receiving such information from valued guests, such as yourself, that we are better able to see where we stand in certain areas and what improvements we can make to further satisfy any requirements that you may have.

Please contact our reserations team on reservations@thewinstonhotel.co.za when you next travel to Johannesburg as it will give us a great pleasure to welcome you back to the Winston Hotel

Kind Regards

Donovan Britz
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 7 May 2014 via mobile

My partner and I stayed here last month for one night on our way to Cape Town. The rooms were beautiful, service was great and so was the food. Our only advice to future customers is arrange and hire your own taxis when traveling in the city. To hire through the hotel and have it on your hotel bill will cost you more than double a normal cab ride. We were a little shocked as the hotel quoted us a price and it was way higher than the quote. It's not so much a complaint as it was our own naïveté, but just a heads up for future guests. Enjoy the Winston!

Stayed April 2014, travelled as a couple
Helpful?
Thank J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinstonHotel342, Manager at The Winston Hotel, responded to this review, 8 May 2014
Dear JB

Thank you for taking the time to post your comments on tripadvisor about your experience at the Winston Hotel. It is always wonderful to hear when our guests had enjoyed there stay at the Winston Hotel.

We very much appreciate reading your comments, as it is only by receiving such information from valued guests, such as yourself, that we are better able to see where we stand in certain areas and what improvements we can make to further satisfy any requirements that you may have.

I have taken your comments into consideration with regards to the Transfers and will look into this.

Please contact our reserations team on reservations@thewinstonhotel.co.za when you next travel to Johannesburg as it will give us a great pleasure to welcome you back to the Winston Hotel

Kind Regards

Donovan Britz
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Winston Hotel

Property: The Winston Hotel
Address: No 6 Tottenham Avenue | Melrose Estate, Johannesburg 2196, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #9 of 68 Hotels in Johannesburg
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Winston Hotel 5*
Number of rooms: 30
Official Description (provided by the hotel):
The Winston Hotel is an elegant and exclusive luxury boutique hotel located in the vibrant commercial and financial district of Rosebank.We offer hyper-speed internet connectivity, free secure parking and exeptional personal service. ... more   less 
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