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“Mondior”

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Peermont Mondior at Emperors Palace
Ranked #5 of 26 Hotels in Kempton Park
Certificate of Excellence
Reviewed 19 March 2014

The service at the hotel is generally very good across all areas. The hotel is located to nice restaurants and the hotel provides meal vouchers that you can use at any of the hotels located within the Emperors Palace complex which is fantastic. The Chinese restaurant however is excepted. Movement around the complex is possible even with the worst weather thanks to a network of corridors linking the whole complex together. The breakfast provides a very wide range of hot and cold foods fitting whatever tastes you may have.

I especially found the courtesy bus very efficient and convenient with its 20 mins run to and from the airport. The access to the Gautrain rail is also convinient and you can purchase a ticket to say Sandton right within the complex. Also very convenient is the forex exchange within the complex which is open very very late and open very early. I managed to change money at one am on one instance. Overall this is a very good offering and the supplementary services make for a great value return on expense. The only downside is that the complex is situated close to the airport and is far from places like Sandton but with the highway quite close that shouldn't be a problem.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with this hotel
Thank Harris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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599 - 605 of 946 reviews

Reviewed 13 March 2014

nice, can impove Vegee dishes. I would suggest that breakfast can have a beryani . I FOUND THE staff just amazing(friendly, courteous and extremely helpful). My door card was not working and i just asked a staff member who was walking buy to assist and she checked and said it was the battery power on the door itself and went immediatley into the next room and phoned for help. She than went away and returned with a key to let me in and indicated that a staff will fix it shortly. When i returned from conference a few hoyrs later, everything was sorted and my existing card worked. well done to the staff concerned and to hotel management for instilling such customer orientated values in the employees.

Room Tip: have more dstv movie channels and zee tv channels--
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  • Stayed: March 2014, travelled on business
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Review collected in partnership with this hotel
Thank Udeshkumar R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caron c, Manager at Peermont Mondior at Emperors Palace, responded to this reviewResponded 14 March 2014

Dear Valued Guest

Thank you for expressing your gratitude and satisfaction regarding your recent stay at the Peermont Mondior Hotel at Emperors Palace. It is truly a pleasure to know that the hard work and commitment of our staff was instrumental in that success.

Your kind comments regarding your stay have been forwarded to the General Manager of Hotel & Resort Operations and you may rest assured that the staff will be commended for their efforts during your visit.

Thank you for your patronage of Peermont Hotels. We look forward to an opportunity to assist you in the future.

Sincerely,

Caron van Rooyen
Hotel Operations Manager
Emperors Palace

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2014

Peermont Mondior @ Emperors Palace is highly recommended. The staff is highly friendly and professional. The atmosphere and quality of the rooms are beyond perfect. Only one nights stay feels like you've spent a whole weekend far away from home :-) Will definitely call again.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Quinton V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caron c, Manager at Peermont Mondior at Emperors Palace, responded to this reviewResponded 14 March 2014

Dear Valued Guest

Thank you for expressing your gratitude and satisfaction regarding your recent stay at the Peermont Mondior Hotel at Emperors Palace. It is truly a pleasure to know that the hard work and commitment of our staff was instrumental in that success.

Your kind comments regarding your stay have been forwarded to the General Manager of Hotel & Resort Operations and you may rest assured that the staff will be commended for their efforts during your visit.

Thank you for your patronage of Peermont Hotels. We look forward to an opportunity to assist you in the future.

Sincerely,

Caron van Rooyen
Hotel Operations Manager
Emperors Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2014

My stay at Mondior was a wonderful experience that truly exceeded all expection. The hotel itself is magneficent, but what made it even more pleasurable was the superior service I received from my booking agent as well as all the staff af the hotel-they were friendly, efficient and professional. Thank you Mondior for the wonderful reception and service- I am absolutely delighted and satisfied.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank S K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caron c, Manager at Peermont Mondior at Emperors Palace, responded to this reviewResponded 14 March 2014

Dear Valued Guest

Thank you for expressing your gratitude and satisfaction regarding your recent stay at the Peermont Mondior Hotel at Emperors Palace. It is truly a pleasure to know that the hard work and commitment of our staff was instrumental in that success.

Your kind comments regarding your stay have been forwarded to the General Manager of Hotel & Resort Operations and you may rest assured that the staff will be commended for their efforts during your visit.

