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“At last! A budget hotel at JNB airport!”

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City Lodge Hotel OR Tambo Airport
Ranked #6 of 26 Hotels in Kempton Park
Vale of Glamorgan, United Kingdom
Level 5 Contributor
74 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“At last! A budget hotel at JNB airport!”
Reviewed 22 October 2013

It's quite a walk to get to this hotel from the arrival terminal - and who thought you'd be glad to see a hotel that's built on a multi storey car park? But it's so convenient and much, much cheaper than the overpriced Intercontinental!
It's clean, clinical, efficient and the room was absolutely fine. (We didn't actually sleep, we simply needed to, shower, change and rest up between coming in from Windhoek and going on the Amsterdam some hours later.

  • Stayed October 2013, travelled as a couple
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Helpful?
Thank AstonJag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review, 25 October 2013
Thanks so much for your comments - we hope you can stay a bit longer next time.
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1,159 reviews from our community

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Traveller tips help you choose the right room.   Room tips (204)
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Crawley, United Kingdom
Level 6 Contributor
164 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 20 October 2013

review, I have reviewed this hotel back in January'13.

Having stayed here a few more time since January'13 just to updated the review..

Gym is about average size for a hotel gym but clean and equipped well for a quick workout. Pool is really just a plunge pool nothing of any size. Staff all very welcoming and lots of! Hotel clean and tidy. 5-10Min walk to terminal.

Be warned of the bathroom showers, they ALWAYS leak onto floor. I always say something on check-out but nothing so far has been done. Apart from the leaking the showers are lovely!!

Room Tip: Put the bathmat & towel down on the floor before having a shower! If checking out before 6am, a...
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  • Stayed October 2013, travelled on business
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Helpful?
Thank Neil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review, 21 October 2013
Thanks for staying with us - and thanks for bringing the shower issue to our attention again.
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Washington, District of Columbia, United States
Level 3 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 October 2013

Had two nights here in transit and found it to exceed expectations for an airport hotel. Beautiful lobby, giant breakfast buffet, pool, soaking tub, clean rooms, and a gym. Highly recommend it. Front desk staff left a little to be desired, but once you pass that barrier, it's very pleasant. Great to be able to get a good night's sleep at an airport.

  • Stayed September 2013, travelled with friends
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Helpful?
Thank letsgoseestuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level 4 Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 15 October 2013

Arrived from Kigali, Rwanda at 1115pm having received exceptionally good service and genuine friendliness, a bit tired from a long flight. Clutching my reservation confirmation in my hand and knowing that I had phoned twice to confirm that i would be arriving late, I get to the desk to find out that they had given my room away. the "excuse" was along the lines of "yes we have your reservation but our inventory does not add up" whatever that means. Now I remember why i left South Africa in the first place. They then proceeded to offer, at my cost, to send me to their Barbara Road, off-shoot hotel 5kms down the road (which is probably where they send all their guests whose rooms have been given away.

Grudgingly, and after much insistence from me, they agreed to pay the taxi fare there and back in the morning. Only got into bed at 1230am.

Interestingly the next morning whilst in the shuttle, a couple in front of me are talking to the general manager on the phone complaining that there room had been given away having PAID for the room in advance! I asked what had happened and similarly they had arrived late from Tanzania shortly after I had been there, to find that their room had been given away. Running a respected lodge in Botswana he said that if a guest had paid for a room, received confirmation that the date was confirmed and arrived to find that the room had been given away, he would be sued. He was trying to get his money back.

Morale of the story? Pay a tiny bit more and check yourself into the Southern Sun, within earshot of the City Lodge. Never going back here and have told all my friends who travel there regularly to do the same.

  • Stayed October 2013, travelled solo
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Helpful?
1 Thank Gords48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review, 18 October 2013
Please accept our unreserved apology for this situation which appears to have been the result of an internal systems malfunction with regard to inventory management. It was our fault entirely and we definitely let you, a valued guest, down on this occasion. Once again, our humblest apologies.
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Sao Paulo, SP
Level 5 Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 15 October 2013

I must say this is about the best airport hotel I have stayed in. We had originally been booked at the casino hotel and I am so glad we got bumped. Although our tour agency had only booked a standard double room instead of the room for 4 people we needed (we were traveling with our 6 year old twins), the hotel quickly resolved it and got us into two connecting rooms with twin beds for the kids, and a double bed for us. The beds were great, especially after all night travel from Brazil. We did not hear any road or airplane noise, not once. The ease of getting there is just perfect, too.

