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Premier Hotel OR Tambo
Ranked #4 of 26 Hotels in Kempton Park
Reviewed 16 March 2014

Went here for an evening meal. The restaurant is well furnished and the staff are pleasant, but the food is very poor, mostly cold with a strong sense it had been reheated several times. It is expensive. Would much prefer Spur at the airport at half the price or less.

  • Stayed: March 2014, travelled with family
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Thank Alan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PremierHotelsSocial, General Manager at Premier Hotel OR Tambo, responded to this reviewResponded 9 April 2014

Dear Guest

Thank you for your feedback. Your comments will be addressed with my Associates to enhance our service offering.

We take pride in our restaurant as we offer Buffet and a la Carte menus. Our buffet offers a wide variety of choice from starters to mouth-watering desserts.

Please contact me so that I can arrange for you to enjoy a complimentary dinner and experience our quality.

Yours in Hospitality
Henk Bredenoord
General Manager Premier Hotel O.R. Tambo
PREMIER HOTELS & RESORTS

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2,106 - 2,112 of 2,381 reviews

Reviewed 14 March 2014

Stayed here for my two nights in Jo'burg. My room was really nice and clean. I had a spacious room with a huge walk out balcony (I think one of the few rooms that had this.) The breakfast offered in their restaurant was great and had one of the better cups of coffee I had in Africa. I found it hard to get US style black coffee but they had it.

The bar is wanting. Nice bartenders but they do not stock the bar with much. Dealing with cash at the bar and the restaurant seemed to be out of the ordinary for them and took a committee to work out.

A very tastefully decorated hotel.

Room Tip: Get the schedule for the airport transport van ahead of time and don't miss it! I missed mine b...
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  • Stayed: February 2014, travelled solo
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1  Thank TravTF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PremierHotelsSocial, Manager at Premier Hotel OR Tambo, responded to this reviewResponded 9 April 2014

Dear Traveller
Thank you for your positive review.
Your comment pertaining to the bar, and the challenges of stock on hand and paying by cash are noted and will be addressed.
As an avid coffee drinker, I am delighted that you approve on my chosen blend.
We look forward to the possibility of welcoming you back to the Premier Hotel O.R. Tambo in future.

Richard Bray
Group Operations Manager
Premier Hotels and Resorts (Pty) Ltd.

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Reviewed 2 March 2014

This is one of the hotels that is not connected or next to the terminal, and is worth the free transit if you are staying a little longer or holding meetings in the area. The rooms are modern and spacious and big open plan bathrooms are great. The breakfast was very good and service excellent. Did not use the gym on this occasion.
I actually got one of the suites and if you are staying longer it is worth the extra.

Room Tip: If you are staying for a few nights, try the suites.
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  • Stayed: February 2014, travelled on business
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Thank TutinsPony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PremierHotelsSocial, General Manager at Premier Hotel OR Tambo, responded to this reviewResponded 12 March 2014

Dear Traveller
Thank for the excellent review. We are glad that we have succeeded in providing you with a pleasant stay.
We hope to have the pleasure of your company again soon at Premier Hotel O.R. Tambo.

Yours in Hospitality
Henk Bredenoord
General Manager Premier Hotel O.R. Tambo

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Reviewed 23 February 2014

I had occasion to take international guests to this hotel. They had booked the hotel on line. I had not heard of the hotel and initially raised an eyebrow when they told me about it.

What a surprise was waiting for me. The security guard at the entrance gate was polite, efficient and welcoming. We had no sooner parked and there was a porter with a bright South African smile waiting at the car.

At reception we were welcomed enthusiastically by an efficient, friendly and professional young lady. The process took only a few minutes. While my friends were busy with this I took in the stunning decor in the hotel. A definite taste of Africa but absolutely stunning and very tasteful.

Enroute to our room we passed the entrance to the restaurant. With no encouragement the manager came forward and asked if we would be joining them for dinner and could her reserve a table.

The next very pleasant surprise was the room. It is of a world class standard with stunning decor, a very comfortable bed, quality furnishings and fittings. The bathroom was modern and well equipped.

We went down to dinner and that was another great experience - superb service, wonderful food and overall an experience that left me feeling that this was a world class establishment.

I certainly would have no hesitation in recommending this hotel to anyone - even the fussiest traveller.

