I stayed in the accommodation for a total of two days and two nights in November 2021. Apart from a broken window, we had no running water for over a day in the middle of the Corona pandemic. It was not possible to shower, flush toilet or wash hands. Most of the staff did not wear face masks.
In addition, I was robbed in my room. Next to my locked suitcase I had my backpack. In the backpack was a bag with everyday items such as face creams, makeup, deodorant, perfume, sunscreens. After my day trip, I noticed in the evening that my bag was stolen. I immediately informed the staff, the owner was then contacted as well. No one cared, no one felt responsible, not even an apology. The security is a joke. The staff are unfriendly and incompetent. Thank you very much for nothing! Never again! Nice when your first days in South Africa Start like this ….