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City Lodge Hotel OR Tambo Airport
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Reviews (1,296)
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All reviewsparking garagetambo airportshort walkunder coverone nightterminal buildingfollow the signsnext morningbreakfast buffet isan overnight stayan early morning flightarrivals hallconvenient locationyour luggagebetween flightsarriving lateinternational arrivals
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Reviewed 2 September 2014

We decided to spend the night here after our flight from Sydney. This gave us time to rest after 14 hours in the air and meant we did not have to deal with peak hour traffic.
We could not fault the service at check in and our room was comfortable.
We will be spending another night here on 3 September before our flight home

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank calliegirl15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this reviewResponded 3 September 2014

We thank you for the great review. We're happy you enjoyed the convenience and ease of check-in and further we're pleased to hear that you enjoyed good service from our staff. We hope your next stay with us will be as enjoyable!

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Reviewed 1 September 2014

Located at OR Tambo Airport,this hotel is ideal for transit and for short stay if you have business around the OR Tambo Airport area. Dining places are available at the airport terminal as well a few shops for basic amenities. There is a Woolworths which is very practical. The hotel is equipped with a mini gym- however within 5 minutes walk there is a big modern gym at OR Tambo Airport.

Room Tip: Ground Floor rooms are best as they are easily accessed
  • Stayed: June 2014, travelled on business
    • Location
    • Rooms
    • Service
1  Thank SooryaO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this reviewResponded 3 September 2014

Thank you for the good review. We're glad you found our location convenient and well suited for business travellers. We're also pleased you enjoyed the gym facilities. We hope to see you again soon!

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Reviewed 31 August 2014

This hotel is located in the airport, which is very convenient if you do not plan on going into the city. The rooms are clean and updated. Our group arrived in the afternoon and wanted to go into the city for a bit. We had been told by a previous tour guide that it was not safe for us to take taxis in Johannesburg, so we took the Gautrain. It was clean and safe, but it cost about R1200 for four of us.

As for the service, Tebogo was the desk clerk who checked us in. He acted as if we were inconveniencing him by being there. He barely spoke and did not give us any information about the hotel. It would have been nice to know about the wifi, hotel restaurant, and the breakfast that was included with our room. As for the wifi, you only get 60 free minutes and then you have to pay for any additional time, which was very inconvenient.

  • Stayed: August 2014, travelled with friends
    • Location
    • Service
1  Thank Megan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this reviewResponded 3 September 2014

Thank you for staying with us. We’re glad you liked our hotel, but not so glad that you did not receive better service and information about the hotel’s offerings . We provide one hour complimentary wifi per day, but we are in the process of upgrading this.

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Reviewed 30 August 2014

My husband and I recently stayed at this hotel because we had to take an early morning flight to Cape Town. The location is excellent, inside the airport terminal. We arrived there after 10 pm after a very long international flight, and found there was nowhere to find something to eat or drink. The hotel offers nothing at that hour and the places inside the terminal they suggest to eat at were all closed, with the exception of one hamburger place. The room itself was nice enough, clean and a good shower. We would stay there again if we have to take an early morning flight, but not otherwise.

Room Tip: Only stay here if you don't arrive after 10 pm because there's nowhere to eat or drink something.
  • Stayed: August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Marlinda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2014

It is fine for what it is, if you need a few hours, they do a day hotel as well, or even a night but dont even consider it for any longer. There is very little in the way of comfort, no mini bar, no views, no extras, carpets are pretty dirty in the rooms we had, free internet for only an hour but that is it and it is my pet peeve not to have free internet in hotels where most of of travellers are there on business, yes, no nothing really but a bed. Huge place and noise around that goes with all those people on your floor. Good things are that it is easy to walk to and from the airport and the food they serve is good. Vending machines in the lobby, there is a pool but I cant for the life of me seeing anyone use it as such, it is tiny and right outside the resturant. But yes, a few hours here, you will be ok.

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank lisa026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this reviewResponded 3 September 2014

Thank you for staying with us. While we’re glad you liked the convenience of our hotel and also the food, we’re concerned that our other features and facilities did not get your approval. We currently offer one hour of complimentary wifi access per day ….but we are in the process of upgrading our wifi offering, so watch this space for further details in the very near future.

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