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“Wedding R&R 26/07/2014”

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Faircity Roodevallei
Ranked #20 of 72 Hotels in Pretoria
Certificate of Excellence
Centurion, Gauteng, South Africa
2 reviews
“Wedding R&R 26/07/2014”
Reviewed 19 August 2014

WOW! The wonderful staff at Roodevallei made my day dream Wedding day Perfect!
The food was fantastic :-) The Rooms are very comfortable & neat. The Maintenance Team`s Service was very helpful. The Reception desk, thank you for the great service & helping my guests book overnight accommodation at such short notice.

Room Tip: RooM No#1 Very Private and has a beautiful view!
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Roelien2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharmaineKassis, General Manager at Faircity Roodevallei, responded to this review, 21 August 2014
Good Afternoon Roelien2014

Thank you so much for your wonderful review.
We are so excited to hear that your dream wedding was turned into reality at our hotel.
I will definitely convey your message to all STAFF involved.

We are looking forward to hosting you again at Roodevallei in the near future.

Kind Regards
Charmaine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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137 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • Portuguese first
  • Any
English first
Pretoria, South Africa
1 review
Reviewed 22 May 2014

We recently attended a friend’s wedding at Faircity Roodevallei in Kameeldrift, and it was a fantastic experience. The rooms were very spacious and well furnished. The beds were delightfully comfortable. The décor of the rooms as well as the wedding ceremony and reception reflected the surroundings in a very complimentary way. There was no problem too small for any of the staff to attend to with the greatest smiles and pleasant dispositions. The food and wine for the evening were world class. This hotel is a precious gem far too few are aware of. The service overall was excellent from the moment we arrived until we unfortunately had to check out. I would definitely recommend this hidden treasure to all, for leisure as well as business and a wedding venue.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mathew404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LukasVDW, General Manager at Faircity Roodevallei, responded to this review, 17 June 2014
Dear Mathew404,

Thank you for the great review. Faircity Roodevallei, is as you say, a hidden gem. Our vision is for more people to experience it and become regular guests. We pride ourselves in our staff who goes the extra mile for all our guests to ensure they feel special at all times. We are glad you had such a wonderful experience and we look forward seeing you again soon.

Thank you,
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Johannesburg, South Africa
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 April 2014 via mobile

Stuck here for a conference for 4 nights. Lost my collegue's luggage. By 23h00 still not found, and no sense of urgency from the staff. Showers are filty... will rather drive home tomorrow and sleep at my own house. Can't believe anyone will consider staying longer....

Stayed April 2014, travelled on business
Helpful?
5 Thank minette v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monique C, General Manager at Faircity Roodevallei, responded to this review, 30 April 2014
Dear Minette,

As discussed and admitted by you the morning after you placed this review, this response was an over reaction. As General Manager of Faircity Roodevallei, I would like to ask the readers of this review to please take the time to read ALL our guest reviews. We at Faircity appreciate constructive feedback so that we can better our service to our guests. Given what played out at the property, how happy all the other guests were of this particular group, we will refrain from responding to this review further.

Lukas van der Westhuizen
General Manager
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2 reviews
Reviewed 22 April 2014

Took my family to Roodevallei for Easter weekend. This is such a beautiful venue and the best location. Friendly staff and great food just to mention a view. There is also plenty of space for conferencing and will definitely bring my business to Roodevallei.

Room Tip: Best rooms is the River facing rooms. Big and spacious with lots of room.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clint Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monique C, General Manager at Faircity Roodevallei, responded to this review, 30 April 2014
Dear Clint,

We are glad you were able to spend a special weekend like Easter with your family at Roodevallei. One of our focusses for this year is to get the word out that Faircity Roodevallei is a great weekend break-away hotel to relax with family and friends. We also look forward to receiving your conferencing business in the near future.

Thank you!

Lukas van der Westhuizen
General Manager
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Vereeniging, South Africa
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 April 2014

Spent the 2014 Easter weekend there and have to say ... what a great time had. From initial inquiry, booking and confirmation with Bruce (who even arranged a fridge especially for the baby's food and snacks), to arrival and check-in with Elmarie (who was also very visible the entire weekend), Dineo and "fellow" colleagues in the restaurant (awesome food too), the team in the bar, even the housekeeping ... generally awesome hospitality. Exceptionally friendly and very helpful staff all around (Simon even helped with a flat tyre during our visit). Keep it up. Will definitely be back.

