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“Highly Recommended: Second Stay, But Not The Last”

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InterContinental Johannesburg OR Tambo Airport
Ranked #1 of 26 Hotels in Kempton Park
Certificate of Excellence
Washington DC
Level 5 Contributor
77 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Highly Recommended: Second Stay, But Not The Last”
Reviewed 9 January 2014

This was my second stay at the Intercontinental OR Tambo, and I was as impressed as I was on the first stay. If you are using it as an overnight before or after a flight, the location and proximity to the airport simply cannot be beaten. Unlike a lot of airport hotels, there are no shuttles to bother with and the walk from the terminal can be measured in paces and not meters. It’s excellent from that standpoint.

Beyond its location, the hotel offers a compact size, with enough rooms but not so many that it overwhelms. The restaurant and bar are opened round-the-clock, so, no matter what time-zone your body thinks it is in, a meal awaits. Staff are friendly, helpful, and glad to lend a hand.

This property gets an extra TripAdvisor dot from me, half of which is for the extra help the concierge offered and the other half is because I was able to get an excellent meal at one in the morning, after the long journey from The States.

I highly recommend the Intercontinental at OR Tambo and look forward to returning again.

  • Stayed November 2013, travelled with family
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Helpful?
1 Thank QlobeTrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at InterContinental Johannesburg OR Tambo Airport, responded to this review, 11 January 2014
Good Morning QlobeTrotter and Thank You for taking just a few minutes out of your day to post feedback on Trip Advisor regarding your recent stay with us - much appreciated. Yes, its 68.7 meters from the arrivals hall to our lobby. Absolute convenience and hassel free. We can even send a porter to the airport arrivals hall to meet you on arrival, if requested, to assist with all that luggage. We are so pleased to read that you really enjoyed your time with us and that we exceeded your expectations. Looking forward to your next visit and all the best for 2014. Regards, Andrew Davidson, General Manager.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (176)
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English first
Sydney, Australia
Level 3 Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 January 2014

Rooms were good but were charged for every little thing. Even when I picked up a chocolate to check the ingredients there was a sensor under it which automatically charged my account, the sensor was on each and every item in the fridge. At the time of checkout we had to argue with the staff to get the charge waived. The breakfast was average.
Will try to look for other options next time unless I have to given the proximity to the airport.

  • Stayed November 2013, travelled on business
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Helpful?
Thank Swinder S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at InterContinental Johannesburg OR Tambo Airport, responded to this review, 11 January 2014
Good Morning Swinder S and Thank You for taking some time out of your day to post feedback on Trip Advisor regarding your recent stay with us. Its unfortunate to read that you did not enjoy your time with us - but I can assure you that this is definately not the norm and we value your feedback. The Mini Bar system or "Honour Bar" as we call it - is fully automatic - and yes if you remove items from the fridge just to look at them - it does charge, but only after 20 seconds. If requested we have spare fridges that can be placed in the room for guests that need to store for example medicine. On check out, we handle any queries in a matter of a few minutes and often take the guests on their "Honour" in order to resolve any queries later. Our intention is not to delay anyone. We update our breakfast offering frequently and we are about to do so again, so if you visit us in the future, which we hope you do, you will see a different offering again. And please remember that we welcome any off menu requests - with pleasure. Keep well and enjoy the rest of your weekend. Regards Andrew Davidson, General Manager.
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Manchester, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 January 2014

Stayed over for 1 night before flying back to the UK. The staff are all, without exception, very helpful and friendly. Helped us with a late checkout, advice on a car for the morning, even posted a letter for me! The room was lovely with the best view that is possible at the airport!! The bed and pillows were extremely comfortable, the best I have found in any hotel. The bathroom was great with everything you needed. In fact the room had every facility that you would need. Breakfast was quite simply fantastic, one of the nicest breakfast buffets I have seen, with a la carte options available. We also had dinner in the restaurant the evening we checked in and lunch before our flight and they were both excellent.
The wifi in the room was really good aswell. Wish we had had the time to try out the spa.
Obviously the hotel is really convenient for the airport, just a walk across to the terminals. I just all intercontinentals were on a par with this one because I couldn't fault it at all.

Room Tip: We were on the 7th floor, no complaints.
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  • Stayed January 2014, travelled as a couple
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Helpful?
2 Thank Daisy_Mac13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at InterContinental Johannesburg OR Tambo Airport, responded to this review, 11 January 2014
Good Morning Daisy_Mac 13 and Thank You for taking a few minutes out of your day to post feedback on Trip Advisor regarding your recent stay with us. We are so pleased to read that you had such an enjoyable time with us and managed to leave you with so many great memories. Maybe next time you'll be able to squeeze in a Spa Treatment. All the best for 2014 and looking forward to your next visit. Regards, Andrew Davidson, General Manager.
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Sydney, New South Wales, Australia
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 January 2014

Stayed for one night in December and found this to be an excellent hotel. Only a few steps from the international arrivals terminal, the hotel was clean, spacious and the service excellent. No problems with bookings and arranging a car for the evening. I would highly recommend this airport to anyone requiring an overnight stop in a convenient location near the airport. Will definitely be returning when necessary.

