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“Oasis in the middle of Rosebank”
Review of The Winston Hotel

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The Winston Hotel
Ranked #10 of 66 Hotels in Johannesburg
Certificate of Excellence
Reviewed 22 June 2014 via mobile

My husband and I live on Johannesburg and we wanted to have one night at a hotel ( a Staycation;) and we chose this hotel. Number one it's gorgeous.. Very stylishly put together. What really impresses me is how a place handles a complaint (our aircon was loud) & they really handled it well. They give 24hrs free tea and coffee and it's delivered to your room. Breakfast amazing. Bar v nice. Enjoy! It's a great hotel.

Stayed: June 2014, travelled as a couple
1  Thank SashaSimitopoulos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinstonHotel342, Manager at The Winston Hotel, responded to this reviewResponded 24 June 2014

Dear Sirensash

Thank you for your lovely review. We are delighted that you enjoyed your stay.

Kind regards

Donovan Britz
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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273 - 279 of 377 reviews

Reviewed 22 June 2014

This is my third time staying at The Winston Hotel. I stayed for 1 week and once again my stay was excellent. The staff are helpful and attentive, David, the driver, so helpful and friendly, picked me up from the airport in a spotless Mercedes. when i arrived at the hotel, as usual i was welcomed by staff who made me feel comfortable.The rooms are spacious and luxurious and i slept like a baby. The food at the restaurant is delicious -i ate dinner there every night, i am quite a fussy eater, so even when i ordered things that were not exactly on the menu it was no problem, this personal attention to guests is an example of level of service that earned this exquisite hotel its five stars.

  • Stayed: June 2014, travelled on business
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Thank claire r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinstonHotel342, Manager at The Winston Hotel, responded to this reviewResponded 23 June 2014

Dear Clair

Thank you for your lovely review. We are delighted that you enjoyed your stay.

Kind regards
Donovan Britz
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

Decided to get out of home for the night and surprised my girlfriend with a stay at the Winston hotel. Even though I like 10 minutes away, it felt as though I was out of town. Beautiful decor, relaxing environment and super friendly and helpful staff made my stay really memorable.
Highly advised for anyone arriving in Johannesburg for the first time, who wants a well located base to plan the rest of your travels. It's only a 2 minute walk from the Gautrain station.

  • Stayed: June 2014
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Thank Greg R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinstonHotel342, Manager at The Winston Hotel, responded to this reviewResponded 19 June 2014

Dear Greg R

Thank you for your very positive review and for your support. We are so pleased that you enjoyed your stay at The Winston Hotel and we appreciate your noticing the extra touches. The Winston Hotel team pride themselves in the detail and in providing personalized service.

We look forward to welcoming you back to Winston Hotel in the near future.

Kind Regards

Donovan Britz
Operations Manager

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Reviewed 15 June 2014

I stayed 3 days for business meetings- and ejoied very much the atmosphere, the kind service and great room.
The restaurant serves very special and tasty courses ...
It was a pleasure to finish the day with a drink overlooking the pool.

  • Stayed: June 2014, travelled on business
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Thank yoli-bendavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinstonHotel342, Manager at The Winston Hotel, responded to this reviewResponded 19 June 2014

Dear Yoli-bendvid,

Your review has truly brightened a chilly Tuesday morning here at the Winston Hotel and I was excited to share it with my team. To hear that you had a wonderful stay and that we met every one of your expectations, and more, brings me so much joy. Our employees are dedicated to our guests and this is apparent in their personalised and attentive service which has earned them this splendid review. At the Winston Hotel, each and every one of our employees share a common objective to provide our esteemed guests with the finest service daily.

Please do let us know when you will be returning by emailing reservations@thewinstonhotel.co.za so that we can try echo the experience you had with us recently.

Kind Regards

Donovan Britz
Operations Manager

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Reviewed 14 June 2014

Absolutely loved my stay at the Winston hotel. The rooms are simply beautiful, the hotel staff were helpful and friendly and the restaurant food is delicious! I will definitely return for another stay!

