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“Convenient quality hotel at the airport”

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Southern Sun O.R Tambo International Hotel
Ranked #8 of 26 Hotels in Kempton Park
Reviewed 22 March 2014

Friendly, first class service by the hotel staff, right from transfers from the airport, check in and check out. The rooms are clean, well furnished and quiet - I was even able to put in a few hours of work. The Restaraunt is a little crowded both for dinner and breakfast, but the food is decent. Certainly will consider staying there again.

Stayed: March 2014, travelled on business
1  Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this reviewResponded 24 March 2014

Dear Michael,

Thank you for completing the Trip Advisor survey and we're delighted to hear that you enjoyed your stay at the Hotel.

We hope to welcome you back to the Hotel in the not too distant future.

Kind regards,

Louis-Andre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,045 - 1,051 of 1,456 reviews

Reviewed 21 March 2014

Things I mistakenly left behind during my last stay at the hotel was returned back to me intact.
These items can be easily taken away by the room service staff but was carefully kept for me and I was able o get them back.
Good practice. A plus to this hotel.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Tsogo Sun Hotels
1  Thank Emmanuel Omotun... A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this reviewResponded 24 March 2014

Dear Emmanual,

Thank you for completing the Trip Advisor survey and we're delighted that all your valuables were kept safe at the Hotel.

Kind regards,

Louis-Andre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2014

Our group stayed in this hotel 1 night in March. Booking has been done more than a month prior to our arrival.

Upon arrival, around 8 pm (!), not all our rooms were ready. "Sorry, we are preparing your rooms". Really, at 8 pm you are still preparing the rooms? Some of our colleagues had to wait for more than an hour, till 9 pm(!) to get into their rooms.

The rooms and the bathrooms are quite dated, minibars are empty...
3* stars, at best.

No, I would not recommend this hotel to anybody. Your business meeting or family stay can be ruined easily in this hotel.

  • Stayed: March 2014, travelled on business
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Thank AlexTrav7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this reviewResponded 20 March 2014

Dear Alex_Sb,

Thank you for completing the Trip Advisor Survey and providing us with some feedback on areas where we need to improve.

Please contact me should your travels bring you back to Johannesburg in the future. louis.botha@tsogosun.com

Kind regards,
Louis-Andre

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Reviewed 11 March 2014

I like Southern Sun hotels. I often use this hotel chain.
Actually, it was my first time to stay this hotel at OR Tambo.
The room is cozy and has enough space for relaxing.
It's good to rest during the transit. Too relaxed and I over slept...

Anyway, one thing I'd like to request this hotel is to renovate bathroom. It was difficult to flash a toilet...and water wasn't come out well from a tap. Well, shower was normal, so only a tap was problem.

I'd like to thank the driver who help me to check-in the plane. He was the hero for me that day to make me be able to get on board instead of missing.

  • Stayed: March 2014, travelled solo
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Thank Lovely_lovely_trip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this reviewResponded 20 March 2014

Dear Lovely_lovely_Trip

Thank you for completing the Trip Advisor Survey.

We're delighted to hear that you enjoyed your stay at the Hotel and we hope to welcome you back in the not too distant future.

Kind regards,
Louis-Andre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2014

We had an unplanned overnight stay at Southern Sun when our flight got cancelled recently and the airline put us up here. Honestly I couldn't fault it. The airline had 400 passengers to place at night-time and many of us went to Southern Sun so at short notice they had to check us all in, they kept the restaurant open past closing so we could all get dinner. The breakfast buffet was excellent, the pastries were very nice in particular. The service we received here was great, no complaints. The room had everything we needed and the bed was very comfortable so we had a great sleep.

  • Stayed: March 2014, travelled as a couple
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Thank LKK01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this reviewResponded 11 March 2014

Dear LKK01

Thank you for completing the Trip Advisor survey and we're delighted to hear that you enjoyed your stay at the Hotel.

Kind regards,

Louis-Andre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2014

The service was great and the room with a gift of a bottle of red wine was excellent. Close to the airport and a nice drive to Pretoria in the morning with the traffic in the opposite way. The staff extremely friendly and almost like family to me. As I am Afrikaans speaking it is a pity that of the almost 50 TV channels, there was nothing in my home language. The cheapest red wine is Landskroon Cincaut at R135-00 a bottle.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Tsogo Sun Hotels
1  Thank Jansteve_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this reviewResponded 10 March 2014

Dear JanSteve_12

Thank you for completing the Trip Advisor survey and we're delighted to hear that you enjoyed your stay at the Hotel.

We hope to welcome you back to the Hotel in the not too distant future.

Kind regards,

Louis-Andre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2014

A great place ,good value to stop and catch your breath after a long-haul flight, before progressing to your S.A adventure. All facilities you need to refresh and appreciate the good courteous service. peace and quiet good restaurant , with local culinary flavour plus a good range of old favourites

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Tsogo Sun Hotels
1  Thank Keith M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this reviewResponded 10 March 2014

Dear Keith M

Thank you for completing the Trip Advisor survey and we're delighted to hear that you enjoyed your stay at the Hotel.

We hope to welcome you back to the Hotel in the not too distant future.

Kind regards,

Louis-Andre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Southern Sun O.R Tambo International Hotel

Address: Jones Road, Kempton Park 1627, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 26 Hotels in Kempton Park
Price Range: £76 - £244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun O.R Tambo International Hotel 4*
Number of rooms: 366
Official Description (provided by the hotel):
A world class International Airport Hotel 500m away from the Airport serviced by a complimentary 24 hour shuttle every 15 min and with complimentary capped Wifi. Exceptional dining both buffet and a la carte with 24 hour room service. 24 Hour bar for the thirsty traveller. ... more   less 
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