  • Stayed: January 2014, travelled with friends
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Thank Chrissimal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PremierHotelsSocial, General Manager at Premier Hotel OR Tambo, responded to this reviewResponded 28 February 2014

Dear Traveller

Thank you very much for your positive comments. It is very rewarding to hear that we have succeeded in making happy Ambassadors for the Premier Hotel O.R. Tambo.
We hope to have the pleasure of your company again soon.

Yours in Hospitality
Henk Bredenoord
General Manager Premier Hotel O.R. Tambo

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Reviewed 22 February 2014

We stayed here on an overnight stopover before heading out the next day to the North. The staff was very friendly , rooms were spacious, clean, well decorated and quiet with all the amenities. Gated and guarded grounds allowed us to leave our car without worry. Included breakfast offered a wide variety of hot , cold and cooked to order items. This hotel was an excellent value.

  • Stayed: February 2014, travelled as a couple
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Thank BBSilverthorne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PremierHotelsSocial, General Manager at Premier Hotel OR Tambo, responded to this reviewResponded 28 February 2014

Dear Traveller

Thank you for your positive review of our hotel. We are pleased that you enjoyed your stay with us. We hope that we will have the pleasure of welcoming you back again soon at
Premier Hotel O.R. Tambo.

Yours in Hospitality
Henk Bredenoord
General Manager Premier Hotel O.R. Tambo

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Reviewed 21 February 2014

Although was informed twice on the phone the airport transit bus was every 30 minutes in fact it is every hour yet Protea Hotel had 3 buses in the same period. The A/c didn't work and when apparently fixed was noisy and not cold so had a bad nights sleep.The Guest Internet service was slow and the printer did not work so unable to print out boarding passes. From the Elevator to our room was probably over 100 metres. Bathroom lighting was not even sufficient to shave with let alone for women's make-up. Overall room lighting was dull (one wasn't working) in short not worth it.

Stayed: February 2014, travelled as a couple
Thank Lefkoseikos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PremierHotelsSocial, General Manager at Premier Hotel OR Tambo, responded to this reviewResponded 28 February 2014

Dear Traveller
Many thanks for taking the time to advise us of your experience, and please accept my deepest regrets in this regard.

We have taken note of your comments and will take action to make improvements as we strive to provide comfortable happy stays for our Guests.

We hope that you will allow us the opportunity of welcoming you again at Premier Hotel O.R. Tambo.

Yours in Hospitality
Henk Bredenoord
General Manager Premier Hotel O.R. Tambo

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Reviewed 19 February 2014

Premier Hotel OR Tambo rooms are nice and big, clean and overall quality of Premier Hotel OR Tambo is pretty good.

It compares slightly better than Protea Hotel OR Tambo in room quality but Protea Hotel had good breakfast included in the price

  • Stayed: February 2014, travelled as a couple
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Thank has1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PremierHotelsSocial, General Manager at Premier Hotel OR Tambo, responded to this reviewResponded 28 February 2014

Dear Traveller

Thank you for your positive comments about Premier Hotel O.R. Tambo.

We are pleased that enjoyed your stay with us and we look forward to having the pleasure of your company again soon.

Yours in Hospitality
Henk Bredenoord
General Manager Premier Hotel O.R. Tambo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Hotel OR Tambo

Address: 73 Gladiator Street | Rhodesfield, Kempton Park 1619, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 26 Hotels in Kempton Park
Price Range: £52 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Premier Hotel OR Tambo 4*
Number of rooms: 275
Official Description (provided by the hotel):
The Premier Hotel O.R. Tambo Airport welcomes you to Johannesburg, the major international gateway into South Africa. Johannesburg, more commonly known as Jo'burg or Jozi, is a rapidly changing city and the vibrant heart of South Africa. Vibrant and dynamic, Jozi has a throbbing pulse, an awesome sense of rhythm and invites you to indulge in the extravagant comfort of the Premier Hotel O.R. Tambo Airport. Named for the O.R. Tambo International Airport which is situated a mere 1,2km away, Premier Hotel O.R. Tambo airport is the ideal destination for both the leisure and business traveller. Far from being just a stay-over, the Premier Hotel O.R. Tambo provides all the services and style necessary to make for a comfortable travel experience.This pristine hotel offers 275 rooms (49 of which are suites with their own lounges), public areas offer free Wi-Fi internet connections, in-room dining, in-room safety deposit box, business centre, swimming pool deck, gymnasium, restaurant and two bars along with, room service and secure undercover parking.Premier Hotel O.R. Tambo also contains a large conference centre, with nine conference rooms and board-rooms, able to hold up to 800 delegates cinema-style along with state-of-the-art facilities. ... more   less 
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