Breakfast buffet was tip-top, the people all friendly and I highly recommend it.

  • Stayed October 2013, travelled with family
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Helpful?
1 Thank Krisbrazil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane australia
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 14 October 2013

Stayed here overnight after late flight in. Reasonably priced, good location, quiet room. However, no bottled water in the room, no minibar (happy to pay for bottled water late at night), no free wifi apart from 15 minutes complimentary, and the signal was very poor. When I enquired at the desk for water, was directed to dispensing machine. This was ok, but very expensive, and after complimentary water for the last 2 weeks wherever we went, this was a surprise. Other issue was the shower unit leaked water all over the bathroom floor.
Overall, average hotel, but would prefer to pay a few rand more and get the essentials.

  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank cewpitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loughton, United Kingdom
Level 4 Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 October 2013

This is a good short stay airport hotel that "does what it says on the packet"!. Whilst slightly further from the terminal than perhaps the Intercontinental, it is nonetheless a well priced and comfortable hotel 10 mins (covered) walk from arrivals at Jo'burg. Staff are friendly and efficient (perhaps with the exception of one individual on the desk). Food good (excellent buffet breakfast and sensible menu for other times of day). Food itself was well prepared. Rooms are a good size and the bathroom has a decent size bath and roomy shower. Laundry facilities speedy and quite reasonably priced. We stayed twice during our travels in South Africa. We would definitely use this hotel again.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review, 10 October 2013
Thanks so much for your kind review - we're glad you enjoyed your stay and hope to see you some time soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about City Lodge Hotel OR Tambo Airport

Property: City Lodge Hotel OR Tambo Airport
Address: Above Multi-Storey Parkade 2, Level 5 | OR Tambo International Airport, Kempton Park 1620, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#3 Spa Hotel in Kempton Park
#6 Business Hotel in Kempton Park
#6 Family Hotel in Kempton Park
#7 Romantic Hotel in Kempton Park
Price Range (Based on Average Rates): ££
Hotel Class:3 star — City Lodge Hotel OR Tambo Airport 3*
Number of rooms: 303
Official Description (provided by the hotel):
Based at Africa’s busiest airport, City Lodge at OR Tambo Airport will provide business and leisure travellers with “home away from home” accommodation that is ideal for those commuting to and from Johannesburg and perfect for those who require immediate access to the airport. OR Tambo Airport offers a number of services from banking to a wide range of retailers, so whether it’s a good book or a scrumptious meal, the airport’s facilities have everything you need. The hotel boasts boardroom and conference facilities, a fitness room as well as a deck with a pool and a large commercial area with a coffee shop. Rooms • Spacious air-conditioned room with queen or twin beds • Flat screen Television (MNet and DSTV) – Satellite channels offering exciting sport, breaking news and great movies. • En-Suite Bathroom with bath and separate shower. • Tea and coffee making facilities • Wireless Internet Access available in all rooms • Electronic safe large enough to accommodate a laptop • Desk with great lighting and plugs for easy connectivity • Telephone Breakfast: At City Lodge our breakfasts are legendary. Choose between a scrumptious Full English or Continental breakfast (buffet style) in the hotel’s spacious breakfast area. Coffee Shop: City Lodge at OR Tambo Airport will have a coffee shop offering guests a comprehensive menu with hot and cold food choices ranging from salads, to wraps, to tremazzinis all the way to hearty soups. Bar: The hotel boasts a comfortable bar to enjoy the evening or wait for your next flight. Facilities • Boardroom Facilities – Roadlodge, our 8 Seater Meeting Room and Townlodge, our 12 seater Boardroom - includes flat screen television with laptop connectivity and wireless internet access. • Conference Facility – Courtyard A, seats 22 people. Courtyard B seats 24 people, combined with the option to be shared to create one room – seats up to 46 people. • Safe and secure underground parking. ... more   less 
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Also Known As:
City Lodge Or Tambo Airport Hotel Kempton Park

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