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Faircity Roodevallei
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Reviews (149)
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All reviewscomplimentary coffee and teahuge successconference facilitiesweekend breakawaypeace and quietan excellent hotelgo the extra milehotel is situatedstar hotelthank you very muchhoneymoon suitebeautiful gardenenjoyed my stayattention to detaildamvenuewedding
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105 - 110 of 149 reviews
Reviewed 4 April 2013

I have just used Roodevallei for an International Conference for 115 delegates for 4 days. The venue was excellent and the efficiency and friendliness of the staff was highly commendable! The menus catered for all tastes and special dietary requirements were met with ease. The serene gardens and lakeside setting ensured a relaxed working environment for a productive conference. The feedback from individual delegates regarding the venue were excellent. I would definitely use this venue again!
Merle Whyte

  • Stayed: March 2013, travelled on business
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Thank MerleW749
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg W, General Manager at Faircity Roodevallei, responded to this reviewResponded 10 April 2013

Good day Merle,

Thank you for your feedback! It was a pleasure hosting you and your group... I have carried your complements to our staff and I look forward to welcoming you and your groups back soon!!!

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Reviewed 3 April 2013

This is a quite out of the way spot which can be a good or bad thing. If you like nature, great. If you like shopping, don't worry, you can find a taxi to take you to a nearby centre! The service and friendliness of the staff was great, especially at reception, sales, and the bar. The housekeeping staff was a little more random and the wait staff sometimes a bit erratic. The food was incredibly good. I stayed there more than 10 days for several different meetings. Having internet everywhere was really great, only a couple days it went down. They have a massive hot tub and a very small pool. Apparently there is a sauna too. Gym is very small but it is safe to run down the road to the dam. Some meeting rooms are nicer than others - ours only looked out on another room and with the curtains closed would have been grim.

Room Tip: Rooms below the parking lot are closer to the water. I stayed above and it was fine and quiet.
  • Stayed: March 2013, travelled on business
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Thank KD676
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg W, General Manager at Faircity Roodevallei, responded to this reviewResponded 10 April 2013

Good Day,

thank you for taking the time to give your feedback. Your comments on our Wait and Housekeeping staff is noted. We currently do have a high number of new staff and intensive training is being done to improve service delivery. If at all possible if you could contact me directly to give some specific feedback? This will help us focus our training.

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Reviewed 16 March 2013

Serence, peaceful, relaxing. Friendly service. Nice garden setting and great vistas over the waters. Ideal for a workshop where you want participants to focus on the matter at hand and get to know each other also over meals or sharing a drink in the evening. No escaping to shopping centers, other restaurants, entertainment. Ideal if you want your peace and quiet at a reasonable rate. On the flipside then its not ideal to discover Pretoria or Johannesburg.

  • Stayed: March 2013, travelled on business
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Thank ABBohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg W, General Manager at Faircity Roodevallei, responded to this reviewResponded 10 April 2013

Good day,

We are glad you enjoyed the peace and quiet of our property. For us it is one our most valuable assets.

We are a 20 min drive from the center of Pretoria and the other big shopping and entertainment centers. Please in future if you do not feel like driving yourself, enquire with reception, as we can arrange transport for you as well as arrange several tours and outings in the area.

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Reviewed 4 March 2013

Thank you very much for all your assistance with our two day meeting we had at your venue. Your staff is very friendly and always willing to assist. The upgrade done to your premises is tremendous and is truly a home away from. It was everything we hoped for and more.

Keep up the good work. I look forward to seeing you all again

  • Stayed: November 2012, travelled on business
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Thank Helen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg W, General Manager at Faircity Roodevallei, responded to this reviewResponded 10 April 2013

Good Day Helen,

Thank you for taking the time to give us feedback! I will carry your message across to our staff and look forward to welcoming you back soon

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Reviewed 12 February 2013

i have been at many resorts before but must say roodevallei 5 stars to you for a first time impression well done( lawrence reception & barend and all the friendly staff ) they even helped me out when my baby ran out of milk at no charge ( tank u roodevallei baby) thank you all see you this weekend again thats how impressed i am . only a small suggestion if possible if baby comes along again maybe a small (bar fridge) to keep babys things cool.....use dont use it . thanks roodevallei

  • Stayed: February 2013, travelled with family
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1  Thank chantyabegail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monique C, Manager at Faircity Roodevallei, responded to this reviewResponded 21 February 2013

Dear Chantyabegail

Thank you for your positive response
We are so delighted you had such a wonderful stay with us.

All our guests are very important to use no matter the age and we are pleased we were able to assist with the special needs of baby.

We can provide fridges in the rooms to assist in keeping items cold and fresh. Please note that this is subject to availability and needs to be requested with the reservationist at the time of making your booking

We look forward o welcoming the family back this weekend and hope you have another memorable stay with us


Regards

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