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“Do not stay here” 1 of 5 bubbles
Review of Airport Inn B&B

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Airport Inn B&B
Ranked #37 of 65 Kempton Park B&B and Inns
croydon
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Do not stay here”
1 of 5 bubbles Reviewed 28 March 2012

When we arrived at the property we didn't look at the room before we paid our money. We then entered the room which was dirty, tired and not at all what we expected. We then explained our dissapointment to the staff who were very rude and unhelpful. One gentleman continued to text on his phone whilst we tried to explain our dissatisfaction to him. His customer service was appauling. Needless to say, we checked out immediatly (with no refund) and would not recommend it to anyone.

  • Stayed December 2011, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank ceara_lavey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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84 reviews from our community

Traveller rating
    10
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    21
    14
    15
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Malvern, United Kingdom
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 15 February 2012

Although the accommodation is a bit tired and shabby, we had an excellent "cooked before your eyes" full breakfast and the staff went out of their way to help. Lunch and dinner are a bit more unusual - home cooked but microwaved and served in containers - but still tasty. If you have a late flight home you can also book a day room so that you don't have to sit around the airport for hours.

  • Stayed January 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ValM1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level Contributor
147 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 bubbles Reviewed 2 February 2012

To start with, they answered all my emails very quickly and the free shuttle bus from the airport was super efficient. I phoned them on arrival and they were there in 5 minutes to pick me up.
The place itself is very close to the airport which makes it ideal for stays while in transit although it is probably not where you would stay for a longer visit.
While a previous reviewer has described this place as shabby, I would describe it as anything but. Sure, the decor is old fashioned (think floral curtains, matching bedspreads, pine furniture) but everything both inside and outside the room is well maintained and very clean. I would suspect this is a lovingly maintained family business.
Breakfast was far better than I had expected.

  • Stayed January 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank jlw1810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
3 reviews
2 of 5 bubbles Reviewed 19 January 2012

stayed here with the family on arrival in Johannesburg and this place felt like a glorified back-packers hostel. The welcome was excellent but the accomodation is a bit tired and shabby and breakfast was canteen-like.

We stayed in Southern Sun at the aiport on night of departure and actually paid less for this than the Airport Inn, which was muh better value (good standard of accomodation, service and superb breakfast choice).

  • Stayed December 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Marillionnut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeffrey's Bay, Eastern Cape, South Africa
1 review
3 of 5 bubbles Reviewed 17 January 2012

We stayed one night on 4 Jan 2012, booked online at OR Tambo airport having arrived from Nairobi at 1220. I was looking for a room nearby with a pool for my 11yo daughter to cool off in as the weather was very hot: we only booked this room because of the large pool shown on the website, and the cost was reasonable: £48.The room was clean, spacious and adequately equipped, but it had large windows which caught the sun, and there was no air conditioning so the room was very hot. It also faced the airport and was noisy with the window open, also a security risk. The pool area at reception was overlooked by young not-too-savoury men sitting around drinking beer and I felt uncomfortabl swimming in that pool, so we found the large pool shown on the website, and ignored the notice saying PRIVATE AREA: they had shown the big pool on the website which was the only reason I had booked, therefore we were entitled to use it, sign or no sign. But I did not feel comfortable swimming in disobeyment of the sign. But the bed was comfy, and the breakfast good. So it ended up as an OK place to stay - but I'll look for better next time I need a room near OR Tambo. I had hired a ca so didn't use the shuttle service, but the notices around the hotel suggested that giving guest-friendly shuttle service was not their top priority.

  • Stayed January 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Zoe G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nico G, Owner at Airport Inn B&B, responded to this review, 27 April 2012
Thanks for the comments
We have 3 Swimming pools and are well indicated on the sighbords wich this guest did not see or found.
Our business is being at the airport and Noise can not be avoided
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
121 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 bubbles Reviewed 11 December 2011

we stopped here for one night and they were very accomodating when i called them from the uk to let them know our flight was delayed and we would not arrive until the next day, they let us book in at 9am and no extra charge which was great so we could get a few hours sleep before we went out again, the accomodation was basic but clean and the restaurant was ok for breakfast it has a backpackers feel which it is also advertised as so wasn't suprised.
helpful people,

  • Stayed November 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank sonyaclairelewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maputo
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 8 November 2011

We booked the Airport Inn on the basis of the free transfers from / to OR Tambo Airport which if we had actually flown would have been a good perk to this accomodation.
We only needed somewhere to stop for one night after a concert and the accomodation and price was adequate for this purpose.
Unfortunalely the location is only really convenient if you are using the airport, If you want to go elsewhere in Johanesburg you will need a taxi to take you to the station or your own transport.
It also does not appear to be well known amoungst the taxi driving community as we drove around the area for approximately 1 hour with a driver who was insistant that they knew best.
Room was spacious and clean, and towels were provided. The pool (although we were not there long enough to use) was very small.
Also staff did not tell us we needed a remote to return after 23:00 (even though our return taxi was booked for 01:40) whih resulted in a scramble over the gates, which went unnoticed by any security.

  • Stayed November 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Alex9Maputo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Airport Inn B&B

Property: Airport Inn B&B
Address: 19 Halifax Street | Rhodesfield, Kempton Park 1619, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #37 of 65 B&Bs / Inns in Kempton Park
Price Range (Based on Average Rates): £
Hotel Class:3 star — Airport Inn B&B 3*
Number of rooms: 50
Official Description (provided by the hotel):
Conveniently located less than a 5 minute drive from the international airport, our reasonably priced establishment is within easy reach of the motorways, providing swift access to the area. Despite such a strategic position, we include free transfers to and from the airport. Tours and other travel services are provided and inquiries can be made to the reception via email. Housing a range of en suite rooms, our property also features 2 swimming pools, a bar and a restaurant on our premises. Each of the room features a private entrance from the garden, creating a relaxing atmosphere and giving you freedom and independence. Our guest house has been in operation for 10 years and we have recently being awarded a 3-star status by the Tourism Grading Council of South Africa. ... more   less 
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