Thank you for your patronage of Peermont Hotels. We look forward to an opportunity to assist you in the future.

Sincerely,

Caron van Rooyen
Hotel Operations Manager
Emperors Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2014

This a Transit hotel - not for general use. The rooms are very small (two people in the room is almost impossible) and the bathroom is also very small. Rooms on the highway side are noisy and you cannot leave the window open if you want to sleep. Hotel is old and needs refurbishing. Service is average in the hotel, except for the restaurant. Breakfast was great and the service excellent. If you have a conference in Emperors, stay somewhere else and commute. Front desk service leaves much room for improvement - leave extra time to check-out.

Room Tip: Ask for a room on the back of the hotel, not facing the highway
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  • Stayed: February 2014, travelled on business
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1  Thank Brazingo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caron c, Manager at Peermont Mondior at Emperors Palace, responded to this reviewResponded 14 March 2014

Dear Valued Guest

Firstly thank you so very much for taking the time to give us a review regarding your recent stay at the Peermont Mondior Hotel, I trust that you had a good trip home and a memorable and enjoyable trip to South Africa. I sincerely thank you for making Emperors Palace your “home away from home” and it’s really good to see that your stay with us was comfortable. Your comments regarding the issues you experienced at the hotel have been forwarded through to the relevant management so that they are made aware of this feedback and can rectify the problem, I promise you that this is not the standard of service we afford our guests at Emperors Palace and I sincerely apologise for this.
Once again, thank you so much for rating us so highly and I look forward to welcoming you back to Emperors Palace in the near future.

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Reviewed 28 February 2014

Service anywhere is Southe Africa is a total "abortion" these days HOWEVER there is at least one "STAR" in 'HEAVEN" and that's the service at Emperor's Hotels. I was amazed as I did not expect anything remotely as good. It is really of International Standard and I would recommend this establishment anytime.

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Dorathea L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caron c, Manager at Peermont Mondior at Emperors Palace, responded to this reviewResponded 14 March 2014

Dear Valued Guest

Thank you for expressing your gratitude and satisfaction regarding your recent stay at the Peermont Mondior Hotel at Emperors Palace. It is truly a pleasure to know that the hard work and commitment of our staff was instrumental in that success.

Your kind comments regarding your stay have been forwarded to the General Manager of Hotel & Resort Operations and you may rest assured that the staff will be commended for their efforts during your visit.

Thank you for your patronage of Peermont Hotels. We look forward to an opportunity to assist you in the future.

Sincerely,

Caron van Rooyen
Hotel Operations Manager
Emperors Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2014

The Peermont Mondior hotel at Emperors Palace is a great hotel to stay at. Staff are efficient and friendly and the rooms are really comfortable and clean. I didn't have dinner at the hotel, but the breakfast was really delicious with a great selection.

  • Stayed: February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Aquarius0102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caron c, Manager at Peermont Mondior at Emperors Palace, responded to this reviewResponded 14 March 2014

Dear Valued Guest

Thank you for expressing your gratitude and satisfaction regarding your recent stay at the Peermont Mondior Hotel at Emperors Palace. It is truly a pleasure to know that the hard work and commitment of our staff was instrumental in that success.

Your kind comments regarding your stay have been forwarded to the General Manager of Hotel & Resort Operations and you may rest assured that the staff will be commended for their efforts during your visit.

Thank you for your patronage of Peermont Hotels. We look forward to an opportunity to assist you in the future.

Sincerely,

Caron van Rooyen
Hotel Operations Manager
Emperors Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Peermont Mondior at Emperors Palace

Address: 64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Casino Hotel in Kempton Park
#2 Spa Hotel in Kempton Park
#4 Luxury Hotel in Kempton Park
#6 Romantic Hotel in Kempton Park
Price Range: £81 - £177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peermont Mondior at Emperors Palace 4*
Number of rooms: 150
Official Description (provided by the hotel):
Hotel facilities include: Bar and Lounge (Silver Moon), Breakfast Restaurant (Oriana), Baby sitting services, Business Centre, Helipad, Secure parking, Complimentary shuttle service to and from the Airport, Wireless Internet access in public area. ... more   less 
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Also Known As:
Peermont Mondior At Emperors Palace Hotel Kempton Park
Mondior Concorde

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