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“handy airport location” 4 of 5 bubbles
Review of InterContinental Johannesburg OR Tambo Airport

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InterContinental Johannesburg OR Tambo Airport
Ranked #1 of 26 Hotels in Kempton Park
Certificate of Excellence
Hamilton, Canada
Level Contributor
141 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“handy airport location”
4 of 5 bubbles Reviewed 27 April 2014

Is outside the airport terminal and you are able to take airport luggage carts to the hotel which was great. Check in was efficient and rooms well appointed. This is best for lay over situations as there is little to do there otherwise - some shopping in the terminal if you are bored. There is a indoor pool (lots of chlorine) but no real place to sit outside. Meals were excellent but you would have better value for your money (esp for breakfast) to eat at Mugg and Beans in the terminal

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank footballSD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at InterContinental Johannesburg OR Tambo Airport, responded to this review, 29 April 2014
Good Evening footballSD and Thank You for taking a few minutes out of your day to post feedback on Trip Advisor regarding your recent stay with us. We are so pleased to read that you enjoyed the convenience of the hotel and the time spent with us. Your point regarding the pool - duly noted and will be checked. With regards to breakfast, please note that we don't only offer a Continental Breakfast or Full English Breakfast, but we also have a individually priced A la Carte menu for our guests consideration. Looking forward to your next stay, keep well, Regards, Andrew Davidson, General Manager.
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1,229 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (166)
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English first
Level Contributor
183 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed 26 April 2014

We had booked this hotel when we expected a 23 hour lay-over, but it was perfect for the eventual 11 hour lay-over. Right outside the exit door, the warm welcome was an excellent way to begin our stay and end a long day.

The room was huge (ambassador upgrade), spacious, very clean with lots of amenities. Sherry waiting at the entrance, chocolates at the bedside and a Nespresso machine in the corner. Couldn't be happier with our selection, would definitely stay again if the opportunity presented itself.

Room Tip: Investigate their ambassador program, worth every penny.
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  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RBG-Halifax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at InterContinental Johannesburg OR Tambo Airport, responded to this review, 29 April 2014
Good Evening RBG-Halifax and Thank You for taking a few minutes out of your day to post feedback on Trip Advisor regarding your recent stay with us. We are so pleased to read that you enjoyed your time with us and hope it won't be too long before your next visit. Keep well and safe journeys further. Regards, Andrew Davidson, General Manager.
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Tokyo, Japan
Level Contributor
66 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
1 of 5 bubbles Reviewed 23 April 2014

This hotel charges an additional R450 -- about $45 -- for each additional guest. Even the second one. In a deluxe room with a king bed. I travel about 150 nights a year and have NEVER seen anything this greedy or deceptive.

Stayed April 2014, travelled with family
Helpful?
6 Thank DRudd88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at InterContinental Johannesburg OR Tambo Airport, responded to this review, 26 May 2014
Good Afternoon DRudd88 and Thank You for taking a few minutes out of your day to post feedback on Trip Advisor regarding your recent stay with us. Sorry about the extra person charges, but this is common practice within the IHG group. Its exactly the same as with respect to a single room rate or a double room rate. The only slight problem is that the way its presented on world wide web - it's not that clear - but IHG is working on resolving this. Thank you for the feedback once again - very valid. Regards, Andrew Davidson, General Manager.
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Brisbane, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 20 April 2014

After 16 hours of flights, tired beyond belief, it was easy to and quick find; staff were welcoming, accommodating, and friendly. My room was ready, clean and inviting, with quality toiletries. Breakfast the next morning was varied, fresh, and the coffee excellent - a great welcome to South Africa

Room Tip: ask for a view back to the airport itself - there was no noise at all.
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  • Stayed March 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lyn I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at InterContinental Johannesburg OR Tambo Airport, responded to this review, 21 April 2014
Good Evening Lyn I and Thank You so much for taking just a few minutes out of your day to post feedback on Trip Advisor regarding your recent stay with us - much appreciated. We are so pleased to read that you enjoyed your time with us and hope it won't be too long before your next visit. Keep well and safe journey, regards, Andrew Davidson, General Manager.
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Atlanta, Georgia
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 bubbles Reviewed 19 April 2014

Thankfully, I was only forced to spend less than 12 hours in this hotel. A minute longer and I would have gone crazy! Apparently, (although the hotel is NOT connected to the airport at any point) because of it's proximately, the rules and regulations are astounding. Don't plan to celebrate any special occasions here since NO pictures is one of the many rules...even if those pictures happen to be 100% inside, near no windows. Although the staff smiles through every slap on the wrist, we found the policies more unbearable than anywhere we've ever traveled. It's our guess that's why the entire hotel is dead! Unless you're planning to simply go to your room and sleep, you won't find ANY fun...ANYWHERE. My suggestion: There are many hotels with free shuttles that are only a bit further away from the airport than this one and MUCH cheaper. Don't stay here. Boring and regulated are the two words I'd use to best describe this hotel.

