We booked 2 months in advance yet staff had no knowledge of our booking. We had booked massages only to be told that the "spa" was closed. No one bothered to email us.
The staff were clueless but smiley. The hotel is in beautiful grounds.
No hot water and sometimes no water!
Window a lot bigger than the curtains
Noisy, busy road that earplugs couldn't block out
Room was dirty with bits of "stuff" on the floor, hairbands behind the bed etc
Breakfast equals choice of 3 cereals and toast with no butter or condiments
It took a whole day to switch the router on and off to provide wifi
No indoor pool so you can't swim in winter
"Restaurant" has to be booked before 6pm where you can choose excitedly from 3 overpriced main course options - we drove 30 mins to the nearest town
Spa is a five minute walk through a field
DO NOT WASTE YOUR MONEY STAYING HERE, IT IS TRULY AWFUL!
- Official Description (provided by the hotel):
- Valverde is a unique eco hotel near Lanseria offering weddings, conferences, functions and accommodation in 25 country-style rooms. The personal touch and treatment that our customers receive makes Valverde a truly distinctive choice. We are very proud of being one of the most eco friendly hotels in the country. who are we? Wedding venue, conference centre, function venue, country hotel, country restaurant and spa ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Ebookers, Booking.com, Agoda, Evoline ltd and HotelQuickly so you can book your Valverde Country Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.