We had booked a Deluxe room thinking it was an upgrade on the basic Classic. The difference in Classic and Deluxe is that the Deluxe has an extra bed and extra sink and a window that really isn't a window as it faces a dark cavity in the building, Reception informed us all the Deluxe rooms have this "view" - not good for claustrophobics. So we had paid extra for a bed and sink that we didn't need as there were only two of us. There was also a powerful chemical smell in the corridor. We swapped for a Classic closer to the Reception where there was no chemical smell and a real window in the room. We only noticed when we went to bed that the toilet cistern tried to fill every 60 seconds and the security guard outside our window had his security radio so loud we had to ask him to lower it as it was keeping us awake. We had planned to hold our room over as our flight wasn't until evening but didn't want to stay there any longer than necessary. There is a sign in the Casino that says you only need a driving licence to register - after standing in a long queue we got to the desk and was informed that because we were not South African we needed to show our passport - so back to the room for the passport - stand in the long queue again register then back to the room to put passport back in safe this took between around 45 minutes. When we finally got into the Casino we enjoyed it. The breakfast was excellent plenty of choice. The staff were quite smiley.
- Official Description (provided by the hotel):
- Affordable accommodation with friendly service...The 3-star select services Metcourt Suites offers a home away from home. The hotel features 77 spacious suites with contemporary furnishings. All the usual technology is available in the rooms with Wi-Fi connectivity available in public areas. Breakfast is served in the stylish Primavera restaurant. Guests also have access to the casino, dining, entertainment, convention and relaxation facilities of the Emperors Palace resort.The hotel features (80 suites) with 56 Classic suites with twin beds, 5 Classic suites with king size beds, 16 Deluxe suites, 2 Premier suites and 2 Presidential suites. Smoking and non-smoking rooms available.Check-in after 15h00 / Check-out before 11h00. No porterage service is available. ... more less
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