Stayed April 2014, travelled as a couple
Helpful?
3 Thank dch31723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at InterContinental Johannesburg OR Tambo Airport, responded to this review, 23 April 2014
Good Afternoon dch31723 and Thank You for taking a few minutes out of your day to post feedback on Trip Advisor regarding your recent day use with us. I most definately appreciate all feedback, positive or negative, as its the only way we can improve on any shortfalls. We are definately not "connected" to the airport by some underground walk way - however we are 68.7 meters, short walking distance from the International arrivals hall and clearly sign posted from inside the airport. We also have a complimentary meet and greet service which can be booked in order to make this quick journey, hassel free. With regards to rules, regulations and being asked to stop taking photo's - I cannot comment on this, as we definately do not have any more than the usual and we strive to ensure guest satsifaction at every turn. I can only imagine that the photography may have caused an issue with some other guests in the public areas at the same time. Thank you for your feedback once again and look forward to welcoming you again in the not too distant future. Regards, Andrew Davidson, General Manager.
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Christchurch, New Zealand
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 18 April 2014

You can easily walk from the international arrival with your trolley. Staff is friendly, rooms first class and the following morning they drive your trolley and suitcase right to the check-in counter. So the place is ideal for anyone using this airport as a transit point.
We had meals in the restaurant, they are excellent. The rooms are soundproofed so there is hardly any noise from the aircrafts.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JS1942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at InterContinental Johannesburg OR Tambo Airport, responded to this review, 26 May 2014
Good Afternoon JS1942 and Thank you for taking the time to post feedback on Trip Advisor regarding your recent stay with us. I do apologise for only comming back to you now, as we were not aware that someone had created a duplicate listing for our hotel on Trip Advisor - so whilst we were attending to our main page, there were guests posting reviews on the duplicate page, that we were not aware of. All resolved now - merged - and a sincere apology for only replying now. Thank you once again, Regards, Andrew Davidson, General Manager.
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Munich, Germany
Level Contributor
80 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 18 April 2014

Very good hotel, clean and well kept, within a 2 min walk from the international arrival. Room is adecuate and nicely decorated. Good bathroom and spacious shower. Service: when leaving bellboy will take your luggage to the checkin counter at the airport. Excellent hotel for overnight stay due to delays, stopover, etc.

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank travelpro_d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at InterContinental Johannesburg OR Tambo Airport, responded to this review, 19 April 2014
Good Evening travelpro_d and Thank You so much for taking a few minutes out of your day to post some feedback on Trip Advisor regarding your recent stay with us. We are so pleased to read that you really enjoyed your time with us and hope it won't be too long before your next visit. Enjoy what's left of the Easter Weekend, Regards, Andrew Davidson, General Manager.
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Additional Information about InterContinental Johannesburg OR Tambo Airport

Property: InterContinental Johannesburg OR Tambo Airport
Address: 68.7 metres from International Arrivals Hall | O.R Tambo International Airport, Kempton Park 1627, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Kempton Park
#1 Romantic Hotel in Kempton Park
#1 Spa Hotel in Kempton Park
#2 Business Hotel in Kempton Park
#2 Family Hotel in Kempton Park
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — InterContinental Johannesburg OR Tambo Airport 5*
Number of rooms: 138
Official Description (provided by the hotel):
InterContinental Johannesburg O.R. Tambo Airport is a safe and highly convenient hotel only 68.7 metres (225-foot) walk from the International Arrivals hall at Johannesburg's O.R. Tambo International Airport and is your ideal and hassle-free stopover for onward Southern African destinations, Game Reserves, Victoria Falls & Cape Town. Perfectly located for business and a 14-minute train ride from the Sandton CBD, the hotel facilities include free unlimited Wi-Fi, Business Centre, Health Spa, complimentary gym, swimming pool and DVD library. Guests love our large showers with massage showerheads and the ample natural light flowing from the floor to ceiling windows. In-room flight information allows you to time and plan your onward journeys from the comfort of your room. Soundproofed rooms, blackout curtains, king beds and fluffy duvets ensure you enjoy a great sleep experience. Quills Restaurant, open 24 hours daily, offers contemporary African dining, indoors or on the terrace. Winner of the 2011 Best Airport Hotel in Africa Award by Skytrax World Airport Awards and refurbished in 2008, the hotel offers the most sophisticated airport accommodations on the African Continent. ... more   less 
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Also Known As:
Intercontinental Johannesburg Or Tambo Airport Hotel Kempton Park
Intercontinental Kempton Park
Intercontinental Hotel Kempton Park

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