The pleasure I had in staying here likely was much heightened given the sharp contrast between the quality and service at the Winston and the total lack thereof at the hotel where I had left in a huff to come here. But to be sure, I had a great stay here.
The room was wonderful: spacious, spotless (my usual bugbear), a comfy and large bed, wonderful and stylish bathroom. Yes, it was clear beforehand that the rooms have no tea-making facilities but can be ordered 24/7, but it did pain me that every cup of tea did result in a hefty tip to the waiter. The gorgeous local bathrobes, or copies thereof, can be purchased for a decent amount when checking out, so do inquire!
After staying in various 5-star hotels in South Africa, it was refreshing to meet a barman who knows his stuff! Thanks for inquiring - and not simply deciding on my behalf - whether I want a huge lump of lemon in my Hendrick's but instead, yes, maybe a few thin slices of cucumber!
Breakfast and dinner both were very good (dinner was simply excellent, in fact) and trumped what were described to me beforehand as top restaurants in Johannesburg.
The not so good: wifi failed throughout my two-day trip. No, my Mac and iPad and phone were not to blame, your wifi did not work. Not a big deal as I was at the hotel mostly when I did not require full internet access for long, but please get this fixed.
There was a problem with my booking (reception desk disputing the conditions of my booking even though I could offer hard proof of the booking details) that took just a tad too long to resolve (i.e. several hours). It was resolved finally, but without an apology, which seemed a bit ungracious. I was not exactly left with a bad taste in my mouth but it would have been a bit more courteous to just give some acknowledgement of me not having been in the wrong (which was what was stated to me rather bluntly at the outset).
Small tip on room location: for a light sleeper, the rooms facing the road are perhaps not advisable, as they carry much noise from immediate traffic but also from two roads up at the much busier Rosebank Mall.
Would I return? Most certainly! I will likely be back in South Africa in September and will most definitely be back at the Winston Hotel. A colleague has stayed here since on my advice and likewise found the Winston preferable to all other hotels we had stayed in previously in Johannesburg.
- Official Description (provided by the hotel):
- The Winston Hotel is an elegant and exclusive luxury boutique hotel located in the vibrant commercial and financial district of Rosebank.We offer hyper-speed internet connectivity, free secure parking and exeptional personal service. ... more less
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