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“Excellent hotel immediately at ORTambo Airport Johannesburg”

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InterContinental Johannesburg OR Tambo Airport
Ranked #1 of 26 Hotels in Kempton Park
Certificate of Excellence
Auckland
Level 6 Contributor
126 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Excellent hotel immediately at ORTambo Airport Johannesburg”
Reviewed 8 June 2014

By any standards this must be one of the closest hotels to the exit from an international; airport -
Immediately across a pedestrian crossing from the exit door
Staff excellent - welcoming helpful but business like, rooms very adequate , breakfast very good , fast and free and fast WiFi
No criticisms at all
Ideal for an overnight stay and would use again if the need arose

  • Stayed May 2014, travelled on business
    • Value
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Helpful?
2 Thank newmarket18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at InterContinental Johannesburg OR Tambo Airport, responded to this review, 8 June 2014
Good Evening Newmarket18 and Thank You so much for taking a few minutes out of your day to post feedback on Trip Advisor regarding your recent stay with us. Yes, 68.7 meters from the International arrivals hall to our front door - very convenient. We hope that you'll pass by us again in the not too distant future and look forward to welcoming you back again. Regards, Andrew Davidson, General Manager.
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Atlanta, Georgia
Level 5 Contributor
70 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 7 June 2014

We stayed here one night after long flight from USA. The hotel was right outside the terminal entrance and we easily rolled our bags over and checked in. The room was elegant and luxurious. Marble bathroom was beautiful. Bed was heavenly. My husband loved the espresso maker. Staff were friendly and very helpful. We had dinner at Quills. nice restaurant with good food. When we departed the bellman rolled our luggage all the way to the check in counter for our flight. I would definitely stay here again.

  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
1 Thank tunitravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at InterContinental Johannesburg OR Tambo Airport, responded to this review, 8 June 2014
Good Evening Tunitravels and Thank You for taking a few minutes out of your day to post feedback on Trip Advisor regarding your recent stay with us - most appreciated. We are so pleased to read that we left you with so many great memories of your stay with us and we hope it won't be too long before your next visit. Kind Regards, Andrew Davidson, General Manager.
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Luanda, Angola
Level 4 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 June 2014

I was at intercontinental hotel few days ago, on the 15th May.

I love the room décor , staff hotel is very friendly from reception to cleaning staff no complaints at all.
When you first step in to the room you find a well come message displaying on TV, I had service to undo my bed and a chocolate as compliment before sleep!
Well I never had that on my previous hotels so I felt pampered.

Hotel restaurant another superb service, tasty food , friendly staff.
For people going first time to Johannesburg South Africa, intercontinental should be the first experience.
Well located, 3minutes walking from international arrivals, easy access to Gautrain at airport .
I will be coming back again.

  • Stayed May 2014, travelled solo
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Helpful?
1 Thank Rubyaninha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at InterContinental Johannesburg OR Tambo Airport, responded to this review, 6 June 2014
Good Evening Rubyaninha and Thank You for taking a few minutes out of your day to post feedback on Trip Advisor regarding your recent stay with us. We are so pleased to read that you enjoyed your time with us and you highlighted another important point for our hotel, namely the Gautrain station that's a mere 3 minutes from our front door - walking. The Gautrain can take you to Pretoria, Sandton, Rosebank and even Johannesburg City Centre. We hope it won't be too long before your next visit - keep well and enjoy the weekend ahead. Regards, Andrew Davidson, General Manager.
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Hobart, Australia
Level 6 Contributor
102 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 5 June 2014

We had just flown 14 hours from Australia on the start of our tour to Botswana and had a stopover at this hotel before continuing our journey the next day. It is literally across the road from the airport. The staff were very friendly and helpful, to the extent that the next day on departing our porter took us all the way to our check in counter.We would have been still walking around the airport trying to find where to go. Both dinner and breakfast were great and the kitchen staff went out of their way to provide my husband with a meal that wasn't on the menu.
Even though the hotel is very close to the airport, we couldn't hear any of the planes from our room. Our room was also very close to the lift and we didn't hear the lift operating at all and I know this has been a problem in other places we have stayed. We would stay here again.

  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
1 Thank robynne_dudley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at InterContinental Johannesburg OR Tambo Airport, responded to this review, 6 June 2014
Good Evening Robynne_dudley and Thank You for taking a few minutes out of your day to post feedback on Trip Advisor regarding your recent stay with us - much appreciated. Yes, 68.7 meters from the arrivals hall to our front door and I see you also noticed the peace and quiet inside the building due to our tripple glazed glass on the exterior of the building. We are so please to read that you enjoyed your time with us and we hope it won't be too long before your next visit. Keep well, Regards, Andrew Davidson, General Manager.
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Level 5 Contributor
52 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 June 2014

We had a brief layover in JHB as our flight to DBN was delayed. the room was fine, but I have an issue when staying in a five star hotel at $ 400 per night when the basics are not right.

the cordless phone was broken, falling apart, and consequently you could only make calls from the bathroom. The minibar fridge door was broken and falling off.