  • Stayed: May 2014, travelled on business
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Thank Jamie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinstonHotel342, Manager at The Winston Hotel, responded to this reviewResponded 19 June 2014

Dear Jame R

Thank you for taking the time to write such a positive review about your recent experience at The Winston Hotel but more importantly are glad to hear that you enjoyed your stay with us.

At the Winston Hotel we endeavor to create our own standards and every detail is considered, from the quality of the cuisine to the finer points of our warm hospitality.

I will pass your comments onto our Staff and the Chef, it always brightens our days when we know we succeeded in our goals to make your stay a memorable one.

Once again thank you for the kind words and i look forward to welcoming you back in the future.

Please contact our reservations team on reservations@thewinstonhotel.co.za when you next travel to Johannesburg.

Kind Regards

Donovan Britz
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2014

This hotel says all the right things but cold water on the coldest night of the year, leaves much to be desired. Problems happens, but how you resolve them sets you apart. Sadly not this hotel, where the airconditioning needs a leg-up too.

Room Tip: One with hot water and an operating air conditioner
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  • Stayed: June 2014, travelled on business
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Thank HFza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinstonHotel342, Owner at The Winston Hotel, responded to this reviewResponded 13 June 2014

Thank you for taking the time to put your feedback on tripadvisor.

The Winston Hotel has a very sophisticated hot water system that is monitored 24/7.
The water temperature readings during your staying period at the Winston hotel were above 54° C.
In very cold weather it may take a few second the hot water to reach the tap.
We can only assume that you may not have waited for the hot water to reach the tap or turned the Mixer tap to the opposite side in the direction of the cold water. (Our housekeeper found the mixer tap on the cold water after your departure). We regret that you did not give us the opportunity to come and assist at the time you called with regards to your room not having hot water as this could have alleviated any discomfort you experienced during your stay.

Thank you once again for your feedback.

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Reviewed 7 June 2014

Winston Hotel is situated right within the Rosebank shopping area and 5 minutes walk to the Gautrain connecting Joburg to Pretoria. The hotel is situated on a quietish street yet within walking distance |(5 minutes or less) to the Rosebank Shopping mall. The rooms are spacious, the bathroom and bedroom very elegant and plush beddings geared to a Very good nights sleep. Staff are courteous and environment serene and relaxing. Only missing is a kettle for your private cuppa in the room which is a shame. Still the hotel provides 24 hours free tea delivery to your room. A little pricey but sure worth those special occasions or business visits where peace and quiet in a plush and conveniently located hotel means everything. Hope to have another experience at Winston, thanks to the staff and the great chef of course! Loved the chicken salad!

  • Stayed: June 2014, travelled on business
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Thank mwangati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WinstonHotel342, Manager at The Winston Hotel, responded to this reviewResponded 11 June 2014

Dear Mwangati

Thank you for taking the time to post your comments on tripadvisor about your experience at the Winston Hotel. Thank you for your comments. We are delighted you enjoyed your stay.

I have taken your comments with regards to the tea & coffee making facilities into consideration and would like to explain our philosophy at the hotel. We like to offer a more personal service for our guests, where we offer a complimentary coffee and tea room service 24 hours a day.

Please contact our reservations team on reservations@thewinstonhotel.co.za when you next travel to Johannesburg as it will give us a great pleasure to welcome you back to the Winston Hotel

Warm Regards

Donovan Britz
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Winston Hotel

Address: No 6 Tottenham Avenue | Melrose Estate, Johannesburg 2196, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #10 of 66 Hotels in Johannesburg
Price Range: £135 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Winston Hotel 5*
Number of rooms: 30
Official Description (provided by the hotel):
The Winston Hotel is an elegant and exclusive luxury boutique hotel located in the vibrant commercial and financial district of Rosebank.We offer hyper-speed internet connectivity, free secure parking and exeptional personal service. ... more   less 
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