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“Two great stays”

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African Moon Corporate House
Ranked #26 of 67 Kempton Park B&B and Inns
Reviewed 20 November 2013

We stayed at African Moon twice in a two week period. The staff are exceptional-- they are so anxious to help, whatever the need. The rooms off of the lobby are much nicer than the others but all are good with dvd players in each room and nice furnishings. Very secure, convenient to airport. Breakfasts are excellent. The pool was dirty but it was just after a major storm and they were working on cleaning it. Loved the "Honesty Bar." Just help yourself and record what you took from the bar near the pool.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank Allen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanMalan, Owner at African Moon Corporate House, responded to this reviewResponded 21 November 2013

Dear Mr Wolfman, It was truly wonderful to have you and your wife with us, we hope your wife had a wonderful birthday, we always enjoy the company of charismatic guests. Please do come back soon!

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Reviews (145)
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79 - 85 of 145 reviews

Reviewed 6 November 2013

I had an excellent stay. Although I only arrived at 9h30 in the evening I was greeted with a friendly smile and my transport was arranged for 5h30 in the morning to catch my flight back to PE. A most pleasant stay.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with this hotel
Thank Salma M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanMalan, Owner at African Moon Corporate House, responded to this reviewResponded 22 November 2013

Hi Thank you for staying with African Moon,it is always nice to receive such great reviews.Hope to see you again.

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Reviewed 4 November 2013

It was so wonderful staying here at the African Moon Corporate House!
We were a family of 4 and were offered to stay at the separate guest house, which we thoroughly enjoyed! Thank you so much for the upgrade! The breakfast was also great!
When we return to Jo'burg we will certainly stay here! The service was fabulous and friendly as well!

  • Stayed: October 2013, travelled with family
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Review collected in partnership with this hotel
Thank macnumen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanMalan, Owner at African Moon Corporate House, responded to this reviewResponded 5 November 2013

Dear Macnumen, thank you for the great review it was lovely to have you with us! please be sure to come back should your travels bring you to our lovely City.

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Reviewed 14 October 2013

I previously stayed at African Moon B&B and highly recommended them to all my friends & family. However, with my recent visit to them things didn't start off to well. I gave them notice that I would be arriving late on the 4th of October 2013. I got to African moon around 23:30pm. When I got there we rang the after hours bell with no luck. Eventually we phoned the after hours contact number and had to redial it several times before it was answered. We were notified that someone is on their way to open up for us. We were parked in front of the gate and their black Mercedes Sprinter started hooting at us to get away from the gate.(Very unprofessional) - Why he couldn't just press the remote button to open the gate only he would know. When we eventually got in to the premises we were very disgusted and surprised that the Driver of the black Mercedes Sprinter (which belongs to African Moon) was under the influence of alcohol. He got out of the vehicle stumbling (where you could immediately smell the alcohol on him) - He barely greeted and stumbled off to show us our room. We stayed in room no.3. The accommodation however was very nice but due to this incident i doubt I would recommend them to anyone. We departed early the following day (we just slept over) and must say the rooms are very nice and the food was good.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with this hotel
Thank WernerBester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanMalan, Owner at African Moon Corporate House, responded to this reviewResponded 21 October 2013

Dear Mr Bester,Thank you for the review and for returning to our Guest House. We apologise for the inconvenience this matter may have caused, especially in the late evening. We would like to take this opportunity to clarify that our company car is a Silver Mercedes Vito, the person who was so kind to assist you was not an employee but a guest. We pride ourselves on retaining our customers and exceeding their expectations and apologise once again, The matter is under investigation. we hope you will return.

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Reviewed 13 October 2013

We live in Limpopo so it was fantastic to have a free and secure parking place to leave the car whilst travelling overseas. All went well apart from a bit of confusion over the details of our return to SA and a delay in being collected from OR Tambo.

  • Stayed: September 2013, travelled with family
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Review collected in partnership with this hotel
Thank Ann R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanMalan, Owner at African Moon Corporate House, responded to this reviewResponded 14 October 2013

Dear Ann. Thank you for your review. it was lovely to have you with us, we apologize for the delay with the pick-up. Since recieving many complaints we have taken the neccessary measures to correct transportation delays. hope to see you soon!

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Reviewed 6 October 2013

This could be quite a nice guest house if it were not for the unhelpful staff. The transfers are 100% UNRELIABLE. We sent multiple emails to confirm our pick up time from the airport and were left stranded. Also, dinner is only available if you order in advance and lunch is not served. If you have a morning pick up, expect to go hungry as they won't even offer a breakfast pack or even a piece of fruit! Staff were happy to recommend and book tours but could not recommend any good places to eat or even medical facilities! There are plenty of better places to stay in Johannesburg.

  • Stayed: September 2013, travelled as a couple
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Thank Josh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanMalan, Owner at African Moon Corporate House, responded to this reviewResponded 22 November 2013

Thank you for the review.It is with a shock to hear that your manager on duty can cause such a bad review.Management has been changed,we are sorry for this bad experience.All at African Moon has been sorted and we are awaiting your next visit.

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Reviewed 27 September 2013

I booked in South Africa for my family to come out for a wedding. Executive rooms they were put in standard rooms and when asked to correct this there was a huge disagreement with staff which had a terrible and defensive attitude saying the owner did what he liked with the bookings, they were moved but then they wanted to charge extra for moving them into the rooms we originally booked and where quoted on and paid for. The place is clean and neat but I would not recommend this to anyone because of the terrible management.

Stayed: September 2013, travelled with family
Review collected in partnership with this hotel
Thank 63debra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanMalan, Owner at African Moon Corporate House, responded to this reviewResponded 1 October 2013

Dear Debra. thank you very much for the review. We sincerely apologize for the inconvenience and understand your frustration. We are currently investigating the situation and are now taking the necessary measures to train our Staff. We do hope you can return and give us the opportunity to exceed your expectations

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Additional Information about African Moon Corporate House

Address: 63 Rietfontein Road, Kempton Park 1619, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 67 B&Bs / Inns in Kempton Park
Price Range: £37 - £67 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — African Moon Corporate House 4*
Number of rooms: 24
Official Description (provided by the hotel):
African Moon Corporate Business & Guest House Accommodation African Moon Corporate Guest House & Corporate Business Accommodation offers exceptional 4 Star accommodation only ten minutes drive from the OR Tambo International Airport and is situated within walking distance from shops, restaurants and other amenities.A luxurious corporate retreat with 24 spacious bedrooms, en-suite bathrooms all equipped with the latest communication and entertainment systems. Relax at the swimming pool have a sundowner at the bar or sit down and enjoy a scrumptious business meal with colleagues. We invite you to join us for great hospitality in a stylish and modern corporate business guest house. ... more   less 
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Also Known As:
African Moon Corporate House Hotel Kempton Park

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