I'd expect housekeeping and maintenance to check the rooms daily.

  • Stayed May 2014, travelled with family
    • Value
Helpful?
1 Thank comradestuart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at InterContinental Johannesburg OR Tambo Airport, responded to this review, 5 June 2014
Good Afternoon comradestuart and Thank You taking a few minutes out of your day to post feedback on Trip Advisor regarding your recent stay with us. Thank you also for providing me with further details regarding your stay a few minutes ago. Please note that all our guest rooms are equiped with a cordless phone on the desk, which is left on the cradle in the charging position. When picked up - the ON button must be activated in order to make any calls. We will look to ensure better rooming of our guests to ensure that this feature is highlighted. Your mini bar door is duly noted, and already attended too. I hope this will not detract from future stays and hope that you will judge from the balance of our Trip Advisor reviews that we are a 5 star hotel, which strives daily to exceed our guest expectations and ensure that we only leave our guests with great memories. Kind Regards, Andrew Davidson, General Manager.
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Sao Paulo, SP
Level 5 Contributor
84 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed 1 June 2014

Nice stay at the airport. Perfect for a connection flight to the safari. The room was great! Breakfast also fantastic. The only so so thing was my massage at the spa. The spa was nice but I just didn't get the best therapist. In any case, I highly recommend the hotel.

  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
1 Thank poliana23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at InterContinental Johannesburg OR Tambo Airport, responded to this review, 2 June 2014
Good Evening Poliana23 and Thank You for taking a few minutes out of your day to post feedback on Trip Advisor regarding your recent stay with us - much appreciated. We are so pleased to read that you enjoyed your time with us, but we are saddened by the fact that the Spa Treatment left a little wrinkle in the whole experience. We do sincerely apologise and hope that we can make it up to you next time. Keep well, and hope to see you soon again, Regards, Andrew Davidson, General Manager.
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Scotland, United Kingdom
Level 5 Contributor
70 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 28 May 2014

The rooms are fantastic and very well appointed. Great bed. A big let down was that a great bathroom / toilet area flooded with water from the shower. Nothing I could do to stop it. The water ran into the toilet area. Considering you are staying at a very nice hotel this aspect made me feel like I was in a high class place in a third world city. Apart from the flooding you would have to be very picky to find any other thing to complain about in the room.
The bar area is very dull no atmosphere at all.
So all in all a world class airport hotel that you pay for!
Check in and check out was painless.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cranjee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewDavidson, General Manager at InterContinental Johannesburg OR Tambo Airport, responded to this review, 29 May 2014
Good Evening Cranjee and Thank You for taking a few minutes out of your day to post feedback on Trip Advisor regarding your recent stay with us. Sorry about the water leaking out under your shower door. These things do happen from time to time, but we are working on a permanent solution with a new marble strip accross the bottom of the shower enterance. Your comment regarding the Quills Bar is in hand as well, and our Interior Designer is currently working on some new mocks ups, which should go into production soonest. We are so pleased to read that you enjoyed the rest of the hotel and the staff's attentiveness. Keep well and we hope it won't be too long before your next visit. Regards, Andrew Davidson, General Manager.
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Additional Information about InterContinental Johannesburg OR Tambo Airport

Property: InterContinental Johannesburg OR Tambo Airport
Address: 68.7 metres from International Arrivals Hall | O.R Tambo International Airport, Kempton Park 1627, South Africa
Phone Number:
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Kempton Park
#1 Romantic Hotel in Kempton Park
#1 Spa Hotel in Kempton Park
#2 Business Hotel in Kempton Park
#2 Family Hotel in Kempton Park
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — InterContinental Johannesburg OR Tambo Airport 5*
Number of rooms: 138
Official Description (provided by the hotel):
InterContinental Johannesburg O.R. Tambo Airport is a safe and highly convenient hotel only 68.7 metres (225-foot) walk from the International Arrivals hall at Johannesburg's O.R. Tambo International Airport and is your ideal and hassle-free stopover for onward Southern African destinations, Game Reserves, Victoria Falls & Cape Town. Perfectly located for business and a 14-minute train ride from the Sandton CBD, the hotel facilities include free unlimited Wi-Fi, Business Centre, Health Spa, complimentary gym, swimming pool and DVD library. Guests love our large showers with massage showerheads and the ample natural light flowing from the floor to ceiling windows. In-room flight information allows you to time and plan your onward journeys from the comfort of your room. Soundproofed rooms, blackout curtains, king beds and fluffy duvets ensure you enjoy a great sleep experience. Quills Restaurant, open 24 hours daily, offers contemporary African dining, indoors or on the terrace. Winner of the 2015 Best Airport Hotel in Africa Award by Skytrax World Airport Awards and refurbished in 2015, the hotel offers the most sophisticated airport accommodations on the African Continent. ... more   less 
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Also Known As:
Intercontinental Johannesburg Or Tambo Airport Hotel Kempton Park
Intercontinental Kempton Park
Intercontinental Hotel Kempton Park

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