  • Stayed December 2013, travelled with family
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Helpful?
1 Thank Gia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at InterContinental Johannesburg OR Tambo Airport, responded to this review, 7 January 2014
Good Morning Gia R and Thank You for taking just a few minutes out of your day to post feedback on Trip Advisor regarding your recent stay with us - most appreciated. We are so pleased to read that you had a wonderful time with us and Thank You for recomending us to other travellers. All the best for 2014 and we hope it won't be too long before your next visit. Regards, Andrew Davidson, General Manager.
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London, United Kingdom
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 January 2014

My family stayed here for 1 night on Christmas Eve en route from Safari to Mauritius. The hotel is clean has excellent,service,food,wifi and helpful staff. The concierge organised a fantastic driver to take me to the Apartheid Museum and for a tour of Soweto. The hotel also booked me a delicious dinner at The Butchers shop all at short notice with no fuss. Great hotel,staff, and driver JEFFERY.

  • Stayed December 2013, travelled with family
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Helpful?
1 Thank E P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at InterContinental Johannesburg OR Tambo Airport, responded to this review, 4 January 2014
Good Evening E P and Thank You for taking a few minutes out of your day to post feedback on Trip Advisor regarding your recent stay with us. We are so pleased to read that we left you with such great memories and hope it won't be too long before your next visit. If you are still traveling - enjoy - and all the best to you and your family for 2014. Regards, Andrew Davidson, General Manager.
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Level 4 Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 29 December 2013

It really is a two-minute walk to the airport -- and it's an Intercon! The rooms are great, really nice bathrooms, the ground floor is a comfortable lobby / restaurant area -- this is a great choice for trips in/out of Joburg. It's worth the premium compared to other hotels in the area.

  • Stayed March 2013, travelled with friends
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Helpful?
2 Thank 7ContinentsX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at InterContinental Johannesburg OR Tambo Airport, responded to this review, 31 December 2013
Good Evening 7ContinentsX and Thank You for taking a few minutes out of your day to post feedback on Trip Advisor regarding our lovely hotel. We are pleased to read that you enjoyed your time with us and hope it won't be too long before your next visit. Keep well and Happy New Year. Regards Andrew Davidson, General Manager.
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Edinburgh, United Kingdom
Level 6 Contributor
429 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 588 helpful votes
Reviewed 28 December 2013

Many of the hotels listed as being close to Johannesburg OR Airport might physically be close but they all suffer the same downside - you have to rely on a shuttle bus there and back at set times which means you are pretty much stuck out at the hotel. The Intercontinental is quite literally two minutes from the Arrivals Hall. That's not all it has to offer - the rooms are spacious, beautifully appointed with all that you need for your stay. The indoor pool on the top floor is superb as is the associated spa. The food (at the restaurant and in-room dining) was very good and wide-ranging and served well by the small bar. The breakfast - buffet and a la carte - offered a wonderful selection and the staff were extremely attentive.

  • Stayed December 2013, travelled as a couple
    • Value
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Helpful?
Thank Cfab777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at InterContinental Johannesburg OR Tambo Airport, responded to this review, 26 May 2014
Good Afternoon Cfab777 and Thank you for taking the time to post feedback on Trip Advisor regarding your recent stay with us. I do apologise for only comming back to you now, as we were not aware that someone had created a duplicate listing for our hotel on Trip Advisor - so whilst we were attending to our main page, there were guests posting reviews on the duplicate page, that we were not aware of. All resolved now - merged - and a sincere apology for only replying now. Thank you once again, Regards, Andrew Davidson, General Manager.
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Additional Information about InterContinental Johannesburg OR Tambo Airport

Property: InterContinental Johannesburg OR Tambo Airport
Address: Opposite Int'l Arrivals Hall | O.R Tambo International Airport, Kempton Park 1627, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Kempton Park
#1 Romantic Hotel in Kempton Park
#1 Spa Hotel in Kempton Park
#2 Family Hotel in Kempton Park
#2 Business Hotel in Kempton Park
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — InterContinental Johannesburg OR Tambo Airport 5*
Number of rooms: 138
Official Description (provided by the hotel):
InterContinental Johannesburg O.R. Tambo Airport is a safe and highly convenient hotel only 68.7 metres (225-foot) walk from the International Arrivals hall at Johannesburg's O.R. Tambo International Airport and is your ideal and hassle-free stopover for onward Southern African destinations, Game Reserves, Victoria Falls & Cape Town. Perfectly located for business and a 14-minute train ride from the Sandton CBD, the hotel facilities include free unlimited Wi-Fi, Business Centre, Health Spa, complimentary gym, swimming pool and DVD library. Guests love our large showers with massage showerheads and the ample natural light flowing from the floor to ceiling windows. In-room flight information allows you to time and plan your onward journeys from the comfort of your room. Soundproofed rooms, blackout curtains, king beds and fluffy duvets ensure you enjoy a great sleep experience. Quills Restaurant, open 24 hours daily, offers contemporary African dining, indoors or on the terrace. Winner of the 2015 Best Airport Hotel in Africa Award by Skytrax World Airport Awards and refurbished in 2015, the hotel offers the most sophisticated airport accommodations on the African Continent. ... more   less 
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Also Known As:
Intercontinental Johannesburg Or Tambo Airport Hotel Kempton Park
Intercontinental Kempton Park
Intercontinental Hotel Kempton Park

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