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“One night in Jo'Burg”

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Peermont Metcourt Suites at Emperors Palace
Ranked #13 of 26 Hotels in Kempton Park
Christchurch, New Zealand
Level Contributor
3 reviews
“One night in Jo'Burg”
Reviewed 15 August 2014

The area where this hotel is sited is among several around the casino. It has no evening dining facilities, but guests have to rely on a large area with many types of eatery.
The room was comfortable.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Terry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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310 reviews from our community

Traveller rating
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    107
    60
    26
    22
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90
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77
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Ahmedabad, Gujarat, India
Level Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 August 2014

Johannesburg - The crime capital of World. As a tourist it was not safe for us to go out and roam on city streets. hotel has good set up of Shops, Restaurants, Casino, Movie theatre every thing within the campus. Rooms are very spacious.I felt that lot of space is wasted. An of hotel to stay overnight near airport.

  • Stayed July 2014, travelled with family
    • Cleanliness
    • Service
Helpful?
Thank Gunjan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lichtenburg, South Africa
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 August 2014

We had to attend a function at Emperors Palace. We were hesitant to stay there since we had found previous accommodation there very poky and cramped. After considering the convenience of being on site we decided to try the Metcourt Suites especially since the rates were the same as at the Metcourt. At the Metcourt Suites, our room was very comfortable and nicely spacious - a huge stepup from our previous experience across the road at the Peermont Metcourt. We just found the room rather gloomy with poor lighting - we kept looking for the main light switch!? However that was a small issue. The staff was friendly, location was very convenient and the breakfast service was tops! The lady in charge is an excellent PRO - extremely friendly and efficient and makes one feel very welcome and comfortable - we were even presented with a yellow rose to celebrate South Africa's National Women's Day! There was a bit of building and grinding noise in the morning however that is a temporary issue which I'm sure will be worthwhile. We would use this hotel again. If you need a quick stopover or are attending a show/event I can recommend the accomodation at this hotel. Just be aware the the Peermont Metcourt and the Peermont Metcourt Suites are side by side - both clean but the suites are more spacious and comfortable. We also waited in a long busy queue for breakfast at the Metcourt while at the Suites we had no waiting time at all but that may just have been unfortunate timing.

Room Tip: Ask for rooms away from the ground floor parking lot.
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jennifer-Sannieshof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review, 16 August 2014
Dear Guest

Thank you for your kind comments received, we are looking forward to welcoming you back soon!

Kind Regards

Anna-Lize Scully
Guest Relations Manager
Emperors Palace Hotel Casino Conventions Resort
011 928 1732
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 6 August 2014 via mobile

The bed is comfortable and it's close to the airport. Apart from that this hotel has nothing going for it. It's expensive for what you get, the place smells, there is no bar fridge, few channels on the TV, pokey bathroom and worst of all - the entire place was designed by an architect with zero skills and fitted out with tacky, cheesy, tired, fake Italian decor - truly aweful. Johannesburg has a wonderful climate and the entire hotel, casino complex has almost no windows, natural lighting or links to the environment. Many of the rooms do not even have windows. Think plastic plants, fake marble, pink and purple with gold splats, worn carpets, and a pervasive smell. The noise proofing is terrible. There was some church conference on with music blasting that made it difficult to here some of the speakers at the conference. And don't even think about getting a decent cappuccino. Finally they got my bill wrong despite showing them the price agreed when checking in.

Stayed August 2014
Helpful?
Thank Dave K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norfolk, UK
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 August 2014

Being on a complex, big choice of restaurants as well as cinema, shops and Casino so plenty to entertain us as we arrived mid-afternoon for a post-breakfast departure the next day.

However, shuttle bus pick-up point really badly indicated from airport terminal (it is out of the back of the Intercontinental hotel) and there was a bit of a wait for the bus.

Family rooms spacious enough, but a bit soul-less. Ours had a window overlooking at stairwell and shared a wall with a theatre as we found out when someone started warbling Celine Dion numbers as we were putting the kids to bed.

Got stiffed for 250 rand the next morning, because despite booking a family room on B&B basis they decided that we needed to pay a supplement for breakfast for the kids (12 & 8). First place I've ever been to where instead of the usual type of "kids go free" deal, or even "it's included in the family room rate" deal, it is in fact "kids pay more". Not hugely impressive, for what was a very average breakfast buffet.

All in all, not much to commend it other than the ents on offer in the complex. If I had my time again I'd just booked up the Intercontinental which adjoins the airport terminal and be done with it.

Room Tip: Nowhere near a concert venue!
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  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlsbad, California
Level Contributor
392 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed 2 August 2014

We were booked into this hotel to provide an airport-convenient place before flying to our next safari destination. The hotel is one of several attached to a casino, convention center, and large food court/gaming/souvenir shop area. The attachments are touristy and tacky, like downtown in Las Vegas.

Convenient it was, however. The shuttle leaves often, and the airport is ten minutes away.

The rooms are acceptable for the price. Ours was down a nonsmoking area, and although the room was clean, the hall reeked of smoke from an open stairway. Lights in the room were very dim and water pressure was iffy, but that is standard for Africa.

The included breakfast was across the street. It was a well stocked buffet with a made to order hot breakfast station. Considering the location, this was better than expected.

The staff was pleasant and helpful.

  • Stayed June 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank Bruce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 25 July 2014

I've slept 3 nights in this hotel during a business trip. We arrived quite late and check-in was quite long but not a big issue.
As explained, it was quite late, I was very thirsty and when arrived in the bedroom there was no bottle of water, neither any presence of a minibar...
It was winter time and quite cold. The heater in the bedroom broke up, I asked for repair but they told me my presence in the bedroom was requested during this repair. Since I was on a business trip I did not have any time to loose for this so I was quite disappointed they did not want to do it without me.
Rooms are big, bed comfortable, nice bathroom. Internet was quite slow.
The location is good since it's part of a huge complex which includes a Casino and many bars/restaurants.

  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Recka2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Peermont Metcourt Suites at Emperors Palace

Property: Peermont Metcourt Suites at Emperors Palace
Address: 64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 26 Hotels in Kempton Park
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Peermont Metcourt Suites at Emperors Palace 3*
Number of rooms: 77
Official Description (provided by the hotel):
Affordable accommodation with friendly service...The 3-star select services Metcourt Suites offers a home away from home. The hotel features 77 spacious suites with contemporary furnishings. All the usual technology is available in the rooms with Wi-Fi connectivity available in public areas. Breakfast is served in the stylish Primavera restaurant. Guests also have access to the casino, dining, entertainment, convention and relaxation facilities of the Emperors Palace resort.The hotel features (80 suites) with 56 Classic suites with twin beds, 5 Classic suites with king size beds, 16 Deluxe suites, 2 Premier suites and 2 Presidential suites. Smoking and non-smoking rooms available.Check-in after 15h00 / Check-out before 11h00. No porterage service is available. ... more   less 
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