Room Tip: Rooms 5 - 12 - ground floor (we had room 5) all overlook the river which have a beautiful view. Roo...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BevBierman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monique C, General Manager at Faircity Roodevallei, responded to this review, 30 April 2014
Dear BevBierman,

Thank you for the great review. At Faircity Roodevallei we always try to go the extra mile for our guests where possible. I am glad we could assist you in the way we did to ensure your weekend is extra special. We really do have remarkable staff at Faircity Roodevallei. We look forward hosting you again soon.

Thank you!

Lukas van der Westhuizen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
1 review
Reviewed 10 April 2014

Hospitality was absolutely amazing, friendly staff and very helpful. Reception was warm and welcoming. Rooms and conference area are comfortable. Lush green gardens. Very tranquil and a great venue for a retreat. A huge thank you to Yvette and Lukas for the great time we had there and the personal attention. I will see you soon :)

Room Tip: The river view rooms are amazing.
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Atreyu_aj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monique C, General Manager at Faircity Roodevallei, responded to this review, 30 April 2014
Dear Atreyu_aj,

Thank you for the positive review and the time you took to visit and experience Faircity Roodevallei. You are welcome, and we look forward hosting you soon.

Thank you!

General Manager
Lukas van der Westhuizen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pretoria, South Africa
1 review
Reviewed 3 April 2014

The TWF Sales & Marketing team was hosted by Roodevallei for our annual strategic session, which included conferences and accommodation.
I would definitely recommend this property to any group/individuals.
The conferencing facilities were excellent - service from Roodevallei staff great as well.
After our meeting the first day, we had a team build activity done via Roodevallei and this was great fun and a huge success.
Accommodation very impressive too. The rooms were big, had more than enough cupboard space, "equipment" in the rooms were good, outstanding room service with friendly staff.
Breakfast/Lunches/Dinner were all really good - with a great variety to choose from.
Roodevallei bent over backwards for our team session there and this was really appreciated.
A BIG Thank you to Roodevallei!!!!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SalesC00rdinat0r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monique C, General Manager at Faircity Roodevallei, responded to this review, 30 April 2014
Dear SalesC00rdinator,

Thank you for this great review. Receiving a review like this from a large travel management company really says a lot. We are glad we could cater to all your needs. At Faircity Roodevallei we pride ourselves in our fantastic setting, great food and remarkable staff. It is clear that you experienced all of the above. We look forward seeing you again soon.

Thank you!

General Manager
Lukas van der Westhuizen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Faircity Roodevallei

Property: Faircity Roodevallei
Address: Plot 81 Zeekoegat | Kameeldrift East, Pretoria 0039, South Africa (Formerly Roode Vallei Country Lodge)
Phone Number:
Region: South Africa > Gauteng > Pretoria
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #20 of 72 Hotels in Pretoria
Price Range (Based on Average Rates): £
Hotel Class:3 star — Faircity Roodevallei 3*
Number of rooms: 100
Official Description (provided by the hotel):
Faircity Roodevallei lies on the banks of the Pienaar's River, surrounded by a nature reserve and bird sanctuary. Set as it is, north of Pretoria and on the slopes of the Magalies Mountains, the climate and vegetation is that of the game-park bushveld to the North. A peaceful environment that is conducive to communication and decision-making enhances our lodge, which is staffed and equipped primarily for conferences. Faircity Roodevallei offers conference planners the convenience of a beautiful bushveld setting only forty-five minutes from Johannesburg City and OR Tambo International Airport. The professional input of our Conference Coordinators will ensure that your company can personalise your activities and experience, whilst promoting interaction, co-operation and enhancing team spirit. The privacy of our lodge, without intrusion from holidaymakers and day visitors, will ensure that events remain focused. Our conference centre offers a choice of air-conditioned conference venues, breakaway rooms, registration and function areas - all named after the birds that frequent the sanctuary. Faircity Roodevallei also offers a variety of team building events. 'Our Valley Restaurant' has grown from the original farmhouse, but has not lost its rustic charm and unique ambience. The restaurant kitchen is known for its generous country style buffets, creating exciting menus of traditional and international cuisine that vary daily. Fresh breads, pastries and desserts are baked and prepared on the premises every day. ... more   less 
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